기업의 더 효율적인 소프트웨어
선택을 위한 17년 지원 경험

GoodAccess 사용 후기 및 리뷰

4.9 (97)

GoodAccess 정보

10분 이내에 클라우드 리소스, 서버 또는 기업 데이터베이스에 대한 팀의 원격 액세스를 보호할 수 있습니다. 요금은 매월 사용자당 $4입니다. 14일 동안 무료로 사용해 보세요!

GoodAccess 자세히 알아보기

장점:

Pretty easy to set up, lots of useful guides provided.

단점:

The symptom is that I cannot connect to internet at all after connecting to GoodAccess. I'm not sure what caused this issue exactly.

GoodAccess 등급

평균 점수

사용 편의성
4.9
고객 서비스 소프트웨어
4.8
특징
4.7
비용 대비 가치
4.7

추천 가능성

9.4/10

GoodAccess은(는) Capterra에서 97개의 사용자 리뷰를 기준으로 별 5개 중 평균 4.9점을 받았습니다.

GoodAccess을(를) 사용해 본 적이 있나요?

귀하의 사용 경험을 다른 소프트웨어 구매자에게 알려주세요.

리뷰 필터(97)

Marek
Marek
체코의 Programmer
검증된 LinkedIn 사용자
프로그램 개발, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Premium VPN service at $1.9/user – excellent!

5.0 4년 전

주석: Finally, an affordable & easy-to-use VPN for small businesses. The cost of $1.9/user in GoodAccess is much affordable than other solutions starting at $8/user. It’s also a user-friendly experience. 10/10.

장점:

Excellent! Fast & stable connection via desktop and mobile apps. Premium service without compromise just for $1.9/user. Great customer support. Can only recommend it!

단점:

Really not much. We’d also appreciate a Linux app. It’s suited best for 100 users – but if you contact the sales team, you can get a custom offer.

Samohyb 응답

4년 전

Hello Marek. Thank you very much for your kind review! We really appreciate your feedback. Best regards. GoodAccess team

Dejan
북마케도니아의 COO
정보 기술 및 서비스, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

GoodAccess is the product to go for IT companies requiring reliable partner for their DevOps

5.0 작년

주석: GoodAccess.com has proven to be a valuable asset in our network security toolkit. From the moment we implemented it, the platform's user-friendly interface and robust features stood out.The VPN service provided by GoodAccess.com is both reliable and efficient, ensuring that our connections remain secure without sacrificing speed. The flexibility to create multiple gateways has allowed us to tailor the service to our specific needs, providing a customized solution that fits our business model.Customer support has been another highlight of our experience with GoodAccess.com. Whenever we've encountered an issue or had a question, their team has been responsive and knowledgeable, providing solutions that keep our operations running smoothly.Overall, GoodAccess.com has been an excellent investment for our company. It's a solution that not only meets our security needs but also aligns with our commitment to efficiency and innovation.

장점:

GoodAccess has clearly outperformed our previous cloud VPN, demonstrating greater stability and speed. Where our office gateway fell short, GoodAccess has been there with effective solutions. The array of features they offer is impressive, with development progressing at a noticeable pace. Most notably, their support team is remarkably quick, helpful, and courteous, setting a new standard in customer service.

단점:

One area where GoodAccess.com could improve is in their documentation. While the platform is intuitive, more detailed guides and tutorials would enhance the onboarding process for new users.

Kim
미국의 Managing Director
제약, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

GoodAccess

5.0 작년

주석: The system provides access to other systems and is a consistent product.

장점:

GoodAccess is an easy to use application and generally consistent. Customer service has been very helpful.

단점:

Updates can be challenging at times but have been successful.

Michael
미국의 Owner
컴퓨터 소프트웨어, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

A great value VPN at a reasonable price

5.0 작년

주석: Overall I've been happy with GoodAccess. I've been with them since they were smaller and it's been nice to see them add in powerful features that help to simplify our infrastructure.

장점:

I like the simplicity of the UI in the dashboard. There are a lot of powerful options, but I'm not overwhelmed. It's intuitive to use. I like being able to manage port forwarding. I also like being able to configure systems within the dashboard that I can share with other members of our team.

단점:

I didn't like having to purchase a minimum number of seats to get the features we needed. We don't use all of the seats, so it feels like that could be a better experience for the customers.

Paul
캐나다의 President
자동차, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

VPN of choice for our Remote workers

5.0 작년

주석: Overall experience has been great, even though the company is not based in North America, anytime I had a question or concern and reached out I had a prompt response back from their customer support.

장점:

Great customer service, reliable and simple to use. Their system is much simpler to set up then the other companies I had tried and perfect for what our company needs are.

단점:

Wish they offered custom packages for fewer than 10 users needing access.

Lori
미국의 VP of Ops
항공사/항공, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Good Access

5.0 작년

주석: Excellent! Eve has been our go to, if she didn't know the answer, she would find someone that did. Very helpful!

