기업의 더 효율적인 소프트웨어
선택을 위한 17년 지원 경험
Squaretalk
Squaretalk은(는) 무엇인가요?
Squaretalk는 단순화된 자동화 및 통합 성능을 지원하는 다목적 보안 콜 센터 소프트웨어입니다. 매우 간단하므로, 다른 중요한 업무에 시간을 투자할 수 있습니다.
고객이 원하는 채널을 통해 어디에서나 효율적으로 작업할 수 있는 강력한 도구를 영업 및 지원 팀에 제공하는 경제적이고, 확장 가능하고, 사용하기 쉬운 커뮤니케이션 플랫폼입니다. 100개 이상 국가 및 3,400개 지역 코드의 지역 번호, 모바일 번호 및 무료 번호를 지원하여 전 세계에서 지역적 입지를 다질 수 있습니다.
Squaretalk은(는) 누가 사용하나요?
Squaretalk는 BPO(비즈니스 프로세스 아웃소싱) 콜 센터, 사전 영업 활동 기업, CX(고객 환경) 및 보존 팀, 판매자, 텔레마케터, 시장 조사원, 보험 대리인, 재무 자문가 등을 위한 완벽한 솔루션입니다.
Squaretalk에 대해 확실하지 않으세요?
인기 있는 대안 제품과 비교
Squaretalk
Squaretalk의 다른 적합한 대안
Squaretalk 리뷰
Our Experience so far.
주석: As an IT i have been using this solution and providing support for it , for the past year.I can only say that this VoIP solution is not only fast in their services but also give the best support in all kinds of requests as i mentioned earlier.From our side we are really happy to use this solution and can only say that we look forward to many years of working with Squaretalk.
장점:
Fast serviceEasy IntegrationsExceptional and Fast Support onlineCovers all Destinations
단점:
To be frank there isn't something i can add in this field i am really happy so far with this solution.
Squaretalk 응답
2년 전
We couldn't be more delighted to read your kind words about Squaretalk, Constantinos! Your comments underline precisely what we aim to achieve - providing a fast, efficient VoIP service with seamless integrations and top-notch online support. We're thrilled that we've been able to meet, and hopefully exceed, your expectations. Thank you once again for your review! We too look forward to many more years of successful collaboration with you. Please don't hesitate to reach out if you have any further comments, questions, or suggestions. We're here for you!
A Game Changer!
장점:
Having worked with Squaretalk for over a year, I can confidently vouch for their exceptional VoIP service. The team, led by[sensitive content hidden], provides unparalleled support, promptly addressing any needs that arise. Highly recommend for seamless communication and dedicated assistance!
단점:
I can confidently state that there are no downsides to their exceptional VoIP service. The reliability, performance, and support have consistently exceeded expectations. Squaretalk sets the bar high in every aspect.
Squaretalk 응답
작년
We're over the moon with your "Game Changer" title and 10/10 rating, George! Having you vouch for our exceptional VoIP service and our team's unparalleled support is what fuels us to keep doing what we're doing. Your long-term experience with Squaretalk only makes your recommendation even more valuable. You really made our day! As always, we're eager to hear more from you, so don't hesitate to share any additional thoughts.
Squaretalk summary
장점:
- Support from Costumer service, - Happy to share their experience,- Helping to set up settings on campaigns
단점:
No client tracking. If we do not report a specific problem or failure ourselves, the technical team does not detect it on its own e.g. ringing calls, to slow server for no. of Agents
Squaretalk 응답
2년 전
Thanks for sharing your feedback. We are always eager to improve our service and will consider these points. Please don't hesitate to reach out to us if you need any assistance or want to share any suggestions or feedback.
Outstanding level of customer support
주석: Powerful platform for call management with an admin-friendly (and agent-friendly!) interface and amazing export possibilities for Excel lovers like me.
장점:
- Easy to deploy and manage - Customizable admin dashboard - Easily integrated with Zoho - Real-time reporting and analytics - Excellent support team
단점:
Some advanced features and functionalities seem complex and take longer to learn
Squaretalk 응답
2년 전
Thank you for your feedback, Leia! We are happy to hear that you enjoy the platform and all its features. We are constantly adding new functionalities and working to improve the user experience and make it more intuitive, so it's worth reaching out to us if you want to know more about a specific feature or have any feedback for us. As for the features, our website has a growing library of informative articles and tutorials, with topics ranging from call transfers to call queuing. We hope this helps!
Happy Holidays
주석: Pleasant. That's why we keep using Axiom.
장점:
People I communicate with. Support and account managers are always helpful.
단점:
Limited range of phone numbers we can order.
Squaretalk 응답
11개월 전
Happy Holidays to you too! 🎄 We're delighted to hear that our support and account management teams have been helpful and a pleasure to communicate with. It's feedback like yours that brightens our day! We're constantly working to expand our offerings and hope to provide a wider range in the near future. 🌏 It's great to know that your overall experience with us has been pleasant. Thank you for continuing to choose our platform. Your trust and support mean the world to us. If there's anything else we can do to make your experience even better, please don't hesitate to reach out. Wishing you a joyful holiday season!
