SurveyMonkey 사용 후기 및 리뷰

Easy and Cost Effective

주석: Overall, I highly recommend Survey Monkey for quick and easy survey creation. Even at the free version level, there are a variety of quality features that will make this program very useful for both collecting and analyzing data. The interface is incredibly user friendly, and when used in tandem with the mobile app, this product is very convenient and effective for basic survey needs.

장점:

The Survey Monkey platform gives you a variety of ways to customize your surveys, including multiple choice, short answer, and true/false. It also allows you to easily duplicate previous surveys so that you are not re-creating templates you wish to use regularly. The platform also provides excellent analytics for reviewing responses and trends so that you can better understand and track the results of your surveys. The option to make surveys anonymous is also extremely beneficial for more sensitive topics. The best part is, all of this functionality is available through the free version of the platform. The mobile app is also incredible accessible and easy to use.

단점:

The ability to truly customize your survey (logs, fonts, footers, etc.) is strictly reserved to paid subscriptions. The free version of the application gives you up to a maximum of 10 questions, so unless you want to pay the monthly fee, your surveys need to be very concise. For business use, a monthly subscription requires a minimum of three users at $25 per user. This cost adds up quickly, so unless you are implementing surveys very regularly, you may not see the full value.

Simple or complex surveys made easy

주석: Good overall experience, would always be my first choice/recommendation

장점:

It's really developed a lot since the early days, seems anything's possible now with the format and style of questions, but it's still easy to keep things simple and create great looking surveys

단점:

The data export can be a little clumsy unless you set up the survey exactly right

Great for anyone

주석: I would say it is great for basic surveys that only need a certain amount of answers

장점:

It is the epitome of user friendly! anyone can use it

단점:

could not edit an already published survey

Misleading Auto-Renewal and Poor Customer Service

주석: I had a frustrating experience with SurveyMonkey’s automatic renewal process. I was charged for an additional year of service without clear notice or consent. Despite not selecting auto-renewal, the charge went through, and customer support was unhelpful, refusing to issue a refund and citing their non-refundable policy. Under Australian Consumer Law, businesses are required to provide clear communication and gain explicit consent before renewing subscriptions, which SurveyMonkey failed to do. Their policies feel unfair and misleading, and the customer service team did little to resolve the issue. I would recommend being cautious with their subscription plans.

장점:

very rraditional. there are lots of other alternatives.

단점:

customer service, non refundabale policy even on unwanted auto renewal

Great Survey Creator!

주석: Overall, SurveyMonkey is has some great features and gives you many options on how you want your survey to look and feel!

장점:

SurveyMonkey has tons of customizable options for building surveys which is really nice.

단점:

It can be a little difficult to use and figure out at times.

Good easy to use tool - free plan is limited

주석: Overall, this is a helpful tool that's very intuitive and easy for administrators and survey participants to use

장점:

Quick and easy to use, especially because they have a good selection of templates from which to choose

단점:

Free plans are very limited, which is a bit misleading, so you do need to invest to make the most of the features

Wouldn't use any other website

주석: I have really had no issues and enjoy completing surveys. I use tgem.when i need to create a survey.

장점:

Its easy to use creating and completing surveys.

단점:

Sometimes it times out too quick. I wish it had a option to save if you can nor complete or create at once.

Excellent product

주석: Great. Have used repeatedly when delivering training

장점:

The ease of use and clear resulting information

단점:

The name is a little informal in certain settings

Great resource for surveys

주석: Overall, a very helpful platform which makes creating complex surveys easy. Would recommend for businesses needing to conduct more complicated analysis.

장점:

Really good user interface and fantastic analytics to easily break down results.

단점:

The premium version can get very expensive, so depends on the survey needs of the business.

