기업의 더 효율적인 소프트웨어
선택을 위한 17년 지원 경험

SurveyMonkey Enterprise 사용 후기 및 리뷰

4.6 (146)

SurveyMonkey Enterprise 정보

연구 기반 데이터에 대한 수집, 공유 및 협업을 지원하는 기업용 모바일 및 클라우드 기반 시장 연구 솔루션입니다.

SurveyMonkey Enterprise 자세히 알아보기

장점:

This software help us to survey our customer for us and other companies that work with us. Customer support and service improvement are indispensable.

단점:

Can be difficult to navigate when trying to make complex answer options.

SurveyMonkey Enterprise 등급

평균 점수

사용 편의성
4.6
고객 서비스 소프트웨어
4.2
특징
4.4
비용 대비 가치
4.3

추천 가능성

8.3/10

SurveyMonkey Enterprise은(는) Capterra에서 146개의 사용자 리뷰를 기준으로 별 5개 중 평균 4.6점을 받았습니다.

SurveyMonkey Enterprise을(를) 사용해 본 적이 있나요?

귀하의 사용 경험을 다른 소프트웨어 구매자에게 알려주세요.

리뷰 필터(146)

Godwin
Godwin
케냐의 Statistical Analyst
검증된 LinkedIn 사용자
은행, 1,001~5,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Outstanding Feedback and Survey Management Tool.

5.0 작년

주석: I have had the best experince with the tool. We are able to handle any feedback with no challenge. With the tool we are able to enguage the clients and know where we are ailing. The benefit we have achieved with the tool is ability to retain high numbers of clients and scoring highly in CSAT.

장점:

My interaction with the tool has helped in collection of data and also collection of the customers feedbacks. The tool has features that helps us in managing both the positive and the negative feedback. The tool has an interesting dashboard that has well lableded functionality. Its easy to use and has a broad applicability in the business.

단점:

I feel that all the features that are needed to do meaningful task are included in the tool. Its a tool i would highly recommend to others.

Enrico
미국의 Customer Service Manager
정보 기술 및 서비스, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Bets Market Research Solution For Business

5.0 9개월 전

장점:

When it comes to managing and handling market research, SurveyMonkey Enterprise is the real deal as it has amazing features. It comes with SMS survey capabilities and also makes 360 Degree Feedback easy to handle.

단점:

SurveyMonkey Enterprise has always been super helpful and effective. Do dislikes.

Ashley
미국의 Coordinator
병원 및 의료, 10,000+ 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Quick and easy way to collect data!

3.0 5년 전

주석: Overall, very positive! Utilizing SurveyMoney for us has opened doors that we otherwise did not know existed & has streamlined the communication between our patients and decision-makers in the department for the future of our services.

장점:

Utilizing SurveyMonkey within our department has allowed us to gather information/data that we otherwise would not be aware of or take into consideration when making plans/decisions with the future of our department for our customers (patients). Given we are completely reliant on our customers still finding us beneficial - Implementing SurveyMonkey only made sense to collect this necessary data.

단점:

We received feedback from some users attempting to complete our survey that the view on certain devices (smartphones, tablets) & browsers (Internet Explorer) was difficult. This resulted in increased time to complete the survey/submit information & could potentially deter customers from completing the survey in the future.

Veronica
오스트레일리아의 Motion design and marketing student
디자인, 자영업
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Survey Monkey - A Suggested Survey Tool

5.0 3개월 전

주석: A great tool for those in the marketing industry for those needing informative user experience responses

장점:

Makes the survey experience easy for those who may need assistance in creating a informative survey as it suggests prompts

단점:

Access to more features without membership

Rishi
오스트레일리아의 Director
컴퓨터 네트워킹, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

An amazing tool for conducting surveys

5.0 5개월 전

주석: An amazing survey tool that packs a punch. Survey monkey is incredibly easy to use and has amazing custom templates that can be leveraged for any feedback or survey polls. Extremely satisfied with the overall experience!

장점:

An easy to use tool which is user intuitive and friendly. The templates are super simple to use and the reporting functionality is great.

단점:

Nothing really. Compared to other tools this one’s a breeze!

Nichole
미국의 Program Manager
비영리 조직 관리, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

SurveyMonkey Enterprise is a great tool!

4.0 3개월 전

주석: I love it and it's so user-friendly. I haven't gotten any bad feedback from the admin or staff.

장점:

Its SOO user-friendly not only for me to create Surveys but also to collect responses and get data in a clean matter. And is also easy for the users.

단점:

It would be helpful to have more than three people logged in at once since we do have different department heads, and we have to log out so others can use the program.

