Bigin by Zoho CRM 사용 후기 및 리뷰

Easy and Powerful

주석: It is an extremely satisfying experience.

장점:

Excellent features that are more than necessary for every SME. It has more than I imagined and I am now implementing new processes based on the capabilities. I am trying to master the automation in order to make it even more powerful and useful. The ease of use is just amazing!

단점:

Microsoft Office integration could be improved.

Resourceful tool for data management

주석: It makes data management very effective specially for organizations where the attrition is high

장점:

The user friendliness and easy dashboard

단점:

The filtration process can be better and more seamless.

I really want to love it.

주석: Overall, in spite of the problems, I really like Bigin and am very happy I found it. I'd recommend it for sure. But I'm looking forward to the bugs getting fixed so I can like it more.

장점:

There is so much I love about this app. It's pretty simple to use, has a lot of great features, probably everything I need, to be honest. After they work out the bugs, I think it will be pretty great.

단점:

There are bugs, as in some things don't even work, important things. I've reported enough to make me feel like we're beta testers. But though it reveals something about their dev team, I'm still hopeful they'll eventually get it right because they do try hard. It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really need to train them better. Sometimes I end up having to find answers myself and then train them. They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone.

Great for small businesses

장점:

Bigin is easy to use and pretty user-friendly while still providing a lot of the needs that most companies will be looking for in a CRM. It gives you the ability to set up multiple funnels so your team can handle the job no matter what department they're in or what product/service you sell.

단점:

Setting up the automations and workflow can be a little confusing at first when you're looking to create something a little different than their templates.

Bigin- Smarter Dharma

주석: For Smarter Dharma, Bigin CRM offers an easy-to-implement, affordable solution to manage sales pipelines, automate workflows, and communicate efficiently.

장점:

Bigin is designed for businesses that want an intuitive and easy-to-navigate CRM without unnecessary complexity. This is particularly useful for our company, as it needs a quick setup for sales pipeline management without spending weeks on onboarding.

단점:

Although great for basic needs, Bigin lacks advanced customization options found in larger CRM systems like Zoho CRM or Salesforce.

Any Business seeking clients should use ZoHo Bigin.

주석: ZoHo Bigin platform is easy to navigate, has comprehensive reports and many integrations with other platforms.

장점:

The platform has many templates and customization options.

단점:

I would like to be able to delete a template I am using and begin a new one completely without having the keep the previous template.

고려된 대안: monday.com

Bigin by Zoho CRM 전환 이유: The pricing is great and the features that are included are helpful.

Bigin starting out

주석: Slow art setting it up but hopefully it will work

장점:

Found it seems to do all I need at the moment and links with other modules easily

단점:

Short trial time if you not into IT systems can take a while to set up

Streamlined Efficiency with Outstanding Value

주석: My overall experience with Bigin by Zoho CRM has been highly positive. It offers a smooth, intuitive experience from the start, with an easy setup process that allowed my team to dive in quickly without much training. The interface is clean and user-friendly, making it simple to manage sales pipelines, track customer interactions, and automate routine tasks like follow-ups. Bigin has streamlined our workflow and improved team communication, which has been a major boost for our efficiency. Though it’s perfect for small to mid-sized teams, I do feel that as we grow, some additional features—like advanced reporting and the ability to upload documents—would make it even more beneficial. Despite this, Bigin has provided us with great value for the investment and has had a positive impact on how we handle our sales operations.

장점:

What I liked most about Bigin by Zoho CRM is how incredibly easy it is to set up and use. The visual sales pipeline makes tracking deals a breeze, and the automation features save a lot of time by handling follow-ups and communication updates. It’s also a cost-effective solution that offers great value for small to mid-sized teams. The simple, intuitive interface makes it easy for any team member to quickly adapt, streamlining our sales workflow and keeping everything organized.

단점:

What I liked least about Bigin is the limited document handling functionality. There's no option to upload or store documents such as quotes, contracts, or invoices directly in the CRM, which would have been a helpful feature. Additionally, for more advanced reporting or scalability, the platform might feel a bit constrained as your business grows. Some additional customization options in reporting would make it even more powerful.

Bigin your CRM experience

주석: POsitive experience. Bigin is a realy simple CRM solution I ever met

장점:

Simple and client-oriented CRM solution.

단점:

Why I didn't use it before? and maybe enough

Bigin Review

장점:

BigIn for Gmail has been a game-changer for managing my emails and sales pipeline efficiently! The seamless integration with Gmail makes it incredibly easy to track leads, manage contacts, and update deals directly from my inbox. It's intuitive, user-friendly, and has streamlined my workflow significantly. Highly recommend this extension for anyone looking to enhance their email and CRM management!