장점:

Customer Service, hands down, the best, quick responses and very helpful. The auto start is also very helpful, when you log on in the morning, the program starts working!

단점:

When there is a product update, the program doesn't work, you have to log off and update, restart and then run the program. Having an email sent prior to the update so we can make sure all the employees know they have to update and restart for the program to work effectively.

Japheth Immanuel
일본의 Accounts Manager
병원 및 의료, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Very Good Service They Provide!

5.0 4년 전

주석: The experience is the best, this is the first VPN Static IP provider that I used and never regret using it.

장점:

I like the ease of using the software, Stability and Good Service it gives.

단점:

The Customer service is not 24/7 I guess. I need to wait 12 hours for a representative to respond when I had a little problem.

Samohyb 응답

3년 전

Hi Japheth, thank you very much for your great review! Thank you for your feedback regarding customer service accessibility. I've passed to our management.

Jean-Michel
캐나다의 CEO
컴퓨터 소프트웨어, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Totally satisfied customer

5.0 3년 전

주석: The product does exactly what I need it to - provides me and my team with a static IP vpn

장점:

It works exactly as expected and it is very easy to get team members to use it

단점:

I have not found any flaws and have absolutely nothing to complain about

Samohyb 응답

3년 전

Hello Jean-Michel, thank you for your great review!

Sam
미국의 Lead Data Engineer
온라인 미디어, 11~50 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Excellent Value

4.0 3년 전

주석: Hands-down, I would recommend GoodAccess to anyone needing a VPN for their business. The service and support is great, and the value is unparalleled.

장점:

GoodAccess VPN is an outstanding value and provides everything we need. The VPN is reliable and fast. User security is easy to maintain with SSO against our GSuite. Their customer support is fast and effective.

단점:

The documentation on SSO setup was slightly lacking detail. I see it is being expanded though. We ran into an issue with the GoodAccess app not working on Macs. However, it was resolved swiftly after we reported it, and has not returned.

stephen
영국의 IT Specialist
석유 및 에너지, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Very good to use and stable vpn

5.0 11개월 전

주석: Overall my experience ahs been good and we even renewed our subcription fo rhte second year 4 months ago. this vopn is helping us improve our security and also improves our conenction

장점:

Easy to configure. Agent is stable(connects when you want it to) and beautiful MS SSO intergration Access control MFA on login Internet connection is good when connected to the vpn

단점:

Support chat is only available week days 8 to 5 cet

Leonel
캐나다의 Administration Manager
정부 행정, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Effective solution with affordable price

5.0 4년 전

주석: GoodAccess costumer, tech and sales support is fantastic. They are very quick to reply and have made an extra effort to meet our demands.

장점:

The software is very intuitive and easy to use. It allowed us to access remotely our systems which require fixed IP. It is cost effective and fit very well to the size of our team.

단점:

We had some difficulty installing the software on older Windows 7 systems.

Samohyb 응답

4년 전

Hello Leonel, thank you very much for your review. We really appreciate the feedback and I promise that we address the Win7 issue.

James
영국의 Director
정보 서비스, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

So far I am very pleaseed with the service

5.0 3년 전

주석: I found the customer service excellent and they reply quickly. The product is exactly what I need and has not dropped off once (unlike the main other 3 I have tried).

장점:

It is simple to use with lots of features (also, in my experience the only reliable VPN I have found so far)

단점:

I did feeel the minimum amount of users was a little steep at 10, but that is a minor gripe.

Nick
오스트레일리아의 CTO
정보 기술 및 서비스, 501~1,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Very good VPN for remote teams and controlled access

5.0 작년

주석: We have been very happy with the reliability of the service, we added an extra team to this service once we evaluated the product using our first team. We find the connectivity and stability of connections stable, we have users across multiple countries and experience has been very good.

장점:

Teams can share the same public IP address, team administration is very straight forward using the portal with very good security controls that can be used. Teams can have multiple gateways which adds good redundancy.

단점:

Adding users to teams needs to be done in chunks, for smaller teams this makes it difficult as we end up with unused licences. It would be really good to add or remove 1 user at a time as our team sizes grow slowly.

Rebeca
미국의 Project Manager
마케팅 및 광고, 51~200 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Great for our team

5.0 작년

주석: Great. GoodAccess is so easy to start using it, had no complaints or feedback from our team. We switched from another service and are happy with the results.

장점:

The team setup, is easy to add a gateway and add our team into it.

단점:

No problems so far, our team has no negative comments towards it.

Samohyb 응답

작년

Dear Rebeca, we appreciate your kind words, thank you very much for your review!

Marcelo
아랍에미리트의 IT Manager
마케팅 및 광고, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Game-Changer

5.0 작년

주석: It had a very user-friendly interface and was very easy to use.