Kari
미국의 Practice Admin
병원 및 의료, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Quick and Simple to contact

5.0 2개월 전

주석: Simple to use, good interface and customizable to our needs

장점:

easy to use and keep anonymity for some interoffice topics

단점:

no cons- it's great and haven't had any hiccups since using

Geena
미국의 Patient Ambassador
병원 및 의료, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Highly Recommend

5.0 4주 전 신규

주석: I have enjoyed the ease survey monkey offers with development, distribution and collecting of data.

장점:

I have used survey monkey several times to determine employee evaluations, voting and template decision making. It has allowed ma and coworkers to voice our opinions.

단점:

To date I do not have any cons regarding the software.

Luis
멕시코의 CCO
원격 통신, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

The best in their class

4.0 지난달 신규

주석: It's really easy to set up the survey in just a couple of minutes. It's also less intrusive to the user compared to other products and has tools for integration into your own website.

장점:

The easy way to fill out and improve user experience.

단점:

Higher cost compared to other platforms, pricing plans start from 3 users instead of one.

Chris
캐나다의 Financial Services Representative
금융 서비스, 501~1,000 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Surveys for Monkeys

5.0 2개월 전

주석: I have received several requests to complete surveys and always find them simple and relevant

장점:

Simple survey format and always relevant to a topic

단점:

No dislikes for the program. I find it very relevant

Surbh
인도의 Associate manager
정보 기술 및 서비스, 10,000+ 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Survey Monkey - is it worth to pay for Surveys?

4.0 2년 전

주석: Its pretty good

장점:

Everything is good, specially it makes life easy to create complex surveys with extra branching/ calculations

단점:

Was good, only concern is if you need to create complex surveys then you can pay and use it for simple surveys the free service of Google docs, MS docs is better.

Shannon
Shannon
미국의 Homemaker
인터넷, 자영업
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

So Simple It Will Amaze You!

5.0 5년 전

주석: I've always had a wonderful experience using Survey Monkey! Very simple to use & understand! Definitely recommend this site to anyone needing to make a survey for data collection or to take surveys to make extra money with!

장점:

This site is one of the easiest survey sites online today! The layout of the questions are very easy to use & answer. It makes taking surveys so simple that it makes both the survey makers & survey takers amazed! It's both website based & has an app that can be downloaded to make extra money on! Highly recommended!

단점:

Sometimes not enough surveys to pick from!

Eric
미국의 Revenue Operations Manager
건강, 웰빙 및 피트니스, 501~1,000 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

SurveyMonkey almost Enterprise

4.0 3년 전

주석: Overall I was disappointed in the Enterprise features for a larger scaling organization, but impressed with the uptime and survey UIs that were customer-facing. It was very simple to create a new survey or poll and get it sent out to customers. We even used a 1-10 template to get baseline NPS from our customer base that was quite easy. If admin controls get up-leveled I would revisit this product.

장점:

I love the ease of setting up a new survey and seeing visual results in chart form.

단점:

There are not enough Enterprise features to call this Enterprise-ready. The most glaring thing missing is the ability to SEE and MANAGE surveys that are "out in the wild" as an admin. My team would constantly come to me asking if they could see the results of a survey a colleague had sent. I would have to send them to that individual because I couldn't even see IF it was sent. If that person was out of the office then we were out of luck until they returned. I was very frustrated by this.

Ferhat
튀르키예의 Project Manager
기계, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Enterprise level survey creation platform

5.0 2년 전

장점:

We are able to create any kind of survey inside our company thanks to the flexible tools of SurveyMonkey Enterprise.

단점:

It took a considerable time to integrate SurveyMonkey Enterprise to our existing infrastructure.

Rachel
미국의 Marketing Coordinator
시장 조사, 10,000+ 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

#1 for a reason

5.0 5년 전

주석: I started using this as a psychology student and have used this for everything from internal surveys of small teams to external surveys of thousand in the community. It is multifunctional and easy.

장점:

Ease of implementation. Question templates to give ideas, built in best practices that tell you if your survey is too long or otherwise unlikely to generate responses. Ability to create independent links to track where responses originate. I like that respondents think they are anonymous but you can actually track where they came from which protects integrity of information.

단점:

The free version doesn’t have great analytics. The paid version keeps most valuable data information in the hands of the administrator which was frustrating to me as a team member before I became in charge and administering surveys. Report format is a bit cumbersome, design could be more elegant, but it does the trick.