단점:

Not much, didn't face any trouble with it till now

Enhancing Business Efficiency with Bigin by Zoho CRM and Wix Integration

주석: Firstly, the user interface is incredibly intuitive. I was able to get started with minimal setup time and training. The pipeline management features are fantastic, allowing me to easily track the progress of my deals and stay organized. The customization options are also impressive, enabling me to tailor the CRM to fit my specific business needs perfectly.

장점:

I recently started using Bigin CRM, and I have to say, it has completely transformed the way I manage my customer relationships and sales processes. As a small business owner, finding a CRM that is both powerful and easy to use has been a challenge, but Bigin CRM has exceeded all my expectations.

단점:

integrations with other tools are generally seamless, there are a few third-party applications that I wish Bigin supported.

Excellent

주석: I've used nearly every CRM and this lightweight offering from ZOHO is excellent, highly recommended

장점:

I've used nearly every CRM and this lightweight offering from ZOHO is excellent, highly recommended

단점:

I would like contacts on a map for routing

고려된 대안: Pipedrive

Bigin by Zoho CRM 선택 이유: Ease of use

Bigin by Zoho CRM 전환 이유: It suited my use better than the rest and ease of use

Great CRM for a growing small business

주석: Enjoying it so far and looking forward to making it a key part of our business, and possibly expanding to Zoho products as we grow

장점:

I'd been using an older CRM for years and, as I'm transitioning to a new business model, we needed a modern CRM that would grow with us and not break the bank. I spent days researching and playing around with first a dozen CRMs, narrowed it down to three or four, and settled on Bigin. It had the cleanest UI and structure, a great feature set, and the opportunity to grow with Zoho as our business grows.

단점:

Sometimes I struggle to find the information I need or tools I need. I suspect I need time to get used to Bigin. The notes text field is inadequate. It needs to have at least bold, italics, bullets and numbering for me to be able to take quality, readable note

A basic , entry-level CRM

주석: We have had a great experience with Bigin, it was a great alternative while lowering our costs. It offers a great value for the money we pay for it.

장점:

While trying to lower our costs derived from the health crisis, we searched for CRM alternatives and ultimately we choose Bigin, due to their clean interface and the functionality they offer, as well as their low price (but great value overall)

단점:

Limited number of custom fields, no email templates and difficult to create email templates on my own.

Excellent Small Business CRM. Highly Recommended

주석: It is working great for my business. Sales funnel automation is going great.

장점:

Easy to use, easy to implement, great lead & contact management.

단점:

Would like to see reduced limitations on records. They are charging for each attribute, like, records, workflows, templates etc.

CRM that delivers a lot for a fair price

주석: Briefly my total experience was great. In 3 months I tested at least CRM's for my company, which is small and Bigin was the most assertive of all. It helped me a lot the days I used it, and I intend to continue using it.

장점:

What I liked the most were the automations. They critically optimize my time and help me control my funnels of different prospecting strands.

단점:

I think the only two issues I miss the most are more integrations to the CRM and the slightly more laborious way of exporting lists to the system. Nothing too complicated either, but it makes a slight difference.

Streamlined Sales Management - Bigin CRM Review

장점:

Bigin CRM by Zoho is a game-changer! The user-friendly interface, easy pipeline management, seamless integrations, and time-saving automation have revolutionized our sales processes. Highly recommended!

단점:

The level of customization options available in Bigin CRM could be improved to better align with their unique business needs.

If you "live" inside your sales pipeline, this CRM tool is for you

주석: For the most part, I have had a good experience with Bigin

장점:

The first time I came across Bigin, I wondered why a company would have two CRM tools (Zoho also has Zoho CRM)... but then I understood: Bigin focuses on the pipeline aspect of a CRM. The one thing that stroke me the most at first was the fact that Bigin was really a mobile-focused CRM. Pipelines, workflows (another name for automations in Bigin), and activity management are powerful, but I think that it is really in its mobile-first approach that Bigin shines. Its Signals are the perfect way to make sure you never forget to do something, and if you are an Apple user, you can even write or use a pencil on your iPad. Something I really enjoy is the ability to create widget to add to my smartphone homepage. This is great because I can easily get an overview of different things – e.g. tasks I need to carry out, upcoming appointments for the week – without having to be in front of my computer or without having to log into the Bigin mobile app. A simple swipe from my phone's home screen and I can see all of that.

단점:

Depending on what you would like a CRM tool to do for you, you may find that Bigin is lacking some things... For me, the main con is the fact that the premium plan has a limit of 50,000 contacts/record (though it is true that you can add more by paying)

A Solid Springboard for Small Business Email

주석: Zoho Begin is a fantastic starting point for small businesses and startups. It's easy to use, keeps your wallet happy, and has the essential tools to tame the email beast and nurture those leads. But, if you crave more advanced features, you might need to explore other options.

