기업의 더 효율적인 소프트웨어
선택을 위한 17년 지원 경험

Jira은(는) 무엇인가요?

모든 유형의 프로젝트에 맞게 맞춤화할 수 있는 Jira Software는 애자일 팀을 위한 프로젝트 관리 도구입니다. 프로젝트 템플릿으로 시작하거나 팀 자체의 커스텀 워크플로를 만들 수 있습니다. 태스크라고도 부르는 Jira Issues는 완료 시점까지 각 워크플로 단계를 통과하는 모든 작업을 추적합니다. Jira의 자동화 엔진을 통해서는 팀 작업 및 프로세스를 쉽게 자동화할 수 있습니다. 모든 프로젝트 정보를 한 곳에서 관리함으로써 다양한 보고서를 생성하여 진행 상태 및 생산성을 추적하고 누락을 방지할 수 있습니다.

Jira은(는) 누가 사용하나요?

모든 팀

Jira은(는) 어디에 배포할 수 있나요?

클라우드 기반
온프레미스

공급업체 정보

  • Atlassian
  • 위치: 미국, San Francisco
  • 설립 연도: 2013

Jira 지원

  • 전화 지원
  • 24/7(실시간 담당자)
  • 채팅

사용 가능 국가

남아프리카, 네덜란드, 노르웨이, 뉴질랜드, 대한민국 및 기타 27개

언어

덴마크어, 독일어, 러시아어, 스페인어, 영어 및 기타 7개

Jira 가격

시작 가격:

US$7.16/월
  • 예, 무료 체험판이 있습니다.
  • 예, 무료 버전이 있습니다.

Jira은(는) 무료 버전이 있고 무료 체험판을 제공합니다. Jira 유료 버전 시작 가격: US$7.16/월.

가격 요금제 무료 체험판 얻기

공급업체 정보

  • Atlassian
  • 위치: 미국, San Francisco
  • 설립 연도: 2013

Jira 지원

  • 전화 지원
  • 24/7(실시간 담당자)
  • 채팅

사용 가능 국가

남아프리카, 네덜란드, 노르웨이, 뉴질랜드, 대한민국 및 기타 27개

언어

덴마크어, 독일어, 러시아어, 스페인어, 영어 및 기타 7개

Jira 동영상 및 이미지

Jira 소프트웨어 - 1
Jira 소프트웨어 - 2
Jira 소프트웨어 - 3
Jira 소프트웨어 - 4
Jira 소프트웨어 - 5
6개 더 보기
Jira 동영상
Jira 소프트웨어 - 1
Jira 소프트웨어 - 2
Jira 소프트웨어 - 3
Jira 소프트웨어 - 4
Jira 소프트웨어 - 5

Jira 특징

  • @멘션
  • API
  • 간트/타임라인 보기
  • 감사 내역
  • 검색/필터
  • 경보/통지
  • 공급업체 관리
  • 과제 관리
  • 구성 관리
  • 규정 준수 관리
  • 규정 준수 추적
  • 그래픽 사용자 인터페이스
  • 끌어서 놓기
  • 다중 채널 마케팅
  • 다중 프로젝트
  • 대시보드
  • 데이터 가져오기/내보내기
  • 데이터 시각화
  • 데이터 커넥터
  • 디버깅
  • 로그 수집
  • 로드 매핑
  • 리소스 관리
  • 리소스 일정 관리
  • 릴리스 계획
  • 마일스톤 추적
  • 마케팅 자동화
  • 마케팅 캘린더
  • 맞춤형 대시보드
  • 모바일 액세스
  • 목표 관리
  • 목표 설정/추적
  • 문서 관리
  • 문제 관리
  • 문제 추적
  • 미디어 계획
  • 배포 관리
  • 백로그 관리
  • 버전 제어
  • 변경 관리
  • 보고 및 통계
  • 보고/분석
  • 보고/프로젝트 추적
  • 비즈니스 프로세스 자동화
  • 사용률 보고
  • 상태 추적
  • 설문조사 및 피드백
  • 스프린트 계획
  • 승인 프로세스 제어
  • 시각화
  • 시간 및 비용 추적
  • 시간 추적
  • 실시간 보고
  • 실시간 알림
  • 실시간 채팅
  • 아이디어 관리
  • 액세스 제어/권한
  • 양식 관리
  • 예산/예측
  • 예측
  • 용량 관리
  • 우선순위 부여
  • 워크플로 관리
  • 워크플로 구성
  • 위젯
  • 인벤토리 관리
  • 일정 관리
  • 제3자 통합
  • 제품 로드 매핑
  • 주석/참고
  • 지속적 배달
  • 지출 관리
  • 직원 관리
  • 직원 데이터베이스
  • 직원 일정 관리
  • 진행률 추적
  • 칸반 보드
  • 캠페인 관리
  • 커뮤니케이션 관리
  • 타임시트 관리
  • 태그 지정
  • 태스크 관리
  • 태스크 일정 관리
  • 태스크 진행률 추적
  • 태스크 편집
  • 통합 개발 환경
  • 티켓 관리
  • 파일 공유
  • 포트폴리오 관리
  • 품질 보증
  • 프로세스 모델링 및 설계
  • 프로젝트 계획
  • 프로젝트 계획/일정 관리
  • 프로젝트 관리
  • 프로젝트 시간 추적
  • 프로젝트 추적
  • 하위 태스크 관리
  • 협업 도구
  • 호환성 테스트
  • 활동 대시보드
  • 휴가/병가 추적

