Bettermode

Premium Community Software

주석: I have had a very positive experience with Tribe so far. I have been very impressed by their ethical approach to customer support and to "get things done". [SENSITIVE CONTENT]
at Tribe has really helped us a lot. Thank you.

장점:

Tribe to me is the best of the best. There are many community tools, but Tribe would be considered the top tier in both functionality and price. However, it more than delivers in the quality of the product and the teams dedication to look after its users/customers.

단점:

The only thing is to have more more apps please on the v2.

A very promising tool with an amazing team behind it!

주석: We needed a better place then Facebook for our community to gather. Tribe with it's topic and channel functionality and flexibility in customization was the obvious choice for us. That and the team behind it is full of rockstars!

장점:

The flexibility of the platform is great. When it comes to content structure or design, you can get creative. I also really enjoy the additional apps available on the app store as well as the amazing team behind Tribe. The team is super responsive and great in thinking along.

단점:

I wish there was a better build in analytics tool. However, with their webhooks, api and integrations with some tools like Amplitude they do give good alternative solutions for this.

Implement Tribe for eaglepay.io Community Engagement

주석: I am satisfy so far. Since the development keep going for the new features.

장점:

Similar to Quora but more advanced. Coin reward distribution is a plus.

단점:

The navigation will make confuse at the beginning.

Easy community platform

장점:

Since using Tribe, I've found that the platform is easy to use and fairly intuitive. The things I haven't been able to figure out, I've been able to find really quickly through Tribe's own community page. This, by far, has been one of the easiest investments and exciting platforms I've used to date.

단점:

Limited chat feature, although there is a Telegram integration that works well.

Tribe makes it easy to start and grow a community for your brand

장점:

Tribe is the easiest, simplest way to launch a community for your brand. They have removed the technical hurdles to allow coaches, consultants, and freelancers to thoughtfully host a vibrant community of supporters, clients, and prospects.

단점:

While the software is easy to use, the tradeoff is some limitations. Customization is limited to colors and graphics.

Online Community With High Potential

주석: Our company has been very happy with Tribe's features and functionality. We wanted to create a community for pharmacy technicians to interact with one another under the umbrella of our certifications and brand as a whole. We looked at a few other companies but ultimately chose Tribe as they had all of the features we needed for a lower price. Although we haven't officially launched to the public yet, the site has been useful both internally and externally as we utilize both secret, private, and public groups. By offering access to an early group we have seen the site's value as individuals share personal experiences, ask questions and help one another.

장점:

The ability to customize the header and URL allowed for a seamless integration, look and feel from our own website. One of our favorite features is the Reputation Score, which encourages members to actively participate in discussions to receive points.

단점:

Some features are lacking but we value Tribe's transparency in the site's continuous improvement as they outline upcoming goals on their website and are quick to share work-arounds or fixes for whatever problem you may be experiencing.

The best community platform

주석: I am moving to the new version and they help my move very fast.
I am very satisfy and always support Tribe.

장점:

Elegant appearance, many of functions, easy to manage and customize the community.

단점:

New old version 1.0 is full of function. We are going to move to version 2.0 and it is still lack of some function, especially the language that make my community is more frustrated because our community is not the native English speaker.

Excellent platform to use for community building

장점:

Tribe is an amazing platform that offers an opportunity for community building and engagement. it provides an interactive space and its easy to use. the interface offers simplicity and easier navigation with the option to customize it to suit your needs which is great. I also like that you can integrate it with your existing social media platforms makes it ten times easier to use.

단점:

In the beginning when we started using it I had integration issues but otherwise I have no complaints.

Exactly what we were looking for

주석: Tribe is easy to set up and easy to use. We appreciate being able to set up a community platform that we can create and curate ourselves. It's exactly what we were looking for!

장점:

It's beautifully desgined, easy to use, and does exactly what we want.

단점:

I have absolutely no complaints. It does exactly what we need.

Great value for money!