장점:

First things first, this thing is easy to use. No tech degree required, just point and click. Even my grandma (well, maybe not my grandma...) could probably figure it out. Plus, there's a free plan that's perfect for testing the waters before you dive in. The paid plans are budget-friendly too, which is a major win for a small business like us. And for the price, you get some cool features like automated emails (lifesaver!) and a system that helps you prioritize leads. Zoho Begin also plays nicely with other Zoho apps, which is a bonus if you're already part of the Zoho fam. Everything feels connected and streamlined. Not Quite Perfect

단점:

Now, don't get me wrong, it's not all sunshine and rainbows. Zoho Begin doesn't have all the bells and whistles of some other CRMs. If you're looking for fancy marketing automation or super detailed sales pipeline stuff, you might need to look elsewhere. Also, the integrations with other Zoho apps can be a bit tricky to set up. It wasn't exactly a walk in the park for our not-so-tech-savvy team.

Dellnurse's Review of Bigin by Zoho

주석: At Dellnurse, we are working on some operational upgrades that we are very excited about! We are especially proud of team dedication and commitment in getting this new phase off the ground in time and on budget. Just as our clients projects are our passion, so too are our own company's internal projects. We are especially excited working with Futureline Global as our preferred managed services provider. From innovative business strategy, technology integration and admin support services, they have been consistently providing value beyond expected. We are definitely enjoying their implementation of simple but effective business tools such as Bigin by Zoho CRM, which we now use for our customer relationship management. Bigin is a simple but very effective solution for managing customer data. It is user-friendly and has seamless functionality. Managing our sales pipeline is a breeze and the app allows us to stay on top of leads, update information and track interactions on the fly, ensuring no opportunity is missed. With the moves being made, the excitement is buzzing. We are even more excited in serving you because at Dellnurse Services Limited, your projects are our passion!

장점:

Bigin by Zoho CRM has been a game-changer for our organization, helping us manage customer relationships, track sales pipelines, and automate follow-ups seamlessly. The platform addresses the challenge of organizing our sales activities, ensuring no lead is overlooked, and allowing us to customize features to fit our specific needs.

단점:

We are aware of Bigin's role in the market and its not the full fledged CRM solution but we wished the email function was part of the Free version, at least the basic function of sending mails.

Why I moved over to Zoho/Bigin?

주석: After reviewing the comments by users of Zoho/Bigin I have spent the last 15 odd days setting up, testing and assessing the ease of use of this fully integrated CRM platform. The admin side of my business needs to be intuitive so I can focus on providing my personal counselling and professional coaching services.I am pleased with the integration of key platforms, primary features and functions. I have used various aspects of this platform and the level of support provided by their staff has allowed me to broaden my marketing while providing additional resources for the community I serve. This is a welcoming platform considering the multitude of options out there.

장점:

The level of support and ease of integration with my social media and applications

단점:

The integration with my website and Google Workspace was painless. There are some issues like DRAFT mode on smart devices for email sending would be beneficial.

Great CRM and lead management tool for small teams

장점:

Its price: meant for small businesses. Its ease of use. Automation features. Possibility to set up various pipelines, not only for sales but also for other operations (support, admin etc).

단점:

No synchronization with LinkedIn. It's a shame as data enrichment and updates are critical in a CRM.

Bigin CRM Rocks!

주석: Love it, my husband also uses this as the simpilicity is great and the options for doing everything is there. Great product for the tech guy and the not so tech guy.

장점:

We love the CRm for functionality and the fact that I can upload files to each contact and project within the CRM.

단점:

I haven't been able to figure out the tasks part but I am having a rep call me again to go through this, they are very good in the service end and helping you as the customer

They need to remove the ajax query function from the search bar and the search article bar

주석: great

장점:

pretty much all you need on a crm.

단점:

Having ajax in a tool like that does give an excellent impression at first glance, not having to pop-up to a different window each time you do a search the sad part is this search bar function fails more than often to the extent I have to delete and start over or even as bad as refreshing the screen. I never put reviews but i will appreciate the team looking into this or at least having a button to switch from ajax to normal opening another window to load data.

Bigin CRM experience

장점:

Amazing Experience, I recently started using Bigin, and I have to say, it has completely transformed the way I manage my business pipeline! The simplicity and user-friendly interface make it super easy to keep track of leads, contacts, and deals. What I love most is how everything is streamlined, allowing me to focus on what really matters—growing my business. 💼

단점:

nothing much apart from the fact that it cannot be integrates to LinkedIn to send response messages.