Jira 대안 제품 추천

Slack은 귀사를 위한 디지털 본부입니다. 업무 수행을 위한 명령 센터에 오신 것을 환영합니다.
Freshdesk는 전 세계 50,000개 이상의 기업이 뛰어난 고객 환경을 구축할 수 있게 해주는 사용하기 쉬운 고객 서비스 소프트웨어입니다.
ClickUp은 완전한 맞춤설정이 가능하고 고유 기능을 지원하며, 세계 최고의 필수적인 프로젝트 관리 도구입니다.
GitHub를 통해 개발 팀은 DevOps 파이프라인 및 내장된 코드 보안 내에서 코드 협업, 검토 및 관리를 수행할 수 있습니다.
Wrike는 템플릿, 간트 차트, 자동화된 요청 및 보고서 등을 지원하는 모든 팀을 위한 다목적 프로젝트 관리 소프트웨어입니다.
Asana는 팀의 모든 작업을 구성하고 관리하는 가장 쉬운 방법입니다. 9000개 이상의 고객이 Asana에 별 5개 만점에 4.5개를 주는 이유를 확인해 보십시오.
ServiceNow는 일일 지원 작업을 자동화하고 모든 작업 단위를 추적, 측정 및 처리하도록 지원할 수 있습니다. 쉽게 사용하고 확장할 수 있습니다.
조직 요구에 따라 맞춤화 가능한 monday.com을 통해 한 곳에서 모든 팀 프로젝트를 관리할 수 있습니다.
Confluence는 프로젝트 관리를 간소화합니다. 마일스톤 및 타임라인을 한곳에서 추적할 수 있습니다.

Jira 리뷰

평균 점수

종합
4.4
사용 편의성
4.1
고객 서비스 소프트웨어
4.2
특징
4.4
비용 대비 가치
4.3

회사 규모(직원 수)별 리뷰

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Suman
Suman
캐나다의 Software Engineer
검증된 LinkedIn 사용자
컴퓨터 소프트웨어, 501~1,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Powerful Project Management Tool.

5.0 2개월 전

주석: Jira has proven to be an effective solution for managing software development projects, facilitating better teamwork and task streamlining. It does, however, take some time and effort to completely understand all of its functions, but once configured, productivity will be increased.

장점:

Jira has great project tracking and management features and is quite customizable. The agile boards make work management and sprint tracking easy, and the interaction with other programs like Confluence and Bitbucket is flawless. In addition to that, we can design intricate workflows that are particular to the needs of the company.

단점:

Particularly for new users, the learning curve can be quite hard. Because there are so many features and options accessible, the UI might occasionally feel overwhelming and take time to get familiar with. Furthermore, the cost may be prohibitive for startups or smaller teams.