주석: We have tried a few different solutions in the market. When we decided to switch to Tribe, the team walked us through redefining the community objectives, make it more aligned with business and organization objectives. They also supported the whole smooth migration process. The fact that Tribe customer success team has a great business and community knowledge helped us realize great ROI. We started with their basic plan and as we saw results coming we upgraded to premium.

장점:

Pricing is fair and flexible. Facebook integration was somehow magical and increased users retention. Fast and reliable customer service.

단점:

As Tribe was a new venture, we had our fears of switching to this solution. But after working with their customer success team, we had tons of confidence in them as the right partner.

AJAS Review

장점:

The product is very easy for both the admins and users to navigate. Users have been very engaged. We like that they can customize their notifications and how often they are received. The groups and topics are great.

단점:

We'd love to have an app that our members can access on their phone! One of the biggest issues we had when we launched our community is that the invites went to spam and there was no way to ensure that this wouldn't happen. We had to send dozens of invites multiple times because members couldn't figure out where it went or how to find it. Ensuring a way for the invites, especially if we're importing a list of hundreds of contacts, not to go to spam would be important for future clients.

This is a "no-brainer."

주석: Tribe has been great to work with. I use their chatbot often and get responses quickly. I test and buy many software platforms and this is one that has been an awesome addition to my agency.

장점:

I have been looking to build my own social media site for a long time. As CEO of a marketing agency, we routinely get blocked from some social media companies for posting too frequently when we manage many pages. The lost revenues in 2020 from big tech was huge. We have looked to develop our own social media when we discovered Tribe. Everything that we wanted is on this platform. It's easy to use, set up and manage. I am amazed at the price. You can't get software with this great quality anywhere else at this price. If you aren't making the switch now and building your own site, you are going to be late to the game soon.

단점:

Building your social media site requires you to remind your followers, friends and family to join. It may take two or three times to remind them to move. They will.

Great Product!

장점:

Tribe has added value to membership in our trade association, especially during a time when in-person events and meetings cannot happen. We created an Online Community on Tribe at a fraction of the cost of what competitors are charging. This Online Community allows our members to ask questions and engage with us virtually! We have received great feedback so far from our members and people love joining our Community as it is so simple to use and requires zero onboarding. In terms of customizability, Tribe offers a Community platform for the biggest tech geeks and for beginners. Whether you want to add your own code to make it your own or if you want to keep it as is and add your logo and change the colors, the platform is incredibly user friendly and easy to use! Go Tribe!

단점:

Nothing! Tribe has been so easy to use and east to manage

Great platform, easy to use!

주석: Our experience with Tribe has indeed been a great one!

장점:

Navigating the features on the platform is easy. The instructions are straight forward and the Tribe community is filled with useful articles on how to use all the features. The team is also very supportive and responsive whenever we encounter any difficulties or need any advice. The team has also accommodated our suggestions and requests to better our community. They are also proactive in offering help and making sure we are satisfied with the platform.

단점:

There was a bug with one of the features during our early stages of Tribe but the team quickly addressed it and made fixing it a priority.

Easiest Ever Online Community Solution

주석: I immediately liked this project for its ease of use. The sales and support team are friendly and quick to respond. The platform can be used for a wide array of applications (support, community, collaborative teams), and several of my clients who will gain substantially from its use.

장점:

Quick setup, multiple options, fast learning curve, great price.

단점:

Some options are on the TO-DO list for the development team, but they're really open to ideas and suggestions.

10/10 The best community platform!

주석: A well-thought community platform with integrations that made us focus more on driving growth and engagement and less time on software development.

장점:

Tribe community platform was really easy to set up. Building a thriving customer support community around our software was crucial. The modern design and the smart widgets helped us implement and integrate the community elements into our product. The gamification system boosted the engagement by encouraging users to contribute. The customer success team was always available and supported us with their understanding of the business and their know-how of online community building.

단점:

The custom integration app that Tribe implemented for our product had some bugs but to be fair, they fixed them right away after reporting by our team.

A Community “Platform” in the true sense

주석: Our company’s community team and customers are loving the community we built. Right now it is fully integrated with our tools and processes. We are collecting feedback from our customers to see how we further improve the community experience.