Squaretalk review
주석: I would describe it as very positive, especially in the last year. They are always trying to improve. We get frequent checks by our account handler.
장점:
Reliability and customer support. Answering rate is very good. Account handler and support available on Whatsapp and quick to reply.
단점:
Sometimes we got already spammed numbers.I am not sure if it is Squaretalk or carriers mistake.
Squaretalk 응답
11개월 전
Thank you for your review, Anel! We're glad our reliability and customer support meet your expectations. We're addressing the spammed numbers issue with our carriers and appreciate your feedback. We're happy to hear about your positive experience and the proactive support from your account manager. Your recognition motivates our ongoing efforts to improve.
My experience
주석: Its been awesome so far, i am able to generate my report with ease
장점:
The reporting aspects, i can export and listen to calls with links
단점:
It's clarity and it captures my agents activity.
Squaretalk 응답
8개월 전
Thank you for your review on Squaretalk, Rita! It’s great to hear our reporting features are making a difference for your team. We've noted your clarity and activity-tracking feedback and are looking into improvements. Please don't hesitate to reach out if you have any more feedback or need assistance with any features. We're here to support you and ensure Squaretalk adds value to your operations.
Work with the Squaretalk team
장점:
Immidiate support sbd response from the Squaretalk team if there are any problems appered during the work.
단점:
For now there is nothing to complain about.
Squaretalk 응답
11개월 전
Thanks for your kind words about Squaretalk, Anastasia! We appreciate your feedback and your choice to switch to Squaretalk! And we're glad to hear our support team has been helpful and responsive to your needs. We're here to help keep things running smoothly.
These guys are seriously AWESOME!!!
주석: After going through over 20 demos. I really liked how they got straight to the point and demo'ed their system very quickly. Most other companies took weeks just to respond. I don't know about you, but if I'm buying a software that help my clients get ahold of me super easily, then I'd expect that company to also do the same. Its very weird to reach out to predictive dialing companies and then they take so long to get back. SquareTalk got right on the phone with us and did several demos to show us every feature.
장점:
I spent weeks doing demos on over 25 predictive dialers and SquareTalk was by far the best. They treat you very well and have a great support team. I really couldn't say anything better about these guys.
단점:
They really don't have any cons. I liked everything.
Squaretalk 응답
3년 전
Thanks for the kind words! We are glad you had a pleasant experience and we will do our best to continue in the same spirit. Reach out anytime if you have any questions or need assistance.
VoIP system
장점:
I've been using Squaretalk for our communication needs for quite some time now, and I can confidently say it's been a game-changer for our business. From its intuitive interface to it's impeccable call quality, Squaretalk has exceeded our expectations in every aspect. Compared to other other systems we have used in the past, Squaretalk offers a very wekk-designed UI, with good support from the sales process, to the deployment of our server and to handling us over to our account manager.
단점:
Nothing negative to say so far. I'm very satisfied with the service.
Squaretalk 응답
6개월 전
Thank you for the great feedback on Squaretalk! We're thrilled that our intuitive interface and call quality have significantly benefited your business. It's wonderful to hear how smoothly everything from the sales process to deployment went. We appreciate your support and are here if you need any further assistance. Thanks again for choosing Squaretalk!
Great Provider
주석:
From the beginning the contact person Ivan, assisted our company with the on-boarding answered all our questions and gave us satisfactory quotes for the requested services and supported our company in all the steps in order to integrate. After integration, we where then assigned to our personal account manager [sensitive content hidden]
, who has proven to be an absolute star in assisting us with our day to day operations. She has shown initiative and creativity that is making our experience with squaretalk fully customized and seamless in order to meet and exceed our expectations!
장점:
Ease of use, can provide any number requested (need to meet some requirements). Balance notification, spam checker.
단점:
Spam checker might not be as accurate as we would like sometimes.
Squaretalk 응답
작년
First and foremost, a big, heartfelt thank you for the glowing 10/10 review, Costas! As a COO, your perspective is invaluable to us, and we're delighted to hear how well Squaretalk fits into your operations. We strive to make Squaretalk as user-friendly as possible, so it's reassuring to know we're on the right track. While our spam checker has its good days and bad days, we're fully committed to making every day a good one. Your feedback here is crucial, and we're already brainstorming ways to enhance its accuracy. Kudos to Ivan and your personal account manager for making your experience exceptional. We know they're awesome, but it's so much more meaningful when we hear it from our clients. I'll be sure to pass along your kind words to them. Your review just solidifies why we do what we do. We're all about customizing our service to meet and exceed your expectations, so to hear we're doing just that is the perfect start to our day.
the best predictive dialer yet!!!!
주석:
As a buisness development manager for several big companies, along the way I've encountered several predictive dialers, but none of them came close to Innitels.
fast, smart, litlle to none bugs, and the customer service???? the best in the field.
