기업의 더 효율적인 소프트웨어
선택을 위한 17년 지원 경험

Startquestion 정보

귀사를 위한 가장 전문적인 설문 조사 소프트웨어(NPS, 고객 만족도, HR, 직원 피드백, 고객 환경)

Startquestion 자세히 알아보기

장점:

Flexibility, ease of obtaining key data, service availability and support in each integration.

단점:

I did not find anything that I did not like. The only thing that can be considered a disadvantage is the price if I did not use part of the system.

Startquestion 등급

평균 점수

사용 편의성
4.8
고객 서비스 소프트웨어
4.9
특징
4.6
비용 대비 가치
4.7

추천 가능성

9.4/10

Startquestion은(는) Capterra에서 174개의 사용자 리뷰를 기준으로 별 5개 중 평균 4.9점을 받았습니다.

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리뷰 필터(174)

Aleksandra
폴란드의 Research Specialist
비영리 조직 관리, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Webankieta review

5.0 2년 전

장점:

The advantage of the product is a friendly interface and usually intuitive use of its functions. What I like about the webankieta is that you can easily download data. Thanks to the ability to copy questions from other questionnaires and the function of copying questions from word files to program, working with webankieta is simply easy and fast.

단점:

What I like the least is the limited features I'm about the downloadable report. It would be great to have an impact on the individual components of the report. It was also not very intuitive for me at the beginning how I can change the logo when designing the appearance of the survey questionnaire.

Dagmara
독일의 Customer Experience Manager
원격 통신, 501~1,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Intuitive, easy to use, containing all the key functionalities needed in the daily work

5.0 3년 전

장점:

My favorites are online reports, which allow you to view the result on an ongoing basis if someone does not have access to the tool. Zero effort in generating such a quick report. A perfect overview of each touch point, the result in a simple, graphical form. The introduction of a new questionnaire is simple and quick, which works well with ad hoc surveys.

단점:

I miss a better form of categorizing the client's voice that can be implemented in the tool itself by the client.

Andrzej
폴란드의 Customer Experience Manager
원격 통신, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Reasonable tool that does the job

4.0 3년 전

장점:

Rankings which allows me to compare NPS score for different data sources.

단점:

I have to filter each survey separately.

Jakub
독일의 Data and sensory analyst
컴퓨터 게임, 201~500 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

On the market scale of such platforms, it believes that the price-quality ratio is appropriate.

5.0 3년 전

장점:

Help on your part in case of any problems. The help of your [SENSITIVE CONTENT] was a very positive surprise for me. I also appreciate that you are trying to develop them (I recently took part in a study with [SENSITIVE CONTENT]) and you are open to user comments. The tool itself is good for me and it is more than enough for my daily work, at the same time it is hard for me to find any technical aspect that I like the most.

단점:

Lack of extensive documentation for some functionalities, eg API. Unable to create survey folders. Some UI solutions, such as sorting questions, are unpleasant to use when compared to Qulatrics. However, as in the question above, there aren't any things I really don't like and that is why I would like to give up your platform.

Marta
그리스의 Senior Research Analyst
고등 교육, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

A good tool for creating surveys with great support.

5.0 3년 전

장점:

Quick help in case of problems, ease of creating surveys, intuitiveness.

단점:

No more complicated solutions (e.g. more types of filtering by questions, dynamic display of questions instead of new sections, no possibility to easily do multilingual surveys, no possibility to do the same question for several groups, where there is only one answer in the cafeteria) answer with another word.

Beata
폴란드의 Director of Customer Satisfaction
보험, 10,000+ 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

A lot of interesting functions and graphically attractive

5.0 3년 전

장점:

Many various forms of questions, also in a graphic sense (this makes the respondent not bored) + ease of use

단점:

I miss some features, most probably the ability to conditionally display individual questions (and not just pages). That way, even if I only have one question to be conditionally displayed, I have to put it on the next page.

Nina
폴란드의 researcher
보험, 5,001~10,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

A good solution for PZU

5.0 4년 전

주석: Working with the software is easy. The team is very polite and friendly, always helpful.

장점:

Almost unlimited possibility to create different types of questions and survey configurations. Possibility to automate reports. The ability to track results in real time.

단점:

Sometimes too many possibilities, which the person who commissioned the research knows about. Then as the person introducing the survey I have more work to do.

Agnieszka
폴란드의 Senior Brand Specialist
마케팅 및 광고, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

A very useful, easy-to-use tool

5.0 3년 전

장점:

Multiple options of setting survey. Ease of use.

단점:

It is not possible to bold / color the selected words in the question. In the case of questions with a similar weight and only one variable, such a distinction would greatly help in the quick understanding of the question by the respondent.

Kamil
스페인의 Expert Innovation Lead
은행, 10,000+ 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Very convenient survey platform

5.0 3년 전

장점:

Surveys with conditions. But also surveys that do not look like surveys, but are more gamified.

단점:

The only thing I miss is a more dynamic display of questions on the page. i.e. a situation where someone selects the answer a and an additional question abcd "Developing" immediately appears (I know you can only give a descriptive "explain" now, but here it is about extending this option, explain to other types of questions, not just textbox).

Marcin
폴란드의 HR Manager
스포츠, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Fantastic tool!

