기업의 더 효율적인 소프트웨어
선택을 위한 17년 지원 경험
Anchanto Order Management 정보
확장 가능한 기술 및 강력한 통합을 활용해서 원활한 다중 채널 전자상거래 백엔드 운영을 관리하고 ROI를 높일 수 있습니다.
Our company has a special order process that requires screening of customer data before order release, and Anchanto OMS program support was helpful in this regard.
Pickup date is defaulted as tomorrow after RTS, which is a bad nono as user should be able to select the date for carrier to come (eg. Fri RTS, Pickup on Mon instead of Sat).
리뷰 필터(11)
Just one click for integration and intuitive UI
주석: coutless SKU ? mutiple warehouses? selling via every ecommerce channel? then Anchanto OMS is the answer.
장점:
Accuracy is the basic for OMS but it's not easy to reach. Anchanto OMS is the most accurate order mangement solution that I have ever used and also as it's intuitive UI, so easy to be accustomed and use after 5min training.
단점:
If it can provide more opened environment for integration with external solution, ther will be no more requirments.
Online cataloging made easy with OMS!
주석: Overall I'm happy with Anchanto OMS. It lessened our workflow regarding managing online listings per sales channel.
장점:
I like the easy cataloging and listing to multiple sales channels in just one click!
단점:
Sometimes the server overloads on their side resulting in slow website response.
About OMS in ecommerce
장점:
Syncing stocks automatically and check the inventory stocks
단점:
Sometimes, customer service does not understand what we inquiries
OMS review
장점:
Our company has a special order process that requires screening of customer data before order release, and Anchanto OMS program support was helpful in this regard.
단점:
Korea team and Global IT team supported us in almost real time. There was no issue.
Anchanto Review
장점:
Interface easy to navigate, downloadable reports are useful
단점:
Customer service for OMS sometimes gives different advise on solution resolution
Don't understand this field
주석: Neutral, but the standard answers given by CS is very annoying and has to escalate to key account manager to resolve that.
장점:
Inventory sharing across marketplaces
단점:
- Pickup date is defaulted as tomorrow after RTS, which is a bad nono as user should be able to select the date for carrier to come (eg. Fri RTS, Pickup on Mon instead of Sat). - Super laggy during marketplace peak days, there's no way you can export new order report or do RTS in peak times due to laggy loading
User-Friendly
장점:
User friendly and easy to understand compared to other systems
단점:
Syncing issues, especially when a sku is listed in multiple stores.
OMS Reviewed
주석:
Good system overall but bad 1st level customer support.
Good account manager and dedicated 2nd level support.
장점:
- Supported marketplaces: Magento, Lazada, Tiktok, Shopee - UI/UX - Product listings
단점:
- Product removal process - Products not synced between marketplaces - Unsync issues
Great solution
장점:
Updates frequency and roll out, has local team
단점:
Needs more integration and software sync
Anchanto Review
장점:
Customer Service is good to us all in our
단점:
Tends to be unstable at times, in terms of
Laggy system, useless support team
장점:
Good integrations and broad set of features. Works mostly fine
단점:
Super slow (they have not invested in bandwidth for the software), really useless support team who get nothing resolved on time. Server jams during peak sale period. All support team is based in India and no one takes responsibility for the query, it just keeps passing around from one person to another