장점:

If you are looking to create an online space where you can connect and collaborate with your customers, Tribe’s community platform can help you. During the implementation, we found that you can just mold it into any form/design you want. Amazing technical documentation and easy SSO configurations also made it easier to deploy this quickly. Not to forget, the customer success team is there to guide you through the strategy. The biggest benefit of this platform is that it allows you to build solutions on top of the core solution. You can extend the functionality of the community using their developer platform.

단점:

This is not a con, but advice - pay special attention to the technical documentation and make sure it is always up to date. Given the nature of the platform, without discipline in documentation, implementation can quickly become complex.

Excellent private and customizable platform to keep your team socially engaged

장점:

At Asiya Shriners we love using Tribe to have a private online space to exchange our ideas, stay connected and more engaged with our membership. We really appreciate the ability to customize every little aspect of the platform to provide our members with the polished and intuitive experience at the same time. 👏

단점:

Really can't find much negative to say, but it would be great to have more integrations (which I'm sure are in the works). It would've been awesome to have a dedicated app for our Tribe community, but that's hard to implement given all the regulations that Apple and Google impose on their app markets.

Easy to Use and Integrate

장점:

I am loving the Tribe platform. It’s been really easy to set up. I’ve also really enjoyed how easy it is to integrate notifications to Slack so we can keep up with what’s happening on the Community pages at all times.

단점:

There are new features that could be added but this is the same with all software and I believe as this product grows it's going to be amazing.

Branded community space that you control

주석: We have been satisfied with the community platform so far. Looking forward to evolving with Tribe as they add new features and functionalities.

장점:

We love the Space and Collections structure for categorizing content. The design and customizable components add a unique flavor to this product (in comparison to traditional forum packages). Also, they have an amazing customer support team. Their own customer community is also quite active - we can publicly share our feedback and suggest features.

단점:

There are some missing features such as mobile app, ideation app, multilingual support. We’ll wait for these before moving to higher plans.

Helpful & quick!

주석: The customer service is exceptional. Very helpful and very fast!

장점:

Tribe is always helpful every time we have a support request or even just a question on how to best utilize the platform. And the rapid responses are awesome! We are often trying to serve our customers in the group, and we need to be able to do that quickly! Thank you!

단점:

Just the spacing in the question answering is really the only thing I would change. Right now, it looks very crammed since you are unable to add spaces between lines.

Loving this software!

주석: This is a really easy to use platform. I had to contact customer service for an issue once (on my end) and it was a very pleasant experience.

장점:

This is so completely easy to use and set up. I love how simple it is for users to understand and for our employees to figure out.

단점:

I honestly haven't figured out much that I don't like yet. We are still in the beginning stages of implementing this software, but so far I am loving everything! I would highly recommend this to anyone looking for a community platform.

Easy to use!

장점:

Tribe has been so easy to set up for this non-techy community manager! I especially appreciate all of the community support resources that are available - and that by searching through them, I'm also learning how the community can function since they use all the features they're helping support!

단점:

I’m still learning what all of the features are, so I’m not entirely sure what I don’t know yet.

An Interesting Tool - Has Potential

주석: Off the bat, I've been impressed in what it has to offer. At one point, I reached out to the admin team for some guidance and they gave me a substantive answer -- this is always nice.

장점:

The idea behind Tribe is that you have your own social network out of the box. It's incredibly easy to get it up and running, and the social media website you launch can be white-labeled - in other words, you can make it look like it was your own creation.

단점:

I would like to see more means to monetise this product. At the moment, there is limited room to - for instance - put advertising on your social media website. In fairness, Tribe is a young company, and I think various things like this are on the horizon.

A visionary company with a rock-solid community app

주석: I have recently launched my community website with tribe.so and up to now I am excessively satisfied with the functioning of the platform and the support I have been given. The road map and vision of the company is crystal clear which also makes me feel that I will be working with a solid and a visionary partner in the long term.

장점:

The support is excellent and the application interface is very easy to use

단점:

Up to now I haven't faced with any issue