Quick, easy to create and use

장점:

Free to use basic features. Presentation of results. Very easy to setup polls/surveys

단점:

Free version at the time had advertisment but expected to be fair

Aesthetically pleasing, effective, and highly customizable

주석: Overall, I'm highly satisfied with SurveyMonkey for our organization's needs. Working for a social organization, our marketing efforts deviate from the standard corporate or business needs. One of our biggest efforts is receiving feedback from programming or educational content and SurveyMonkey has been instrumental in allowing us to do that.

장점:

Having used other products similar to SurveyMonkey, I can safely say that SurveyMonkey is one of the most aesthetically pleasing. Its customization allows for branding and personalizing forms to keep marketing efforts in-line with brand standards.

단점:

To have access to more robust analytics, it requires a higher paid plan, which is unfortunate. Paying for a mid-tier option, it feels like those analytics should be included.

SurveyMoney is one way to collect data with no hard work.

주석: I used it for years and felt very happy that we have this option.

장점:

It has all what you are thinking of (templates, great interfaces, good support).

단점:

The website is loaded with stuff therefore it might be easy for few to go around.

It does the job but leaves much to be desired.

주석: I’m glad it exists - it helped me make surveys. But even though you are grateful for it, you can still bemoan it’s terrible ability to be used by a team, and it’s reliance on the perfect survey maker.

장점:

It’s easy to make multiple surveys and it prompts you to customize them. The surveys look great and encourage people to take them!

단점:

The team function works terribly. It was impossible for multiple people to edit the survey prior to sending and it also doesn’t check for question accuracy. For example, a question that’s clearly a checkbox in the sound of it should not be able to be published if checkboxes aren’t an option for it.

For Businesses Wanting to Learn from Their Customers, SurveyMonkey Can Help!

장점:

The best feature of SurveyMonkey is how customizable everything is. Right down to the little details, like placing our company logo onscreen, or how you can review what edits will look like on mobile devices versus PCs. In the many years that our RV park has used SurveyMonkey, we've never found there was something we could NOT do with it. Instead, we regularly find ourselves coming up with new ideas for our guest survey based on the feature suite and updates.

단점:

If there is an of SurveyMonkey to not enjoy, it is that certain advanced features are locked behind different tiers of services. However, all the rate plans are reasonably priced, and honestly, every analytics software on the market has the same practices.

Best tool for surveys and information gathering

주석: As a DevOps engineer in health care organization, we frequently seek feedback from stakeholders/customers on our product, SurveyMonkey is the best tool to get the quickly feedback from customers so that we can improve our product in next iterations.

장점:

This is the best tool for gathering the customer/stakeholder requirement. As an agile this is most efficient way to collaborate with stakeholders to get feedback on product increments.

단점:

Over all the website / survey page look OK however User interface has to be more eye soothing. Most of the time I have seem, surveyMonkey emails are residing in spam/junk folder in my outlook. As compared to other survey tools I don't see Survey Monkey has any such cons.

Power your surveys with SurveyMonkey

주석: Recently I was reading often about the SurveyMonkey app and that many people use it and finally decided to try it and see whether is cool or not. I was little skeptic at the beginning but when I created my account and saw the design and how easy it is to work with the app I got involved with it. As I said earlier it brings joy to create your surveys such easy and finally they look even better than you imagined. I think this app can help many personal needs as students, pupils and some kind of personal surveys. Also, the app is very cool and powerful for big business surveys which can save you a lot money, find what people think about your product, help people to register for the event and many more things to do. I pretty recommend it for everyone who wants to power his or her business and personal needs.

장점:

I think this is a cool software because of: 1. It is very easy to use web application. 2. It has an intuitive design and you do not have to waste time in understanding how to create your survey. Everything can be done in a few minutes. 3. You can either create the survey on your own or you can even just answer some questions and the program will create the survey for you. Of course, you will need to edit it a bit, but with automatic creation, it will save you much time creating the design of different questions. 4. Your questions can be very variable - you can use text boxes, multiple choices, insert images, you can use register forms, radio buttons and many more things which will help you express your idea. 5. You can implement logic in your questions which for me is very cool because you can skip or show some questions based on the answers of people. 6. Another powerful tool is that you can get a link to your survey and send it through e-mail, facebook or other social media, you can even embed it to your website - no need to print the survey and go and give it to everyone. 7. When you got the answers, the info is all there and the app visualizes it to you with such cool charts. Even though you can edit the charts and if you do not like them you can choose what is best for your needs or understanding. 8. And finally, there is a responsive design which in nowadays I think is very important because your survey will get to your clients in the best way.

