Jira 사용 후기 및 리뷰

Powerful Project Management Tool.

주석: Jira has proven to be an effective solution for managing software development projects, facilitating better teamwork and task streamlining. It does, however, take some time and effort to completely understand all of its functions, but once configured, productivity will be increased.

장점:

Jira has great project tracking and management features and is quite customizable. The agile boards make work management and sprint tracking easy, and the interaction with other programs like Confluence and Bitbucket is flawless. In addition to that, we can design intricate workflows that are particular to the needs of the company.

단점:

Particularly for new users, the learning curve can be quite hard. Because there are so many features and options accessible, the UI might occasionally feel overwhelming and take time to get familiar with. Furthermore, the cost may be prohibitive for startups or smaller teams.

Jira a tool you really need

주석: Overall Jira is a powerful tool that provides robust tools to manage various projects.

장점:

Jira is easy to use and has many help features to help with project management and time tracking. The software also provides robust reporting and integration with other software in your work flow

단점:

On occasion the software can be slow to respond during peak hours.

Powerful and complex task/cases management tool

주석: It was very useful in a big company to gather requirements from different areas, but for work distribute inside a team it was cumbersome.

장점:

The flows customization is very comprehensive and flexible. I used to create different flows depending on the input ticket

단점:

The learning curve is steep and for simple cases it's more complex that necessary. It would be great to have the current powerful engine for some cases and something more simple for others

One of the best project management tool to work on agile methodology with scrum framework.

주석: Jira software provides a strong support for agile approaches such as Scrum, including customized Scrum boards, sprints, and backlogs. Its highly customizable features allow teams to adjust workflows, fields, and issue kinds to their specific requirements, while real-time tracking enables data-driven decision-making for ongoing development. However, the numerous features and customization possibilities can complicate the initial setup, especially for newbies. Furthermore, Jira lacks built-in concept management features and may be too expensive for small teams or businesses. Despite these shortcomings, its connectivity with a wide range of tools and connectors contributes to a seamless project management ecosystem.

장점:

Features such as Scrum boards, kanban board, sprints, and backlogs are great for teams who follow agile methodology. We can customize workflows, fields, and issue types as per our needs. Most important feature is that it enables us to track the project progress in realtime. In addition, it is compatible with many external apps and facilitate the smooth workflow.

단점:

Extensive features and customization options can make the initial setup complex, especially for newcomers to project management tools. Its lacks built-in idea management functionality, we need to use some additional tools for brainstorming and concept development. Also, the pricing seems to be bit high and it may not be an affordable option for small teams or startups with limited budgets.

Reliable work horse

주석: It simply works and we can rely on it. We use it for a lot of things.

장점:

We can use it for multiple things in our business

단점:

Sometimes you need to dig really deep in the user forums to find a solution

Jira the perfect too for Agile Teams

주석: In our case, we are using for development teams and service IT team to share issues between ops and dev teams.

장점:

It's the perfect tool to implement and manage an Agile methodology.

단점:

The cloud price was raising on the last years.

고려된 대안: Asana

Jira 전환 이유: Jira is more agile focused and it's really helpful

Jira the planner

주석: Jira is very efficient for teams to plan, track, and manage their work.

장점:

It's very good to track the tasks and bugs , also review teams progress

단점:

It can get complex when working on multiple projects

Best Product Management Tool

장점:

It's nice to have a tool that keeps user stories, documentation, and code all intertwined.

단점:

The jql can get a little complicated for folks who are not technical.

Comprehensive Project Management and Agile Tool Jira is a powerful project management tool known for its extensive customization capabilities .

주석: Jira is highly effective for managing complex projects and workflows but may require a learning curve and careful configuration to fully leverage its capabilities.

장점:

Customization,Agile Support,Integration,Reporting and Analytics.

단점:

I see that the least about jira in :Complexity, performance and high cost

고려된 대안: ClickUp 및 Wrike

Jira 전환 이유: Choosing Jira over other project management tools might be preferred for several reasons:Advanced Customization,Strong Agile Support,Integration Capabilities,Scalability,Comprehensive Reporting, flexible issues tracking.

Jira: Essential Tool for MLOps with Room for Improvement

장점:

As an MLOps engineer, I have found Jira to be an invaluable tool in managing machine learning projects and workflows. One of the standout features is its powerful project management capabilities, which align perfectly with agile methodology — a necessity in the fast-paced world of machine learning.

단점:

As an MLOps engineer, I've identified several drawbacks of Jira. The steep learning curve can slow onboarding for new users, and its extensive features may feel overwhelming for smaller projects. Occasional performance issues, such as lag, can hinder productivity, and there are customization limitations that frustrate efforts to adapt workflows.