5.0 2년 전

주석: Great experience, I used this tool in my previous job, it helped us a lot, so now I've chosen Startquestion again.

장점:

User-friendly layout of the of the page; intuitive and fast survey-creation; extended analytics.

단점:

I wish this tool was for free:) Can't find negatives.

Magdalena
노르웨이의 R&D Director
게시, 501~1,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

The tool is easy and intuitive to use

5.0 3년 전

주석: The tool is easy and intuitive to use. However, a greater possibility of personalising the settings would be useful.

장점:

Intuitive operation, clarity and "visibility" hints

단점:

Ways to import results could be improved.

Dominik
미국의 Lecturer
고등 교육, 201~500 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Perfect solution for higher education

5.0 3년 전

장점:

A lots of possibilities of creating tests, surveys and so on. Easy to handle and extra effective.

단점:

Everything is fine i did not met any of problems in my working time.

Joanna
이탈리아의 Employer Branding Expert
전기/전자 제조, 201~500 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Very convenient, versatile

5.0 3년 전

장점:

Ease of use. It is possible to create survey in minutes.

단점:

The fact that I cannot create cross-questions based on time (e.g. March answers vs. July answers).

Ela
몰타의 Management Director
교육 관리, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

The intuitive tool.

5.0 3년 전

장점:

It is very easy to create survey from the scratch.

단점:

I would like to have the sms-based quick poll option to be used for the meeting summary.

Ewa
폴란드의 Chief Specialist
시민 및 사회 단체, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Startquestion *****

5.0 4년 전

장점:

Software is ease to use and intuitive. Company introduces updates and new functionalities friquently. The helpdesk responds quickly and always solves my problems.

단점:

I think introduction a timeline on the home page of each survey would be helpful. Software I used previously had got it. It is very useful functionality - one glance and you know how research is going, how many questionnaires have been completed in previous days.

Aleksandra
폴란드의 Executive
의료 실무, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

A tool the company cannot do without. We started using it in one department, today it is in 3.

5.0 3년 전

주석: Amazing experience.

장점:

I really appreciate the current access to data and the fact that the results are automatically counted, as well as the ability to filter practically by each variable.

단점:

Word reports do not generate question averages. They are available in reports in PDF format, but this means that I always have to work on 2 documents at the same time or have online access to the website. This is quite a handicap.

Anna
폴란드의 CUSTOMER EXPERIENCE EXPERT
건축 자재, 5,001~10,000 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Review

5.0 3년 전

장점:

Easy to use. Possibility to create various settings for survays. Automatic summaries.

단점:

I have no objections. I have possibility to create various settings for survays. I receive automatic summaries.

Lukasz
체코의 Business Owner
소비자 서비스, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

A very suggestive program for adding questions and managing the survey.

5.0 3년 전

장점:

System of reordering questions, possibilities of using ready templates from service.

단점:

Downloading reports and filtering the results is a bit problematic.

Jakub
폴란드의 Ekspert, Business Trainer
은행, 1,001~5,000 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

An application that will make your work easier

5.0 4년 전

장점:

The application facilitates work, has many options and possibilities both in terms of surveys and quizzes. You can create your own templates, measure NPS satisfaction. It is simple and intuitive. A great option related to reports. You can also send the survey in the form of a QR Code. Ease of copying data from previous surveys when creating a new, similar one.

단점:

Old entries could be automatically transferred, e.g. after 6M, to the archive

Kamil
독일의 E-Commerce Specjalist
전기/전자 제조, 501~1,000 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

I am overall satisfied. The possibilities listed in the package description agree with the facts.

5.0 3년 전

장점:

Ease of use and clarity of the interface.

단점:

Unable to embed a downloadable file in the survey

Karolina
프랑스의 CX Specialist
보험, 10,000+ 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Easy-to-use tool, lots of interesting features.

5.0 3년 전

장점:

Simplicity and intuitiveness, it also gives quite a lot of possibilities.

단점:

PDFs and individual sheets of filling are generated strangely (overlapping), I often have information at the entrance that someone is using it, and only I have access.

Justyna
폴란드의 Head of Marketing and Product Development
부동산, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Very good tool

5.0 3년 전

주석: Very good tool, can be partially replaced by forms.
The key is to make the reports compatible with .ppt files.

장점:

Easy report generation, easy questionnaire creation.

단점:

Poor quality of cross tables. You can only download the source files in Excel and perform the analysis.

Judyta
폴란드의 Coach/Diagnostic Moderator
자동차, 10,000+ 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Useful product

5.0 4년 전

장점:

Easy to use, transparent, intuitive. Can be used for various researches (analysis of the needs, 360-degree appraisal/feedback)

단점:

no difficulty. I need to practise more to use from advanced options (my responsibilites).

Michał
프랑스의 Manager of Sales
정보 서비스, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

It fits our needs perfectly

5.0 3년 전

장점:

Good data aggregation and readability, very easy to learn.

단점:

I did not learn detailed service, it's hard to judge, but at this moment everything is fine.

Agata
폴란드의 Senior HR Specialist
금융 서비스, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

my choice

5.0 2년 전

장점:

intuitive tool extensive range of functionality advanced options for professional researchers efficient and quick service support

단점:

no free option, not even for student research