Terrence
미국의 Senior software engineer
게시, 501~1,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Jira a tool you really need

4.0 2개월 전 신규

주석: Overall Jira is a powerful tool that provides robust tools to manage various projects.

장점:

Jira is easy to use and has many help features to help with project management and time tracking. The software also provides robust reporting and integration with other software in your work flow

단점:

On occasion the software can be slow to respond during peak hours.

Sebastian
캐나다의 Software architecture manager
정보 기술 및 서비스, 1,001~5,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Powerful and complex task/cases management tool

3.0 지난달 신규

주석: It was very useful in a big company to gather requirements from different areas, but for work distribute inside a team it was cumbersome.

장점:

The flows customization is very comprehensive and flexible. I used to create different flows depending on the input ticket

단점:

The learning curve is steep and for simple cases it's more complex that necessary. It would be great to have the current powerful engine for some cases and something more simple for others

Balaji
Balaji
미국의 Product Owner
검증된 LinkedIn 사용자
정보 기술 및 서비스, 10,000+ 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

One of the best project management tool to work on agile methodology with scrum framework.

4.0 4개월 전

주석: Jira software provides a strong support for agile approaches such as Scrum, including customized Scrum boards, sprints, and backlogs. Its highly customizable features allow teams to adjust workflows, fields, and issue kinds to their specific requirements, while real-time tracking enables data-driven decision-making for ongoing development. However, the numerous features and customization possibilities can complicate the initial setup, especially for newbies. Furthermore, Jira lacks built-in concept management features and may be too expensive for small teams or businesses. Despite these shortcomings, its connectivity with a wide range of tools and connectors contributes to a seamless project management ecosystem.

장점:

Features such as Scrum boards, kanban board, sprints, and backlogs are great for teams who follow agile methodology. We can customize workflows, fields, and issue types as per our needs. Most important feature is that it enables us to track the project progress in realtime. In addition, it is compatible with many external apps and facilitate the smooth workflow.

단점:

Extensive features and customization options can make the initial setup complex, especially for newcomers to project management tools. Its lacks built-in idea management functionality, we need to use some additional tools for brainstorming and concept development. Also, the pricing seems to be bit high and it may not be an affordable option for small teams or startups with limited budgets.

Mark
네덜란드의 CEO
컴퓨터 소프트웨어, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Reliable work horse

5.0 지난달 신규

주석: It simply works and we can rely on it. We use it for a lot of things.

장점:

We can use it for multiple things in our business

단점:

Sometimes you need to dig really deep in the user forums to find a solution

Oriol
스페인의 CIO
금융 서비스, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Jira the perfect too for Agile Teams

5.0 2개월 전 신규

주석: In our case, we are using for development teams and service IT team to share issues between ops and dev teams.

장점:

It's the perfect tool to implement and manage an Agile methodology.

단점:

The cloud price was raising on the last years.

고려된 대안: Asana

Jira 전환 이유: Jira is more agile focused and it's really helpful

Vidya
미국의 Cloud engineer
정보 기술 및 서비스, 10,000+ 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Jira the planner

5.0 2개월 전

주석: Jira is very efficient for teams to plan, track, and manage their work.

장점:

It's very good to track the tasks and bugs , also review teams progress

단점:

It can get complex when working on multiple projects

Lance
미국의 Software Engineer
리테일, 10,000+ 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Best Product Management Tool

5.0 3개월 전

장점:

It's nice to have a tool that keeps user stories, documentation, and code all intertwined.

단점:

The jql can get a little complicated for folks who are not technical.

Reham
아랍에미리트의 Administrator
비즈니스 용품 및 장비, 10,000+ 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Comprehensive Project Management and Agile Tool Jira is a powerful project management tool known for its extensive customization capabilities .

4.0 2개월 전

주석: Jira is highly effective for managing complex projects and workflows but may require a learning curve and careful configuration to fully leverage its capabilities.

장점:

Customization,Agile Support,Integration,Reporting and Analytics.

단점:

I see that the least about jira in :Complexity, performance and high cost

고려된 대안: ClickUpWrike

Jira 전환 이유: Choosing Jira over other project management tools might be preferred for several reasons:Advanced Customization,Strong Agile Support,Integration Capabilities,Scalability,Comprehensive Reporting, flexible issues tracking.