JIRA is the best project planning and organising tool

주석: My overall experience is excellent, it is the best project management software ever. I have used a few others in the past, but there is none that can compete with JIRA. with a integration of slack, confluence, it is very hard to refuse.

장점:

1. It is very flexible and fitted really well with agile development work. whether you are using kanban or standard sprint planning work flow, it supports all of those. 2. It is extremely useful to do project planning and creating stories, they will be saved in backlogs and you can access them with weight, estimate and priority. 3. It is quick to create a bug ticket to track bugs. 4. It is very easy to plan for a new sprint, by adding task, stories from the backlogs, it helps with the total points you want to target for a particular sprint, it automatically sum up the story points and make sure you don't over plan. 5. great report tool to help you analyse the project completion and nice burn down chart as well. To help the team retrospectively go back and review.

단점:

1. It is a big over complex by providing such flexible functionalities. But it is worth the time and learning curve. 2. As a developer, I don't have to pay the bill. But it is not very cheap if you have a large development team, the bills add up quickly.

고려된 대안: Asana

Jira 선택 이유: it is a online saas. It has more functionalities and very flexible. It is suited for many different development processes. It speeds up project planning, sprint planning. bug tracking, deployment process, and so many more.

Jira 전환 이유: very simple task track tool, it probably helps a small agency project that would be completed in a couple months time. With large and complex projects, or bigger development teams, JIRA is the best option out there on the market right now.

JIRA is necessary to my everyday organization

주석: I use it every day to organize my workflow. Without it, I would be pretty lost.

장점:

Agile development on Jira is great. The ecosystem allows me to track my time, organize my issues into tasks and sub-tasks, track when things get done, create estimates, and organize complex projects into smaller and simpler pieces.

단점:

The support is pretty ignorant of their user-base on several issues and refuse to add new features that would benefit hundreds, if not thousands. It can be very tricky to migrate, update, or set up. Plugins can cost money and it can add up, though I haven't spent too much at all for the value I received.

Extremely capable project management platform, but almost too flexible

주석: Overall, it's been a great experience - but that was largely because we understood our own limitations, and kept our customization of the platform to a minimum.

장점:

Jira offers great flexibility: it can be adapted to any custom workflow, and readily supports custom fields/attributes. Also has fantastic API support for external integrations.

단점:

Jira's flexibility is also its achilles' heal. It's relatively easy to create workflows that aren't intuitive, or worse, leave users in "dead end" states that require admin assistance. Further, their implementation of Agile tools is still a bit awkward (probably because they acquired a 3rd-party set of plugins, and didn't really make the corresponding fields native). Finally, Jira's pricing represents a slippery slope - you can get started relatively inexpensively, but adding on options here and there rapidly adds up, and can make alternatives more price-effective.

고려된 대안: Asana

Jira 선택 이유: High cost, facing even higher costs to make it really usable

Jira 전환 이유: API integrations with other tools in our software development lifecycle

Great Collaboration Tool For Teams

주석: Great way to collaborate with team members and outside vendors on ticketing and projects, with a lot of integration opportunities. Would highly recommend to users not currently using JIRA.

장점:

It is a feature packed program that helps teams collaborate using a ticketing system. Much easier way to work with team members to fix issues, deploy updates and collaborate. Using this system between employees, departments, consultants and others we have been able to streamline collaboration on projects. It also has a lot of integration, including with Slack, to expedite notifications.

단점:

There is definitely a learning curve with this project and it can be a little hard to get the hang of, but once you do, the UI of the program will make sense.

The Ultimate Business Productivity Suite

주석: JIRA has been an excellent tool overall - provides the perfect mix of task, project and issue tracking features that every company needs. I have worked with JIRA in two independent fast-growing companies and both times it has been the main driver of productivity.

장점:

The fully integrated task and project management boards with extensive levels of detail to run Kanban maintenance boards, complex sprints and even visualise recruitment pipelines. In collaboration with Confluence and BitBucket, the Atlassian product suite make the management of a growing software team seem easy.

단점:

JIRA has quite a steep learning curve for less software native users and can appear too complex for the average operational or commercial person. As such, it can be difficult to convince new people to use JIRA without extensive training and hand-holding. This could be improved by guided tours and a simpler interface for "new starts".

고려된 대안: monday.com

Jira 선택 이유: Asana did not offer the same ease of use when it comes to segmenting projects, running sprints or handling issues. JIRA was much better suited to an agile, fast-growing software company with beautiful Gantt chart and roadmap visualisations that were game-changing for overall project coordination.