단점:

I didn't found any inconvenience using the app so I think it supports many things and it gives you a good feeling using it. Maybe some people will not like that for some features you need to pay some price, but I think the price is very good for the many features it brings to you. And if you want powerful surveys, this is your app.

Great Option

주석: Overall, SurveyMonkey is a great option for businesses and individuals who need to create and distribute surveys. It's easy to use, affordable, and offers powerful analytics tools. However, if you need to create complex surveys or are concerned about data security, you may want to consider a more specialized survey tool.

장점:

User-friendly: SurveyMonkey is very easy to use, even for people with no experience in survey creation. The drag-and-drop interface makes it simple to add questions, customize the look and feel of the survey, and set up advanced features like branching and logic.Affordable: SurveyMonkey offers a variety of pricing plans to fit any budget. The free plan is a great option for small businesses or individuals who only need to create a few surveys. Paid plans offer additional features and functionality, such as unlimited surveys, advanced reporting, and data export.Powerful analytics: SurveyMonkey's analytics tools make it easy to understand your survey results. You can view charts and graphs, filter data, and export results to Microsoft Excel or CSV files.Integrations: SurveyMonkey integrates with a variety of other popular business apps, such as Salesforce, Google Analytics, and Microsoft Office. This makes it easy to collect data from your surveys and sync it with your other business systems.

단점:

Limited customization: SurveyMonkey's templates and themes provide a good starting point, but you may find that you need to customize the look and feel of your surveys to match your brand or corporate identity.Not ideal for complex surveys: SurveyMonkey is best suited for simple surveys with a few questions. If you need to create a complex survey with multiple branching questions, logic, or other advanced features, you may want to consider a more specialized survey tool.Data security: SurveyMonkey takes data security seriously, but there have been some security breaches in the past. If you're concerned about data security, you may want to consider using a more secure survey tool.

Excellent Customer Service and an excellent application platform!

주석: SurveyMonkey The reporting may be simple to use, read, study, or defloration to the extent desired. The response time might be excellent, and the survey parameters and progress bar are also useful. Very quick and simple to view insight.
Apply is even better than my concept of the ideal scholarship management program. I never expected we'd be able to get that much in such a small box, and that's just the "light" version. Students could complete their applications online, staff could check the status of each application, and the review committee was able to accomplish their grading jobs quickly. Everything is at one spot. It appeared like it was built for us because it was so rational and we were able to adjust to it so quickly. That's fantastic!

장점:

For our applicants, SurveyMonkey Apply makes the application process simple. Our internal team finds the review procedure to be painless. For numerous of our specialized programs spanning various sites, the payment integration is obvious. On accepted applications, we were also able to integrate with additional platforms. The Reports feature is fantastic. Customer service is excellent, with quick responses.

단점:

All vital information should auto-fill on the new application if an applicant has used the software in prior years for any of my programs. (Name, Organization, Address, Phone, Email, EIN, and so forth.) If I develop a program in the SANDBOX, instead of having to rebuild it, I should be able to transfer it to the live site after it's finished. There should be a way to bypass the need of having a confirmed email address.

You get what you pay for, or in this case what you don't.

주석: For a free service, it certainly gets the job done! The hardest part is condensing what you'd like to ask in only 10 questions. If you're looking for something that will let you dig a little deeper, you might need to try another service or pay for the premium version.