In conclusion....you can't go wrong with Innitel, we use their services for years, and we say thank you every day for that.
The interface is easy, intuative, with lots of functions, they thought about evrything.
The support team is firstly, very professional, and secondly, very welcoming and nice.
As for VFM...the best there is in the field, and believe me, I checked!!!
The calls quality is good most of the time, better than the other providers, thats for sure.
Thnak you again Innitel, for everything :-)
장점:
easy to use almost without bugs the best customer service there is intuative interface very good calls quality very good value for money
단점:
haven't found any yet
Pretty Good
장점:
Whenever there is an issue that needs resolving the support team is quick and efficient in helping resolve the matters. Consistent quality of product.
단점:
Occassional bugs, but more so they get resolved quickly.
Squaretalk 응답
2년 전
Thank you for taking the time to share your experience with us, Denis! Your feedback is essential to us as we strive to improve our platform continually. We are delighted to learn that our support team has met your expectations. We value your patience and understanding regarding the occasional bugs that may arise, and we assure you that we are working diligently to resolve them as quickly as possible. If you have any other feedback, concerns, or questions, please do not hesitate to contact us. We are always here to assist you.
Predictive Dialer Amazing Product by Innitel
주석: My company has been clients of Innitel for more than 2 years, one of the reason for applying for their services was because of the Dialer. We use it every day with 4 brands and 5 offices works perfectly every day like a well oiled machine. The Dialer has solved for us many problems and has saved for us alot of money and of course manpower. Any callcenter that makes calls to clients daily must get the Innitel Predictive Dialer .
장점:
Saves Money, Saves Manpower, Saves Time, Works on Pc Phone
1 million leads processed through Innitel in 1 month!
주석: We get leads from multiple sources that require qualification and processing. Contacting these leads in such numbers have always been a challenge. Through Innitels system we were calling 10 calls per second and getting nearly 5% answer rates with a 200% increase in productivity from our older system. Beyond that, Innitel and their support staff added our integration for us, trained our managers and remain available for brain storming and support. This is much more than a product, its a passionate company.
장점:
Integrations and flexibility
단점:
No complaints
Satisfied
주석: Customer service as well as the features provided are satisfactory
Squaretalk 응답
작년
Thank you for the high marks, Dilan! We're delighted to hear that you're satisfied with both our customer service and features. Our goal is to always provide top-notch service and solutions, so it's wonderful to hear that we're meeting the mark for you. Is there anything you think we could do even better? We're all ears! Thanks again for taking a few moments to share your experience. Looking forward to keeping those satisfaction levels high!
Bullmarket review
주석:
we have a good expiriense with the dialer
any problem we incouter we know we have a great support team that fixing us any probem
So far so good
주석: I just made one call as a test via Squaretalk, and it worked perfectly.
장점:
I just made one call as a test via Squaretalk, and it worked perfectly.
단점:
I wasn`t sure what prefix to use it, but the Customer Service from Squaretalk solved my problem
Squaretalk 응답
작년
Thank you for taking the time to share your experience with Squaretalk, Carlos! We're glad to hear that your test call went perfectly and that our customer service was able to assist you effectively with your question about the prefix. As you continue to use our services, we are here to support you with any further queries or assistance you may need. We're committed to ensuring your experience remains positive and efficient. Once again, thank you for choosing Squaretalk and we're looking forward to serving you in the future.
Great Product
주석: Helps with the workload
장점:
One of the best telephones controlled system yet, very cost effective, great quality and faster connection help you to just focus on the customer.
단점:
it's a great technology no dought and like every other technology there is always things that can be improved on, my company is a small one still work in progress thank god I have tech guys to worry about that part, but overall the product is great.
Have tested many different solutions by far this is the best
주석: This solution makes it easy to understand what is going on. I'm running a Call Center and have always had issues in getting reliable reports on time. This product has just greatly simplified my life.
장점:
Real time reporting made simple. Now I feel like I always know whats going on.
Affordable VOIP and PBX
주석: So far it's good.
장점:
Very affordable Very user-friendly Reporting and Analytics are customizable
단점:
Delay of 3 seconds when the call comes in
Great product
주석: Had a test run seems like something really valuable and useful. Has some great features and very easy to use.
Easiest Dailer ever !
주석:
I just started using the Innitel dailer and its beyond my expectations.
The easy of use is amazing, my employees are easily using it after short tutorial of 30 min
and they are shifting my call center to new levels...
I totally happy with the advantage system of Innitel and the bug jump in revenue on sells
thanks to Innitel dailer !!!
Very good Software, the best in the category very friendful to use
주석: Very helpful to track down statistic, friendful and simple to use, Perfect tool to monitor activities of the business.
Squaretalk 응답
9년 전
Always a pleasure! and we're glad to have you on board.
Perfect service
주석: I am working with innitel since 2015. We haven't got any quality issue. They have great tech support which available 24/7. This is amazing