전환 원본: Asana

Jira 전환 이유: JIRA had more detail and was scalable in comparison to Monday.com or ASANA. The ability to flip between Gantt charts, Kanban boards and sprint backlogs made it ideal for a multi-faceted ream. The detail provided in each task/issue card is fantastic with room for various integrations, such as Confluence pages and Slack notifications, made JIRA a no-brainer.

Jira Cloud make tickets easy

주석: Jira has been easy to learn and quick to expand. We started with a user base of around 10, this quickly became a 1000 in the space of three years. Every department uses Jira Cloud everyday for a whole range of different reasons.

장점:

The ability to manage tickets day to day was a must. Some of these were coming from external parties and others internally. We ended up using it across the company in many departments so the ability to have multiple projects was a must.

단점:

Cloud version support for plugins and customisation is limited to only the basics. Its not possible with dive in to it inner workings and develop your own without tapping the APIs externally.

고려된 대안: Freshdesk

Jira 선택 이유: Excel was not great once a small business started to grow fast.

전환 원본: Microsoft Excel

Jira 전환 이유: Ease of use and it fit our model and gave use the options we needed to cut down on the time its was taking to track and monitor work flow.

A robust application that can be used for everything from task management to software development

주석: We started using Jira for simple issue tracking for all issue types, from bugs and ideas to backlogged and in progress tickets. We have since expanded this to track our full development roadmap and to produce documentation within Confluence. We have also taken advantage of the integration with Gitlab and Sentry to help give us a more clear picture of what's going on, even when it isn't happening directly in Jira.

장점:

Jira has a weekly release schedule which means the product is always being improved or changed. This is usually a good thing, although I will admit that sometimes it isn't. Jira is also incredibly functional for a broad range of use cases, from managing a simple to-do list, team task tracking, process automation, to software development. They do a good job of making it user friendly and easy to onboard, especially since they started making drastic UI improvements a little over a year ago.

단점:

A consequence of being capable of so much is that it can be hard to configure initially. More specifically, which features you need and which can be disabled. There are a lot of great features but some just complicate the workflow, and it usually takes time to figure this out.

고려된 대안: Wrike 및 Asana

Jira 전환 이유: Jira was either more user-friendly or offered a solution that was geared more towards software development than the other applications. I also like the direct integration with Confluence, even though Confluence itself can be annoying at times.

Highly flexible Agile project management tool but a little complicated to use.

주석: I love using Jira as I can configure it as per my project's needs and I highly recommend this tool if your team is following 'Agile Development' process.

장점:

I have been using Jira from last 5+ years now for Backlog management, Requirements management, Bug tracking and creating Dashboards for project review meetings with leadership. It's extremely flexible tool where you can configure your own workflows and customize it as per your project's needs. It's my go-to Agile project management tool (especially for Scrum). It's so easy to create and manage user stories, bugs, technical tasks etc. You can tag your user stories as per Epics and Features, you can also add labels to each ticket. You can track the status of any ticket and also see the bandwidth allocation of various teams. In JIRA, you can add advanced search filters to view only those user stories that has particular combination of fields (like specific assignee, status, epic name etc.). Moreover, JIRA Dashboard provides a bird's eye view of the overall project status which gives the real time visibility to you and the leadership team. The UI is very clean and simple and it makes Agile Development very productive, once you get the hang of it. Plus, it's very well integrated with many popular apps like Google workplace, workday, slack etc. But there is definitely a steep learning curve with Jira. The success of this product largely depends on how your management/leadership standardize various processes and workflows within Jira.

단점:

Jira doesn't allow you to add multiple assignee on one user story, and this becomes a concern when multiple developers are working on one story. Also, it's hard to get support from Atlassian when you are facing some technical issues. Additionally, in my experience, I have found that as Jira provides great level of customization, it can become really messy, if multiple management styles are involved during project planning phase. The workflows can get overly complicated and as a Product Owner, you find yourself stuck in updating the ticket statuses all day long.

Advanced Project Management tool

주석: As a software solutions company, we have numerous projects on the go and use Jira to track them. We use Scrum, and Jira matches up with the Scrum process well. We do weekly sprints where we review the backlog and add tasks to our sprint, and this process is easy with Jira and allows many options.

장점:

Jira is a nice and powerful tool to track our projects. This includes all Epics, Stories, Tasks, Sub-tasks and bugs. It allows for many options as well, including labels, easy prioritization (drag and drop). Recently they have added features to help track milestones, so you don't need MS project anymore. There are a lot of different reports (good for clients) and numerous integrations available.

