FleetUp

great service

장점:

You have been using this service for over a year will use if the truck or vehicles fleet and we really like it is a great service. Thank you.

단점:

there nothing wrong with the service our company like the service

Fleet Up Review

주석: Great experience, loving the software!

장점:

Customer Service is awesome ( [SENSITIVE CONTENT] !!) but the software is great too. Being able to find fleet at anytime has saved us time and $$!

단점:

In some rural areas the service is not great making the machine unable to track.

We do not receive the level of service it was promised.

주석: #1 I have called FleetUp customer service to ask for a “PDF” manual for my Drivers. On February 9, 2020 One of my drivers have received a Violation for not having “on board manual” and “ELD Malfunction sheet”. I know we probably received this information when we signed on with your company three years ago, So, I called Fleetup customer service and I asked for this form to be emailed to me. I was told that they DO NOT have this available on PDF besides the training videos on the website. I asked for the “ELD Malfunction sheet” and He said that there is not such a thing .
#2 On February 24, 2020 I called FleetUp for another issue about the ELD malfunctioning and not transferring the information thru “webservice” I was told by the Deputy that even though the driver has shown him his “print out” of the previous week the web system shows no information and that is why he had to issue a Violation. I was told by SAVOY that They were not aware they need to keep all that information as part of their report and that they show no issues on their end. I have emailed her a copy of the ticket as well as a copy of the report and I was told she mentioned this to their technical support and they will get back with me meanwhile there is no respond on this issue.

장점:

When I signed on with the company, I understood that ELD law just came out and they were listed under the DOT company preferably providers.

단점:

The Software looses and malfunctions a lot and there is almost no way to fix the issues because nothing is editable. I called Customer Service and they have no record of my concerns or issues. Poor Feedback and customer support.

Onboarding with FleetUp!

주석: This has been a tremendous experience.

장점:

The interface with customer service and their ability to understand our needs was paramount to the purchasing process.

단점:

Still working out all the software set up.

Easy to use and integrate for our small fleet of 8-10 vehicles of various sizes.

주석: So far (18-months), we've had a good experience with the software and hardware. We had to have the hardware professionally installed, because it was a little harder than it was advertised to install if you are not a mechanic. The customer service had=s been very responsive to questions and concerns. Even sent us a replacement harness when we sold a vehicle and forgot to remove it first.

장점:

We use this software primarily to keep our drivers running routes efficiently and training new drivers on cleaner, more efficient deliveries. We can review the day's data with the drivers to show them how to improve.

단점:

My only complaint was the occasional on-board voice talking the drivers whenever it reads them as doing something unusual. But, we were able to turn that off on the experienced drivers.

Everything is good except Customer Service

주석: Everything is good except Customer Service

장점:

Product is comparatively affordable and good quality for the price

단점:

Customer service takes a long time to follow up. When you call the main number, people do not answer 50% of the time.

Tracking features

주석: Overall I have really liked Fleet Up. The service is very good.

장점:

The software is very easy to use. It is very easy to install and run. It can be used on your phone or laptop.

단점:

If your in a spotty internet area then you get no signal.

Easy deployment

주석: Great. Ease f implementation to get us started and the great assistance from FleetUp to educate and deploy to our national fleet.

장점:

Fleetup allowed fast and disciplined daily vehicle inspections in addition to the GPS and tracking tools. We wanted one tool to manage all aspects of our fleet management program.

단점:

Ability to easily integrate into our field service and distribution management system

Happy we made the switch!

주석: Customer service has been great. Appreciate that they call regularly to check in and see if we need anything.

장점:

Accurate reporting with quicker updates than other programs.

단점:

Trip review is not up to the standard of other products. Sometimes we have to look at past trips to determine things and it is not as easy on FleetUp as it was on other programs.

Middle of the road ELD

장점:

It's very simple interface and you can see where trucks are.

단점:

Extremely hard to get IFTA reports out of it and to fix any logs or see how logs are doing. Hard to see violations and hours of service.