장점:

Plain and simple, Survey Monkey does what is says it will help you do; create a short survey that can easily be shared with others. Each question can be customized to gather the data you're looking for. You are able to easily select what type of question you would like (i.e., multiple choice, open ended) and then add on things like having the user explain why they chose that answer. A feature that I especially like is that you can select whether you would like the question to be mandatory or not. This way, you can make sure you're getting the most information from each user that views the survey. I also really like that Survey Monkey will e-mail notifications to let you know that people are taking your survey and then summarize the information so that you can keep track of how many people are providing you with information.

단점:

At the end of the day Survey Monkey is a business that wants to make money. While they offer a free service, they try at every turning point (or page click) to get your money. They suggest features to make your survey better and ultimately, most of it is click bate in order for you to look at their "premium" options. It is relatively annoying and does take up some time when you get to the end of building your survey only to realize they aren't going to let you use a well liked feature. So, you get what you pay for, if you're not paying, you're not getting anything spectacular.

Great for Basic Survey Needs and Easy Setup

주석: I have used Qualtrics and Survey Monkey both and I think depending on the needs, SurveyMonkey may be a better fit in many survey projects.

장점:

SurveyMonkey platform has been out there for a while and it is one of the most widely used online survey platform for majority of users. I have used it many times during project evaluation, class evaluations and also certain fun events at the company gathering. It has all the basic tools one needs for the survey such as setting up variety of questions (Logical: true/false or yes/nop, ratings: 1 to 10, satisfaction or interest: not at all to highly). One can get lot of options during the setup as well for determining what kind of response is appropriate. One question response could be not interested to highly interested while other could be very easy to very difficult. Once the setup is done collection of results is done by SurveyMonkey automatically and stored for analyzing. SurveyMonkey provides a lot of tools for performing analysis on the data whether it be through graphical methods or percentage methods or other statistical methods. I enjoy these varieties as different questions needs different analysis when presenting to the larger crowd. Visual information gets people more in tuned and its easy to pass on lot of information in a short period of time.

단점:

SurveyMonkey has some limitation on the design tools that are available during the setup process. I think it could use a revamp and make the surveys more attractive. Due to limitations it may not be a perfect fit for some of the highly complex surveys. There is some learning curve to make the best use of the online tool to get what you need. Most people want to use the free edition of the tool but then you loose access to major features which is not available unless one upgrades. Otherwise I do not see much negative side of this platform considering it can be used for free in majority of the cases.

Collect the unknown information with SurveyMonkey

주석: SurveyMonkey has better tools than many of its competitors. For example, compared to Google form, it has the option to restrict or allow surveys based on IP address; with this function, we have been able to direct investigations to certain countries or regions. Nowadays, data is crucial to make decisions and study trends, and SurveyMonkey has been a great help in our organization since we are constantly gathering customer data and analyzing all feedback as it helps us to improve and make the best decisions. A small or large business or organization that doesn’t listen to its customers and employees is doomed to failure, that is why platforms like SurveyMonkey are of great help in determining future decisions that may impact our organization.

장점:

In my organization, we continuously need feedback from our clients, and one of the best ways we have found to collect this data is to do surveys through SurveyMonkey, since it is an easy-to-use platform that collects data in a fast way, What I like about SurveyMonkey is that it makes it easy to do the surveys since it has predefined forms. I like that it is customizable, and you can insert images and change the color of the interface as we want. The user interface is easy to interact even for a newbie, SurveyMonkey is an excellent platform to research as it has an easy way to present all the data that is collected.

단점:

Although SurveyMonkey has its own themes and designs, I would like it to allow me to upload my own designs and themes. It is something that should be improved so that the surveys are more personalized, and the design is better adapted to the image of the organization since the moment the survey is opened, you already know it is from SurveyMonkey. This is not too bad, but it should allow a design to be better adapted that goes hand in hand with the image of the company.

SurveyMonkey -Know What They Are Thinking

주석: I have received invites for market research participation candidates, follow up questions related to a project or meeting and have ( once or twice ) tried to implement my own reverse surveys when I thought it was a smart way to compartmentalize an idea. I like that one group I answer to often I know is involved in the charity donation side for answers and responses. That always makes someone feel good. I have not signed up for my own paid account since that need is not there so I can't speak to the plans or groups grom the other end on a current status. Overall it is a platform I see several days a week and it has taken my info to better direct a client with the stats they are seeking from me. Pretty solid and straightforward.