검증된 리뷰어
검증된 LinkedIn 사용자
정보 기술 및 서비스, 51~200 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Jira: Essential Tool for MLOps with Room for Improvement

4.0 2개월 전 신규

장점:

As an MLOps engineer, I have found Jira to be an invaluable tool in managing machine learning projects and workflows. One of the standout features is its powerful project management capabilities, which align perfectly with agile methodology — a necessity in the fast-paced world of machine learning.

단점:

As an MLOps engineer, I've identified several drawbacks of Jira. The steep learning curve can slow onboarding for new users, and its extensive features may feel overwhelming for smaller projects. Occasional performance issues, such as lag, can hinder productivity, and there are customization limitations that frustrate efforts to adapt workflows.

Kevin
Kevin
오스트레일리아의 Software Engineer
검증된 LinkedIn 사용자
도박 및 카지노, 201~500 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

JIRA is the best project planning and organising tool

5.0 5년 전

주석: My overall experience is excellent, it is the best project management software ever. I have used a few others in the past, but there is none that can compete with JIRA. with a integration of slack, confluence, it is very hard to refuse.

장점:

1. It is very flexible and fitted really well with agile development work. whether you are using kanban or standard sprint planning work flow, it supports all of those. 2. It is extremely useful to do project planning and creating stories, they will be saved in backlogs and you can access them with weight, estimate and priority. 3. It is quick to create a bug ticket to track bugs. 4. It is very easy to plan for a new sprint, by adding task, stories from the backlogs, it helps with the total points you want to target for a particular sprint, it automatically sum up the story points and make sure you don't over plan. 5. great report tool to help you analyse the project completion and nice burn down chart as well. To help the team retrospectively go back and review.

단점:

1. It is a big over complex by providing such flexible functionalities. But it is worth the time and learning curve. 2. As a developer, I don't have to pay the bill. But it is not very cheap if you have a large development team, the bills add up quickly.

고려된 대안: Asana

Jira 선택 이유: it is a online saas. It has more functionalities and very flexible. It is suited for many different development processes. It speeds up project planning, sprint planning. bug tracking, deployment process, and so many more.

Jira 전환 이유: very simple task track tool, it probably helps a small agency project that would be completed in a couple months time. With large and complex projects, or bigger development teams, JIRA is the best option out there on the market right now.

David
세르비아의 Full stack developer
마케팅 및 광고, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

JIRA is necessary to my everyday organization

4.0 5년 전

주석: I use it every day to organize my workflow. Without it, I would be pretty lost.

장점:

Agile development on Jira is great. The ecosystem allows me to track my time, organize my issues into tasks and sub-tasks, track when things get done, create estimates, and organize complex projects into smaller and simpler pieces.

단점:

The support is pretty ignorant of their user-base on several issues and refuse to add new features that would benefit hundreds, if not thousands. It can be very tricky to migrate, update, or set up. Plugins can cost money and it can add up, though I haven't spent too much at all for the value I received.

Ryan
미국의 Software Development Manageer
리테일, 10,000+ 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Extremely capable project management platform, but almost too flexible

5.0 5년 전

주석: Overall, it's been a great experience - but that was largely because we understood our own limitations, and kept our customization of the platform to a minimum.

장점:

Jira offers great flexibility: it can be adapted to any custom workflow, and readily supports custom fields/attributes. Also has fantastic API support for external integrations.

단점:

Jira's flexibility is also its achilles' heal. It's relatively easy to create workflows that aren't intuitive, or worse, leave users in "dead end" states that require admin assistance. Further, their implementation of Agile tools is still a bit awkward (probably because they acquired a 3rd-party set of plugins, and didn't really make the corresponding fields native). Finally, Jira's pricing represents a slippery slope - you can get started relatively inexpensively, but adding on options here and there rapidly adds up, and can make alternatives more price-effective.

고려된 대안: Asana

Jira 선택 이유: High cost, facing even higher costs to make it really usable

Jira 전환 이유: API integrations with other tools in our software development lifecycle

Glenn
미국의 Manager, Operations
마케팅 및 광고, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Great Collaboration Tool For Teams

5.0 5년 전

주석: Great way to collaborate with team members and outside vendors on ticketing and projects, with a lot of integration opportunities. Would highly recommend to users not currently using JIRA.