장점:

As far as functionality is concerned, it exceeds my expectations. Everything I need is here, from dedicated IP/server to security. My expectations were truly raised by Good Access.

단점:

It would be nice to have 24 hour chat support. It would be great if you could integrate that.

Samohyb 응답

작년

Dear Marcelo, thank you very much for your kind words and your valuable feedback, we appreciate it very much! We're working on getting to 24-hour chat support and hopefully, we'll have that soon! Eva, Customer Success Manager

Brandi
캐나다의 Managing Director
정보 기술 및 서비스, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

GoodAccess Keeps our Company Connected

5.0 작년

장점:

Along with a VPN we require a static IP to access our servers which host our applications. Security is obviously of utmost importance as is reliability and we get that with GoodAccess.

단점:

Nothing major whatsover. The few times I have needed support it has been provided extremely fast.

Sandro
이탈리아의 Senior
정보 기술 및 서비스, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

A good VPN service

5.0 작년

주석: We started working from home during the COVID period and with GoodAccess VPN we were able to work as if we were in the office.The main feature is that all users connected from different locations can have the same IP address and this facilitates the configuration of Firewalls for the different services we access.

장점:

The service is simple to use and configure.It's high-performance and I don't remember the system going down during the entire time of use

단점:

There are no features missing regarding VPN service

Petar
세르비아의 IT Manager
마케팅 및 광고, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Very good product

5.0 4년 전

주석: Our company operates worldwide and many clients limit their business to their country by blocking the application for the rest of the world, so we cannot access it either. GoodAccess allows us to solve these obstacles in a very simple way.

장점:

A very simple way to create an account. Very easy to use. Very stable and reliable product. It is complementary to all major operating systems. I would recommend GoodAccess VPN to everyone.

단점:

I think there should also be a GUI application for Linux users.

Samohyb 응답

3년 전

Hello Petar! Thank you on behalf of our GoodAccess team for your great review. I've passed your feedback to our app development team.

Daniel
멕시코의 IT Manager
아웃소싱/오프쇼어링, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Secure Gateway and VPN

5.0 2년 전

장점:

Good Access provides our customers with a secure connection to our server, it is easy to implement and manage

단점:

there is actually nothing I don't like about this VPN

Samohyb 응답

작년

Dear Daniel, thank you so much for taking the time to write us a review and for your positive review. :-) Eva, Customer Success Manager

Steven
영국의 Head of Technology
부동산, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Highly recommended

5.0 작년

장점:

I'm very happy with GoodAccess, it has proved to be a very reliable and stable VPN solution for our team. I particularly like the easy set up (for both users and administrators), the well designed intuitive team dashboard and client app, and excellent customer service and support.

단점:

I can't think of anything. We did have an edge case user access bug that was resolved quickly and is resolved long term with the addition of SCIM which they have recently added.

Mohammed
사우디아라비아의 IT-manager
전기/전자 제조, 201~500 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Static IP

5.0 2년 전

주석: Better Static ip provider - fast network

장점:

Iam using GoodAccess As static ip with my smtp servers in my company they helped me and they have clean ip in white list

단점:

maybe price for additional fuetures and multi users

Henry
미국의 CEO
정보 기술 및 서비스, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Amazing VPN Product - I use it everyday.

5.0 3년 전

장점:

It's really easy to set up and assign team members. The user interface makes it very easy to use. We use it as a VPN and restrict access to company resources.

단점:

There's really nothing not to like about it. It does everything I need at a great price.

Samohyb 응답

3년 전

Hello Henry, thank you very much for your review! It made us very happy.

🔥 Michael
🔥 Michael
미국의 CEO
검증된 LinkedIn 사용자
회계, 51~200 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Easy to use VPN for small business and remote workers

5.0 작년

장점:

I really like how easy it is to implement GoodAccess and invited employees to the platform.

단점:

I think more education about VPNs for the non-IT educated business owner and why this is great option for remote workers.

Liam
영국의 Web designer
인터넷, 자영업
소프트웨어 사용 목적: 무료 체험판
리뷰어 출처

Fixed IP with no fuss

5.0 3년 전

주석: Very good, friendly support with staff with excellent English.

장점:

I just need a fixed UK IP address so I can connect to my servers remotely with a 4G connection. It all works very easily in the background.

단점:

No issues at all. It works when you turn the computer on.

Adrian
Adrian
미국의 Senior Director
검증된 LinkedIn 사용자
컴퓨터 소프트웨어, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Perfect as static gateway for globally distributed team

5.0 2년 전

주석: Consistently excellent.

장점:

Price, ease of use, ease of setup, compatible with all operating systems.

단점:

Weird random avatar assignment when new users are activated.

Samohyb 응답

작년

Dear Adrian, thank you very much for taking the time to write us a review, it means a lot! We appreciate your kind words and we're very happy that you are happy with our solution! Eva, Customer Success Manager