단점:

After you get to so many users, the costs increase quite a bit. Confluence and some add-ons are also additional costs. We have also found the odd bug. For example, the wrong ticket is updated, or in the backlog view the mouse curser can no longer select rows (fixed by a refresh). Classic Projects vs. New Project is also a bit confusing. It's hard to get new features for some of our old projects, unless we recreate the Project from the start.

고려된 대안: Wrike 및 Asana

Jira 전환 이유: We chose Jira as our team has experience using it already.

Must have tool for every project management

주석: Jira can help businesses improve their project management processes and workflows, streamline collaboration and communication between teams, and track progress and performance more effectively. With Jira, teams can manage their tasks, projects, and issues in a centralized location, which can help improve visibility and transparency across the organization.Jira can also help businesses improve their agility and responsiveness by enabling them to quickly adapt to changing priorities and requirements. Teams can use Jira's customizable workflows to automate their processes and ensure that everyone is following the same standards and best practices.Overall, Jira can help businesses solve various project management and collaboration challenges, improve their productivity and efficiency, and achieve their goals more effectively.

장점:

One of its strengths is its flexibility and customization. Jira allows teams to create and track issues, assign tasks, set priorities, and monitor progress through various workflows and dashboards.Another advantage of Jira is its integration with other tools and platforms. Jira can integrate with tools like GitHub, Bitbucket, Confluence, and many others, which makes it easier for teams to manage their projects and collaborate seamlessly.

단점:

One of the main criticisms of Jira is its complexity. Jira has many features and customization options, which can be overwhelming for new users. It can take some time to learn how to use Jira effectively and configure it to suit your team's needs.Another potential challenge with Jira is its pricing. While Jira offers a free version for small teams, its pricing can be relatively high for larger organizations or teams with more complex needs. Some users may find it difficult to justify the cost of Jira compared to other project management tools.

Jira: An Essential Task Management Application

주석: My experience with Jira has been fantastic. Overall, once a team gets used to the 'ticketing' structure, there are a lot of organizational efficiencies that can be gained. The standardization of ticketing can help teams navigate through areas of need and allocate resources from other projects if ahead of schedule. Jira works phenomenally as a tool to help manage projects both large and small. I have helped test and implement projects that have utilized Jira as the primary project management tool and believe that it is a state-of-the-art solution. Overall, I cannot recommend this service enough!

장점:

I use Jira for Project Management in my occupation. As a worker in a large enterprise, Jira does a phenomenal job of creating a fantastic user experience for both desktop and mobile. I think mobile project management is especially intuitive with this service. Where Jira stands apart from other standard project management tools is in its ability to track issues throughout an entire development lifecycle. Tickets are an essential component to keeping work organized and teams moving forward. The ability to collaborate via comments is unparalleled. Jira also offers extensive add-ons and pre-created templates for those just learning the service. When tracking projects, I never felt overly-encumbered by high learning curves or a clunky interface. Jira allowed me to work with many of the tools I am comfortable with and expand my potential.

단점:

From my experience, the largest pain-point / decision point between my team is on the issue of creating 'tickets'. While Jira is a very detail oriented application, this detail can sometimes become quite cumbersome. For example, the process of creating and resolving tickets can sometimes feel even longer than completing the task itself. Furthermore, it is difficult, if not impossible to close a ticket if you are not the creator. Therefore, project managers need to carry significant oversight as task statuses change. Therefore, tickets are very controversial but also an essential component to completing work successfully on this platform.

A giant of software development

주석: We've been using using Jira since the begining of the company about 5 years ago and we are happy with it. Their integrations with bitbucket and other atlassian software is also a plus for us. It delivers almost everything a software company needs to develop projects, and you can find almost everything else in their marketplace.
However we are likely going to change software soon due to their pricing jump after the "startup" tier.

장점:

Jira is an incredibly large and flexible tool to the point that you can virtually have any kind of project - software or not - managed inside it. But though it is large, it is also relatively simple to being with and can accommodate simple workflows even for smaller teams, with some neat ready-to-go templates. But its abiity to grow into a platform that can support a large corporation is amazing. Scalability is definitely their main power. Jira also bennefits from a very large marketplace of plugins that can bring more functionality and fit the granular specificities of each company or project. It also has a very cheap pricing for smaller teams.