장점:

It is a feature packed program that helps teams collaborate using a ticketing system. Much easier way to work with team members to fix issues, deploy updates and collaborate. Using this system between employees, departments, consultants and others we have been able to streamline collaboration on projects. It also has a lot of integration, including with Slack, to expedite notifications.

단점:

There is definitely a learning curve with this project and it can be a little hard to get the hang of, but once you do, the UI of the program will make sense.

검증된 리뷰어
검증된 LinkedIn 사용자
건강, 웰빙 및 피트니스, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

The Ultimate Business Productivity Suite

5.0 4년 전

주석: JIRA has been an excellent tool overall - provides the perfect mix of task, project and issue tracking features that every company needs. I have worked with JIRA in two independent fast-growing companies and both times it has been the main driver of productivity.

장점:

The fully integrated task and project management boards with extensive levels of detail to run Kanban maintenance boards, complex sprints and even visualise recruitment pipelines. In collaboration with Confluence and BitBucket, the Atlassian product suite make the management of a growing software team seem easy.

단점:

JIRA has quite a steep learning curve for less software native users and can appear too complex for the average operational or commercial person. As such, it can be difficult to convince new people to use JIRA without extensive training and hand-holding. This could be improved by guided tours and a simpler interface for "new starts".

고려된 대안: monday.com

Jira 선택 이유: Asana did not offer the same ease of use when it comes to segmenting projects, running sprints or handling issues. JIRA was much better suited to an agile, fast-growing software company with beautiful Gantt chart and roadmap visualisations that were game-changing for overall project coordination.

전환 원본: Asana

Jira 전환 이유: JIRA had more detail and was scalable in comparison to Monday.com or ASANA. The ability to flip between Gantt charts, Kanban boards and sprint backlogs made it ideal for a multi-faceted ream. The detail provided in each task/issue card is fantastic with room for various integrations, such as Confluence pages and Slack notifications, made JIRA a no-brainer.

Craig
영국의 DevOps Enginner
제약, 501~1,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Jira Cloud make tickets easy

5.0 4년 전

주석: Jira has been easy to learn and quick to expand. We started with a user base of around 10, this quickly became a 1000 in the space of three years. Every department uses Jira Cloud everyday for a whole range of different reasons.

장점:

The ability to manage tickets day to day was a must. Some of these were coming from external parties and others internally. We ended up using it across the company in many departments so the ability to have multiple projects was a must.

단점:

Cloud version support for plugins and customisation is limited to only the basics. Its not possible with dive in to it inner workings and develop your own without tapping the APIs externally.

고려된 대안: Freshdesk

Jira 선택 이유: Excel was not great once a small business started to grow fast.

전환 원본: Microsoft Excel

Jira 전환 이유: Ease of use and it fit our model and gave use the options we needed to cut down on the time its was taking to track and monitor work flow.

Brandon
Brandon
미국의 President
검증된 LinkedIn 사용자
소비자 서비스, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

A robust application that can be used for everything from task management to software development

4.0 3년 전

주석: We started using Jira for simple issue tracking for all issue types, from bugs and ideas to backlogged and in progress tickets. We have since expanded this to track our full development roadmap and to produce documentation within Confluence. We have also taken advantage of the integration with Gitlab and Sentry to help give us a more clear picture of what's going on, even when it isn't happening directly in Jira.

장점:

Jira has a weekly release schedule which means the product is always being improved or changed. This is usually a good thing, although I will admit that sometimes it isn't. Jira is also incredibly functional for a broad range of use cases, from managing a simple to-do list, team task tracking, process automation, to software development. They do a good job of making it user friendly and easy to onboard, especially since they started making drastic UI improvements a little over a year ago.

단점:

A consequence of being capable of so much is that it can be hard to configure initially. More specifically, which features you need and which can be disabled. There are a lot of great features but some just complicate the workflow, and it usually takes time to figure this out.