Great for Small Businesses

장점:

What I like most about FleetUp is the fact that I am able to track my driver to give out a proper ETA to my customers for delivery. In our business we have a tendency to sometimes get a little sidetracked with time to the point where we forget a lot of different metrics that needs to be handled. But with FleetUp I am able to monitor what’s going on per truck and still make sure that my drivers don’t feel pressure and maintain in a certain level of performance.

단점:

My only issue with the Fleet Up account is that it makes it a little difficult to be able to correct certain mistakes. When ever, I have a driver that is operating their vehicle and not actually on duty. It monitors everything in. It makes it a little difficult to determine what needs to be erased or what needs to be reassigned. So overall I would say that my major issue is how functional it is as far as on the administrative side.

Trust but verify

주석: The ability to go back to past days and review the trucks location when there are discrepancies. We trust our techs are where they say they are daily but have had occurrences where we found the work ticket hours did not match the time sheet hours. This has saved us a lot of overcharged service jobs.

장점:

The ability to go back to past days and review the trucks location when there are discrepancies. We trust our techs are where they say they are daily but have had occurrences where we found the work ticket hours did not match the time sheet hours. This has saved us a lot of overcharged service jobs.

단점:

The unit is not tamper proof. Zip ties are not a form of tamper proofing. Also, the onboarding did not provide training to the admins.

Platform could be great

주석: Customer service could definitely be better than it is. Every time there’s an issue with a unit not working they want videos to prove you are telling the truth. You would think they would just swap the not working unit for a good one without issue.

장점:

Being able to track trips, speed, hard driving helps when your crews are working out on the roads daily.

단점:

Equipment failing and not always working is a big concern now after a year of being in the fleet.

Pure garbage

주석: These people are just out to make a quick buck in the trucking industry beware please stay away

장점:

As the title reads this is pure garbage!! 24/7 support is a lie more like no support this device goes out all the time is a [SENSITIVE CONTENT]operator making me subject to tickets and fines luckily I keep everything else up to par and don't get pulled in whenever I try to contact these people I hardly ever get through if I so happen to get through after waiting hours on hold they'll tell you they're going to review and try to fix the problem which takes days beware please stay away...

단점:

The reps work from home I know this because I heard a dog in the background and also a child when I called another time beware please stay away

Quick Review

주석: Great

장점:

Tracking & Geofencing works as we require and does what we need

단점:

Nothing, it works great. no issues and no problems so far

The overseer

주석: Keeping track of the techs, knowing where they are and where they have been.

장점:

Advanced map, trip. I like the satellite feature and the live traffic feature

단점:

So far I haven't found any problems with the software and how it works.

fleet up rating

주석: Great experience and easy to use!

장점:

Access anywhere and real time review, also reviewing routes on daily routines !

단점:

Not quick enough but accurate and service if needed is available right away.

CRE Movers

장점:

I use the fleet gps to track my truck every where it go

단점:

I like the fleet gps because where ever my workers go with the truck it help me track the truck

Easy to use and set up

주석: Customer service very helpful

장점:

Very easy to use! Love the up to the minute tracking

단점:

Changing over from old trackers to updated could be a bit easier

Hidden Jam in the telematics industry

주석: FleetUp is a hidden jam in the telematics industry.
After experiencing their pilot program, I became their royal customer.

장점:

FleetUp's platform is very intuitive and really an all in one platform. Also, Their customer success team is really responsive.

단점:

Their Application needs a little bit of work but nothing too serious.

Great product!

주석: It has been an amazing experience

장점:

The real time reporting system And geofencing.

단점:

Not very comfortable with the reports system and still Need help walking through it

Fleet Tracking

주석: I’m keeping track of my fleet at all times.

장점:

It’s easy to use and very reliable. Download the app and it works perfectly fine.

단점:

The model that you had to plug in. I went wireless problem solved.

Great gps services and top notch customer service

주석: Great product and great customer service , very happy customer

장점:

Being able to locate and track our machinery is a huge time saver and makes us way more efficient

단점:

There software has always been reliable

Fleetup review

장점:

I like the tracking and the live feed view.

단점:

Need a feature where I can talk directly to the driver.

great value

장점:

I have had Fleet up for about 6 months and it has been wonderful since unfortunately we deal with bothersome brokers

단점:

Time is not on the app and that is crucial in the trucking industry