Anchanto Order Management

Just one click for integration and intuitive UI

주석: coutless SKU ? mutiple warehouses? selling via every ecommerce channel? then Anchanto OMS is the answer.

장점:

Accuracy is the basic for OMS but it's not easy to reach. Anchanto OMS is the most accurate order mangement solution that I have ever used and also as it's intuitive UI, so easy to be accustomed and use after 5min training.

단점:

If it can provide more opened environment for integration with external solution, ther will be no more requirments.

Online cataloging made easy with OMS!

주석: Overall I'm happy with Anchanto OMS. It lessened our workflow regarding managing online listings per sales channel.

장점:

I like the easy cataloging and listing to multiple sales channels in just one click!

단점:

Sometimes the server overloads on their side resulting in slow website response.

About OMS in ecommerce

장점:

Syncing stocks automatically and check the inventory stocks

단점:

Sometimes, customer service does not understand what we inquiries

OMS review

장점:

Our company has a special order process that requires screening of customer data before order release, and Anchanto OMS program support was helpful in this regard.

단점:

Korea team and Global IT team supported us in almost real time. There was no issue.

Anchanto Review

장점:

Interface easy to navigate, downloadable reports are useful

단점:

Customer service for OMS sometimes gives different advise on solution resolution

Don't understand this field

주석: Neutral, but the standard answers given by CS is very annoying and has to escalate to key account manager to resolve that.

장점:

Inventory sharing across marketplaces

단점:

- Pickup date is defaulted as tomorrow after RTS, which is a bad nono as user should be able to select the date for carrier to come (eg. Fri RTS, Pickup on Mon instead of Sat). - Super laggy during marketplace peak days, there's no way you can export new order report or do RTS in peak times due to laggy loading

User-Friendly

장점:

User friendly and easy to understand compared to other systems

단점:

Syncing issues, especially when a sku is listed in multiple stores.

OMS Reviewed

주석: Good system overall but bad 1st level customer support.
Good account manager and dedicated 2nd level support.

장점:

- Supported marketplaces: Magento, Lazada, Tiktok, Shopee - UI/UX - Product listings

단점:

- Product removal process - Products not synced between marketplaces - Unsync issues

Great solution

장점:

Updates frequency and roll out, has local team

단점:

Needs more integration and software sync

Anchanto Review

장점:

Customer Service is good to us all in our

단점:

Tends to be unstable at times, in terms of

Laggy system, useless support team

장점:

Good integrations and broad set of features. Works mostly fine

단점:

Super slow (they have not invested in bandwidth for the software), really useless support team who get nothing resolved on time. Server jams during peak sale period. All support team is based in India and no one takes responsibility for the query, it just keeps passing around from one person to another