고려된 대안: WrikeAsana

Jira 전환 이유: Jira was either more user-friendly or offered a solution that was geared more towards software development than the other applications. I also like the direct integration with Confluence, even though Confluence itself can be annoying at times.

검증된 리뷰어
검증된 LinkedIn 사용자
정보 기술 및 서비스, 10,000+ 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Highly flexible Agile project management tool but a little complicated to use.

4.0 2년 전

주석: I love using Jira as I can configure it as per my project's needs and I highly recommend this tool if your team is following 'Agile Development' process.

장점:

I have been using Jira from last 5+ years now for Backlog management, Requirements management, Bug tracking and creating Dashboards for project review meetings with leadership. It's extremely flexible tool where you can configure your own workflows and customize it as per your project's needs. It's my go-to Agile project management tool (especially for Scrum). It's so easy to create and manage user stories, bugs, technical tasks etc. You can tag your user stories as per Epics and Features, you can also add labels to each ticket. You can track the status of any ticket and also see the bandwidth allocation of various teams. In JIRA, you can add advanced search filters to view only those user stories that has particular combination of fields (like specific assignee, status, epic name etc.). Moreover, JIRA Dashboard provides a bird's eye view of the overall project status which gives the real time visibility to you and the leadership team. The UI is very clean and simple and it makes Agile Development very productive, once you get the hang of it. Plus, it's very well integrated with many popular apps like Google workplace, workday, slack etc. But there is definitely a steep learning curve with Jira. The success of this product largely depends on how your management/leadership standardize various processes and workflows within Jira.

단점:

Jira doesn't allow you to add multiple assignee on one user story, and this becomes a concern when multiple developers are working on one story. Also, it's hard to get support from Atlassian when you are facing some technical issues. Additionally, in my experience, I have found that as Jira provides great level of customization, it can become really messy, if multiple management styles are involved during project planning phase. The workflows can get overly complicated and as a Product Owner, you find yourself stuck in updating the ticket statuses all day long.

Benjamin
캐나다의 VP Operations and Technology
컴퓨터 소프트웨어, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Advanced Project Management tool

4.0 2년 전

주석: As a software solutions company, we have numerous projects on the go and use Jira to track them. We use Scrum, and Jira matches up with the Scrum process well. We do weekly sprints where we review the backlog and add tasks to our sprint, and this process is easy with Jira and allows many options.

장점:

Jira is a nice and powerful tool to track our projects. This includes all Epics, Stories, Tasks, Sub-tasks and bugs. It allows for many options as well, including labels, easy prioritization (drag and drop). Recently they have added features to help track milestones, so you don't need MS project anymore. There are a lot of different reports (good for clients) and numerous integrations available.

단점:

After you get to so many users, the costs increase quite a bit. Confluence and some add-ons are also additional costs. We have also found the odd bug. For example, the wrong ticket is updated, or in the backlog view the mouse curser can no longer select rows (fixed by a refresh). Classic Projects vs. New Project is also a bit confusing. It's hard to get new features for some of our old projects, unless we recreate the Project from the start.

고려된 대안: WrikeAsana

Jira 전환 이유: We chose Jira as our team has experience using it already.

Muhammed
Muhammed
인도의 Head Of Engineering
검증된 LinkedIn 사용자
이러닝, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Must have tool for every project management

4.0 2년 전

주석: Jira can help businesses improve their project management processes and workflows, streamline collaboration and communication between teams, and track progress and performance more effectively. With Jira, teams can manage their tasks, projects, and issues in a centralized location, which can help improve visibility and transparency across the organization.Jira can also help businesses improve their agility and responsiveness by enabling them to quickly adapt to changing priorities and requirements. Teams can use Jira's customizable workflows to automate their processes and ensure that everyone is following the same standards and best practices.Overall, Jira can help businesses solve various project management and collaboration challenges, improve their productivity and efficiency, and achieve their goals more effectively.

장점:

One of its strengths is its flexibility and customization. Jira allows teams to create and track issues, assign tasks, set priorities, and monitor progress through various workflows and dashboards.Another advantage of Jira is its integration with other tools and platforms. Jira can integrate with tools like GitHub, Bitbucket, Confluence, and many others, which makes it easier for teams to manage their projects and collaborate seamlessly.