장점:

I am on the receiving end of SurveyMonkey surveys often. I have also used the specific named company to aid me in a brief exploration of needs on my own. Generally I am filling out the answers and providing feedback or attempting to get into a group or activity. I enjoy market research activities and the larger companies use SurveyMonkey regularly when recruiting hopefuls and both companies I work under have used SM for following up on meetings, ideas and the such. I can say that as a recipient and minimal administrator SM is easy and smart.It puts answers in front of you and make your search more concise or your answers seamlessly fall into appropriate categories. A very solid plus.

단점:

I haven't had many, but technical glitches do happen from time to time. If it's a survey to get into a research panel or answer time sensitive materials this can be concerning since an interuptioin can kick you out of your place period and a lot of companies do not allow resubmissions for quality control reasons. That's the only hiccup I have encountered on the data entry end. This could have happened for many reasons.

SurveyMonkey enabled us to supercharge our market research without heavy monetary investment

장점:

We found it so easy to set up any type of survey based on what data we wanted. Competing services do no come close to the survey type options that SurveyMonkey offers for all manner of uses ranging from inter departmental data to customer research. We didn't even have to read through the documentation before using the services that SurveyMonkey offers, a towering testament to the intuitiveness inherent in the service. The templates are really helpful for a new term members who don't know how to craft a professional and complete survey. We mostly start with the provided templates and slightly modify them depending on our needs. Every team member gives the user experience an A+; there's little or nothing to complain about with the user experience

단점:

the very attractive advantage plan is quite expensive for small to medium businesses. It would be nicer if this package was slightly more affordable since it has very important features that the marketing department cant really do without. There isn't a live chat option that we could use. This means employees from differing time zones can't easily get helped

A superb application that allows you to create your own surveys

장점:

It is an ultimate cloud-based software which helps you to create your own surveys with the help of question format templates. Its basic version is free, so you can try it for free. It is very easy to create a survey with a variety of question types. It is very intuitive and user-friendly i.e. can be operated with a short learning curve. It has great reporting capabilities and in addition, it’s time complexity is also very low. The combination of data and results are also very good. It allows you to customize your questions. Its uploading and shareability are quite remarkable. It helps you to know whatever they want, through surveys which is also very helpful.

단점:

Let’s talk about some negative aspects of SurveyMonkey. Sometimes it hides some important information while doing surveys and other times snags are being caught that resulted in the improper implementation of surveys. It is also having the problem of creating duplicate entries. You cannot change font type, cannot export data in free version, doesn’t allow collaborations, limited survey responses, inability to include video or graphics into the survey, etc. are some of the other problems of this application. Although, its time complexity is good but does not work well with more complex surveys and complicated skip patterns. However, you must have to learn to know how to analyze the results on the more advanced level. And lastly, if you want to use it to the fullest, you must pay higher for it.

Surveys Anyone Can Set Up!

주석: SurveyMonkey is something I use every single day and my experience has been very positive. It has made data collection easy for my company. Another feature I find extremely useful is the ability to export your data to Excel. This allows for even more data manipulation and analytics.

장점:

SurveyMonkey is extremely easy to use. I have set up several different kinds of surveys. I like that everything is so user friendly. There are multiple options for setting up each question and SurveyMonkey does most of the power lifting for you. As the person writing the survey, it's your job to write the questions and then inputting it into SurveyMonkey is a breeze. Drop down menus and real time feedback allows you to see your survey's design as you build it. Your questions can range from simple multiple choice questions to likert scale questions to free response. The possibilities are endless!

단점:

In the free version of this you are limited in the number of responses you can collect. It only allows you to collect 100 which works for some but if you have larger data collection needs you will need to purchase more features from Survey Monkey.