Isaiah
케냐의 Creative designer
금융 서비스, 201~500 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Nyangens survey monkey review

5.0 작년

주석: It has been smooth and also helped me gather lots of feedback that helped me to formulate new policies

장점:

It's an easy to use platform and also the way it helps organisations gather feedback helps industries to grow

단점:

It's a bit expensive compared to some of its competitors

검증된 리뷰어
검증된 LinkedIn 사용자
마케팅 및 광고, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

SurveyMonkey Review

4.0 4년 전

주석: SurveyMonkey is overall a great platform to use for businesses if you are looking for an easy quick way to collect data or feedback. The overall experience has been very positive, with just a few small flaws.

장점:

SurveyMonkey is great for when you need a quick and easy review or quick feedback that isn't super detailed. It is definitely user friendly with an easy to use interface. The options for survey questions are great and easy to understand/create. It is perfect for post-event feedback in the shopper marketing events world. Pricing is great and the collection of responses is easy to understand/view!

단점:

It would be great if there were additional design functionalities, for companies to be able to customize surveys. It also would be great if there was an easier way to export results and data for analytics.

검증된 리뷰어
검증된 LinkedIn 사용자
석유 및 에너지, 10,000+ 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

A great way to get feedback

4.0 작년

주석: SurveyMonkey Enterprise has made it easy for me to get feedback from our employees. I can create surveys and see the results quickly. I've used this feedback to improve the work environment and make employees happier.

장점:

The reporting in SurveyMonkey Enterprise is great. I can learn a lot from my surveys, and it's easy to understand the results.

단점:

The mobile version has room for improvement.

Joshua
미국의 VP
마케팅 및 광고, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

What you need

4.0 5년 전

주석: Overall a great experience and not sure another platform like it exists that can match all the features.

장점:

The whole platform is very intuitive and easy to use. It also prompts options you may not have thought of which is a great benefit when you're building something fast and want it to look great.

단점:

Overall not much to complain about here. It would be great to have a little more design flexibility like that of Typeform. But overall we like it.

Anusha
인도의 Business Process Lead
제약, 5,001~10,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Overall it is a good tool to run CSAT

4.0 작년

주석: Survey monkey is always a good tool no doubts. May be in the era of GenAI, a little improvements can really help.

장점:

the options that we get set the validation while creating the new question. Be it, an option button, multiple choice, rating scale etc

단점:

When we send a survey org wide, especially while running the internal satisfaction survey, it wont take the user name who is filling the survey by default unless the survey is sent exclusively to a set of people by entering their email IDs.

Michele
미국의 Operations Manager
교육 관리, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Survey Monkey

4.0 4년 전

주석: We had very good experiences, however the fees for service are too high.

장점:

The program has many features and we love the reporting aspects of the program.

단점:

The cost is very high. We have moved to a different program that is free because as a non profit, we can not afford the cost.

Efezino
Efezino
나이지리아의 Software Developer
검증된 LinkedIn 사용자
운송/트럭/철도, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Insightful

4.0 2년 전

장점:

Some potential pros of using SurveyMonkey Enterprise may include its advanced reporting and analytics features, its integrations with other business tools, and its dedicated customer support.

단점:

Some potential cons of using SurveyMonkey Enterprise may include its cost, as it is a subscription-based service, and its potential complexity for users who are new to survey software

Jessica
미국의 Practice Manager
병원 및 의료, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Survey Monkey Employee Features

4.0 작년

주석: We have been very pleased with the overall functions and ease of SurveyMonkey Enterprise. Set up and operations are clear and easy to use.

장점:

This is a great way to engage with our employees efficiently and our team loves how easy it is to navigate and use. On the operations side we like the options to customize or use templates depending on the project we working on.

단점:

We really don't have any complaints at this time.

Claudia
미국의 Campus Director
교육 관리, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Very user friendly and data gathered easy to read

5.0 3년 전

주석: For education management that feedback and data gathering is essential and this is a life saver.

장점:

I like all the different ways you can collect data with this software and still how user friendly it can be for people that are not used to managing these type of products. The data that it gathers can be managed and read easily as well.

단점:

I don’t think they are missing any major features, but I am sure they could improve some others. I genuinely enjoyed using it.

Paige
오스트레일리아의 Creative Director
마케팅 및 광고, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Great for feedback generation

5.0 3개월 전

주석: SurveyMonkey is great for getting feedback from employees and clients. I love the flexibility in building survey questions and that it allows you to receive feedback anonymously. This way we can look at implementing changes off the back of survey results.

장점:

SurveyMonkey is a great way to get anonymous feedback from employees and clients

단점:

Actually building the surveys can be a little tricky, but it’s not too hard to work out.