단점:

One of the main criticisms of Jira is its complexity. Jira has many features and customization options, which can be overwhelming for new users. It can take some time to learn how to use Jira effectively and configure it to suit your team's needs.Another potential challenge with Jira is its pricing. While Jira offers a free version for small teams, its pricing can be relatively high for larger organizations or teams with more complex needs. Some users may find it difficult to justify the cost of Jira compared to other project management tools.

Joshua
미국의 Process Optimization Analyst
검증된 LinkedIn 사용자
인쇄, 10,000+ 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Jira: An Essential Task Management Application

5.0 6년 전

주석: My experience with Jira has been fantastic. Overall, once a team gets used to the 'ticketing' structure, there are a lot of organizational efficiencies that can be gained. The standardization of ticketing can help teams navigate through areas of need and allocate resources from other projects if ahead of schedule. Jira works phenomenally as a tool to help manage projects both large and small. I have helped test and implement projects that have utilized Jira as the primary project management tool and believe that it is a state-of-the-art solution. Overall, I cannot recommend this service enough!

장점:

I use Jira for Project Management in my occupation. As a worker in a large enterprise, Jira does a phenomenal job of creating a fantastic user experience for both desktop and mobile. I think mobile project management is especially intuitive with this service. Where Jira stands apart from other standard project management tools is in its ability to track issues throughout an entire development lifecycle. Tickets are an essential component to keeping work organized and teams moving forward. The ability to collaborate via comments is unparalleled. Jira also offers extensive add-ons and pre-created templates for those just learning the service. When tracking projects, I never felt overly-encumbered by high learning curves or a clunky interface. Jira allowed me to work with many of the tools I am comfortable with and expand my potential.

단점:

From my experience, the largest pain-point / decision point between my team is on the issue of creating 'tickets'. While Jira is a very detail oriented application, this detail can sometimes become quite cumbersome. For example, the process of creating and resolving tickets can sometimes feel even longer than completing the task itself. Furthermore, it is difficult, if not impossible to close a ticket if you are not the creator. Therefore, project managers need to carry significant oversight as task statuses change. Therefore, tickets are very controversial but also an essential component to completing work successfully on this platform.

검증된 리뷰어
검증된 LinkedIn 사용자
마케팅 및 광고, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

A giant of software development

4.0 4년 전

주석: We've been using using Jira since the begining of the company about 5 years ago and we are happy with it. Their integrations with bitbucket and other atlassian software is also a plus for us. It delivers almost everything a software company needs to develop projects, and you can find almost everything else in their marketplace.
However we are likely going to change software soon due to their pricing jump after the "startup" tier.

장점:

Jira is an incredibly large and flexible tool to the point that you can virtually have any kind of project - software or not - managed inside it. But though it is large, it is also relatively simple to being with and can accommodate simple workflows even for smaller teams, with some neat ready-to-go templates. But its abiity to grow into a platform that can support a large corporation is amazing. Scalability is definitely their main power. Jira also bennefits from a very large marketplace of plugins that can bring more functionality and fit the granular specificities of each company or project. It also has a very cheap pricing for smaller teams.

단점:

Some basic functionality if just not there, which is rather unbelievable considering the size of this tool. For example easily planning a sprint, doing capacity tracking or even moving or changing issues can be very difficult and you may need to resort to plugins in their marketplace (with their own pricing). Some of the more advanced functionality (like workflows) is a bit complex and confusing and requires quite a bit of studying. Their pricing after the first tier (for startups) is just unbelievably expensive. It's a jump from $10 to $1000 when you add your 11th team member. Because of this we will sadly not keep using the software after that threshold.

Vijayakanth
인도의 Senior Manager - Legal
검증된 LinkedIn 사용자
, 1,001~5,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Its really a good tool for managing the internal approvals with ease. It is user friendly tool.

4.0 6년 전

주석: We are able to manage our internal approvals effectively. It is really helping to track the status and for expediting the approvals. It works even we are not connected to office network. You can simply connect if there is internet connection available. It helps us to complete cross border approvals easily and reduced manual work and hard copy print outs. It also reduces time for internal approvals and helps to manage even huge volume of internal approvals by the stakeholders. The resources need not run from one desk to the other desk.