단점:

Some basic functionality if just not there, which is rather unbelievable considering the size of this tool. For example easily planning a sprint, doing capacity tracking or even moving or changing issues can be very difficult and you may need to resort to plugins in their marketplace (with their own pricing). Some of the more advanced functionality (like workflows) is a bit complex and confusing and requires quite a bit of studying. Their pricing after the first tier (for startups) is just unbelievably expensive. It's a jump from $10 to $1000 when you add your 11th team member. Because of this we will sadly not keep using the software after that threshold.

Its really a good tool for managing the internal approvals with ease. It is user friendly tool.

주석: We are able to manage our internal approvals effectively. It is really helping to track the status and for expediting the approvals. It works even we are not connected to office network. You can simply connect if there is internet connection available. It helps us to complete cross border approvals easily and reduced manual work and hard copy print outs. It also reduces time for internal approvals and helps to manage even huge volume of internal approvals by the stakeholders. The resources need not run from one desk to the other desk.

장점:

This tool works on a hosted model and can be accessed from anywhere in the world by using internet connection. The web version and even the mobile version (which i guess has been recently launched) is good and can be accessed through click of a button while it is assigned to you. It is has various options like assigning to different users, obtaining their comments, attaching supporting documents, printing the ticket, reports and dashboards which can be customised by the users, option to download, link the ticket with other tickets, etc., The tool has the option to create various workflows as per the requirements of the users. It has the option to alert the users with email alerts and also reminder mails. There is option to close the ticket, clone the ticket, revoke the ticket. The users can customize the reports and dashboards as per their requirement and download the ticket in various formats from the JIRA tool.

단점:

The reports and dashboards does not provide for reports in a graphical way. The tickets can not be simultaneously assigned two or more users. The tickets can only be closed by the creator which is a set back if the creator does not close the ticket once its gets over. The note which is created allows only text inputs. It does not allow for creation of table or column. Turn around time for closure (at each specific user level) of the ticket can not be generated from the reports automatically. This is a big drawback. Also, it takes so much time for loading the contents and if the internet is slow then it does not get loaded at all.

A steep learning curve, but an invaluable tool worth the investment

장점:

I love Jira because of the Atlassian ecosystem. Our Product Management team lives out of Jira for our day-to-day task management, and we work in a 2-week Scrum style. We use Confluence for our documentation and product requirement documents, then Jira Product Discovery for road mapping, prioritization and idea tracking. All products in the Atlassian ecosystem work seamlessly together. Jira gets a lot of hate for being complicated and hard to implement, but like many things, its biggest strength is also its biggest weakness. I love Jira because its flexibility means it's a tool that our whole company uses, from Development to Customer Support to Product Management. This makes it easy to collaborate with other teams, without having to jump between and learn other platforms. Having a couple of people in the company who know Jira inside out mitigates any implementation challenges some may complain about.

단점:

I despise that Jira third-party tools/addons are billed by the number of active Jira users you have. This means that if you want to use an addon for a small team of 5 users, but you have 100 Jira users, you have to pay for 100 licenses. This billing model makes no sense and means it is financially not feasible to use most addons, which our teams could greatly benefit from using

The best way to synchronise requirements, roadmap, agile roadmap, scrum, reporting and much more in a single solution

장점:

I have been working in information technology field for more than twelve years. For a long period, I was a big fan of Bugzilla. However in my previous company, when we have migrated to Atlassian Jira, it was a very difference experience. When the entire organization moved more in to agile, the product also changed priorities around understanding customers' problems. The migration was tough as we were not in a position to ignore the requirements from our users. The import functionality helped us a lot and thanks to our engineering team to put huge effort in doing research on Jira. I love the way information is organized across, projects, boards with decent agile reporting capabilities. Being in product management, I have enjoyed the flow of user stories, backlog review, estimation, roadmap and Atlassian Jira's functionality to customize workflow. The transparency which Jira brings to the product management team is a big plus. What we are working on, what is going to come next and when, what is in the pipeline are a big relief to any customer facing product development organization. Another beauty is the categorization of user stories and epics, which helps the product owners to start filtration of issues at the entry level itself. The knowledge handover from product team to other teams collaborating for product success ( Eg:- CS, Marketing) became seamless with Jira. The dashboards are great for monitoring purpose. Finding Jira, an effective and comprehensive solution to ensure that every action in a user story is accounted and traceable across the product life cycle without loosing the goal of delivering iterative and incremental value to customers, as fast as possible.

단점:

I like learning new things. Jira require good learning and is not a very light tool. The user interface act a bit confusing sometime. Setup, project/workflow creation, user management etc. are tough tasks and require brains from Dev ops with good knowledge of agile practices.