장점:

This tool works on a hosted model and can be accessed from anywhere in the world by using internet connection. The web version and even the mobile version (which i guess has been recently launched) is good and can be accessed through click of a button while it is assigned to you. It is has various options like assigning to different users, obtaining their comments, attaching supporting documents, printing the ticket, reports and dashboards which can be customised by the users, option to download, link the ticket with other tickets, etc., The tool has the option to create various workflows as per the requirements of the users. It has the option to alert the users with email alerts and also reminder mails. There is option to close the ticket, clone the ticket, revoke the ticket. The users can customize the reports and dashboards as per their requirement and download the ticket in various formats from the JIRA tool.

단점:

The reports and dashboards does not provide for reports in a graphical way. The tickets can not be simultaneously assigned two or more users. The tickets can only be closed by the creator which is a set back if the creator does not close the ticket once its gets over. The note which is created allows only text inputs. It does not allow for creation of table or column. Turn around time for closure (at each specific user level) of the ticket can not be generated from the reports automatically. This is a big drawback. Also, it takes so much time for loading the contents and if the internet is slow then it does not get loaded at all.

Liam
Liam
캐나다의 VP Product
검증된 LinkedIn 사용자
컴퓨터 소프트웨어, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

A steep learning curve, but an invaluable tool worth the investment

5.0 작년

장점:

I love Jira because of the Atlassian ecosystem. Our Product Management team lives out of Jira for our day-to-day task management, and we work in a 2-week Scrum style. We use Confluence for our documentation and product requirement documents, then Jira Product Discovery for road mapping, prioritization and idea tracking. All products in the Atlassian ecosystem work seamlessly together. Jira gets a lot of hate for being complicated and hard to implement, but like many things, its biggest strength is also its biggest weakness. I love Jira because its flexibility means it's a tool that our whole company uses, from Development to Customer Support to Product Management. This makes it easy to collaborate with other teams, without having to jump between and learn other platforms. Having a couple of people in the company who know Jira inside out mitigates any implementation challenges some may complain about.

단점:

I despise that Jira third-party tools/addons are billed by the number of active Jira users you have. This means that if you want to use an addon for a small team of 5 users, but you have 100 Jira users, you have to pay for 100 licenses. This billing model makes no sense and means it is financially not feasible to use most addons, which our teams could greatly benefit from using

Sreekumar
인도의 Co-Founder
검증된 LinkedIn 사용자
정보 서비스, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처
출처: GetApp

The best way to synchronise requirements, roadmap, agile roadmap, scrum, reporting and much more in a single solution

5.0 6년 전

장점:

I have been working in information technology field for more than twelve years. For a long period, I was a big fan of Bugzilla. However in my previous company, when we have migrated to Atlassian Jira, it was a very difference experience. When the entire organization moved more in to agile, the product also changed priorities around understanding customers' problems. The migration was tough as we were not in a position to ignore the requirements from our users. The import functionality helped us a lot and thanks to our engineering team to put huge effort in doing research on Jira. I love the way information is organized across, projects, boards with decent agile reporting capabilities. Being in product management, I have enjoyed the flow of user stories, backlog review, estimation, roadmap and Atlassian Jira's functionality to customize workflow. The transparency which Jira brings to the product management team is a big plus. What we are working on, what is going to come next and when, what is in the pipeline are a big relief to any customer facing product development organization. Another beauty is the categorization of user stories and epics, which helps the product owners to start filtration of issues at the entry level itself. The knowledge handover from product team to other teams collaborating for product success ( Eg:- CS, Marketing) became seamless with Jira. The dashboards are great for monitoring purpose. Finding Jira, an effective and comprehensive solution to ensure that every action in a user story is accounted and traceable across the product life cycle without loosing the goal of delivering iterative and incremental value to customers, as fast as possible.

단점:

I like learning new things. Jira require good learning and is not a very light tool. The user interface act a bit confusing sometime. Setup, project/workflow creation, user management etc. are tough tasks and require brains from Dev ops with good knowledge of agile practices.

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