기업의 더 효율적인 소프트웨어
선택을 위한 17년 지원 경험

SEON. Fraud Fighters 사용 후기 및 리뷰

4.9 (56)

SEON. Fraud Fighters 정보

SEON의 사기 방지 도구를 통해 마찰 없이 사용자를 온보딩합니다. 50개 이상의 소셜 및 디지털 플랫폼에서 실시간 사용자 데이터를 활용합니다.

SEON. Fraud Fighters 자세히 알아보기

장점:

A really complex system with so many different helpful features that makes the investigation side of our job so much more thorough.

단점:

IP geolocation could be improved to minimize the risk of mistake.

SEON. Fraud Fighters 등급

평균 점수

사용 편의성
4.8
고객 서비스 소프트웨어
4.8
특징
4.9
비용 대비 가치
4.8

추천 가능성

9.5/10

SEON. Fraud Fighters은(는) Capterra에서 56개의 사용자 리뷰를 기준으로 별 5개 중 평균 4.9점을 받았습니다.

SEON. Fraud Fighters을(를) 사용해 본 적이 있나요?

귀하의 사용 경험을 다른 소프트웨어 구매자에게 알려주세요.

리뷰 필터(56)

Juan Pablo
Juan Pablo
콜롬비아의 Fraud ops leader
검증된 LinkedIn 사용자
금융 서비스, 201~500 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Good experience

5.0 2년 전

주석: Good experience, it has allowed us to be more objective in identity validation and fraud identification.

장점:

It is an easy-to-use tool that allows us to validate data that we are not sure of.

단점:

I would like to have more certainty about the data you show.

Nick
미국의 Business Development
금융 서비스, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Great product with a great team

5.0 3년 전

주석: It's a great product and team. All of our questions were answered and the team is extremely responsive.

장점:

The data is predictive and the implementation was seamless.

단점:

Honestly, no downsides, we're experiencing an immediate ROI.

SEON. Fraud Fighters 응답

3년 전

Hey Nick, Thank you for your review! We're glad to hear that we can help your business fight fraud more efficiently! Really appreciate this awesome review! Happy Fraud Fighting!

Ruben
스페인의 Merchant Risk Manager
금융 서비스, 51~200 직원
소프트웨어 사용 목적: 무료 체험판
리뷰어 출처

SEON review

4.0 4년 전

주석: Great tool for average price range

장점:

Nice and friendly design and features, nice UI.

단점:

The software is lacking of layout customization.

SEON. Fraud Fighters 응답

4년 전

Thank you for your review, Ruben. It's great to hear that you like our UI. Thank you for your feedback regarding the dashboard. Our developer team works hard to improve the interface and make our product the best tool for fighting fraud.

Bálint
Bálint
헝가리의 Fraud Analyst
검증된 LinkedIn 사용자
항공 및 항공 우주, 10,000+ 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

great tool to check suspicious payments

5.0 4년 전

주석: Working for an airline where we check suspicious bookings made with invalid email addresses most of the time. Seon is a perfect tool to monitor these.

장점:

I'm working in the airline industry as a Fraud analyst. For my job, i use Seon multiple time a day. Mostly I use the Manual Page for email look ups. With this feature I can receive a lot of information related a user's email address and registrations. We always got some new useful stuff we can be better at analysis. Email check is usually the first step I made when checking a suspicious payment and in most situations seon give me the answer. Beside email checking i would also recommend the IP and Tel number checks.

단점:

Back then we had more time before the site logs out automatically so we need to login almost every time i need to use again. But this is something i can understand due to security reasons.

SEON. Fraud Fighters 응답

4년 전

Thanks for your review, Balint! Glad to hear that the email check function fits into your workflow perfectly. Thanks for the feedback about the login time as well.

Bence
Bence
헝가리의 Founder
검증된 LinkedIn 사용자
엔터테인먼트, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Without SEON we would suffer from high amount of chargebacks

5.0 5년 전

주석: With the Fraud API we are able to verify customer's digital identity without causing friction with ID verification or any other hard KYC tools. We were able to significantly reduce manual review times and chargebacks are no more a headache for us.

장점:

As a marketplace for e-tickets we are one of the favourite targets for fraudsters. In the festival season of 2017 we suffered from massive chargeback rates, we quickly consulted SEON and were able to integrate their solution in less than 40 minutes, this decision basically saved our company and reduced chargebacks at Tickething to an insignificant amount. The SEON team helped us configure really accurate rules to stop abusers.

단점:

The overall experience is great, the usage of the platform is quite customisable and they provide lot of data back via the API. We can't wait to explore new features!

Peter
Peter
헝가리의 Fraud Analyst
검증된 LinkedIn 사용자
항공사/항공, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

It’s the Small Things That Matter

5.0 4년 전

주석: I use it for day to day fraud chasing activities. The main benefit of Seon is that I have more information which is the basis of a decision and I can gather these information faster. My overall experience is excellent, highly recommend it.

장점:

For me the most useful tool is the manual email check function where you can validate the account which was used to make a particular transaction. The system gives a score for the email, shows the registered online profiles and even gives information about the possible data breaches. It is very useful and makes my every day work much easier.

단점:

There is not a single thing, the whole site is really good, stable, user friendly and in case of system malfunction I can always contact their support staff who are really helpful and solve every problem in an instant.

SEON. Fraud Fighters 응답

4년 전

Thanks for your answer, Peter. It's great to hear that you're satisfied with our product so much. We are super proud of our support staff, the true heroes. But you too, for choosing us.

Federico
Federico
이탈리아의 Head of Sportsbook
검증된 LinkedIn 사용자
도박 및 카지노, 201~500 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Fantastic Anti Fraud Tool

5.0 4년 전

장점:

SEON is a must in fraud prevention for all the digital business that requires high standard of security. Working in gambling industry SEON is the perfect tool to protect the business from bonus hunters, cards fraudsters, multiple identity ecc.

단점:

Really nothing. It’s easy to use even if some training needed to keep the best from all the available functionalities

SEON. Fraud Fighters 응답

4년 전

Thanks for the 5-star review, Federico! It's great to fight fraud together. Let's keep the bonus hunters and cards fraudsters out.

검증된 리뷰어
검증된 LinkedIn 사용자
도박 및 카지노, 201~500 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Easy and effective

5.0 4년 전

주석: we had many bonus hunters, with SEON we reduced the bonus exploitation

장점:

We have been using SEON for many years, it was easy to setup and easier to use. We reduced fraud and bonus abuse within the first few hours. Tech and operational support are fast and always helpful

단점:

actually nothing, it is a good service that pays for itself

SEON. Fraud Fighters 응답

4년 전

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us We're proud to fight bonus exploitation together with you.

검증된 리뷰어
검증된 LinkedIn 사용자
금융 서비스, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Recommend SEON

5.0 4년 전

주석: Very good onboarding help, good API.

장점:

Very good API, quite accurate fraud detection

단점:

Pricing could be improved downside and make more accessible.

SEON. Fraud Fighters 응답

4년 전

Thank you for your review! We're happy you like our API solution!

Aleksandar
Aleksandar
세르비아의 Customer Success Team Lead
검증된 LinkedIn 사용자
정보 서비스, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Easy to use and effective fraud prevention software.

5.0 5년 전

장점:

Easy to set up, UI is very friendly and is easy to use. It has a very strong automatic fraud filtering and does most of the job by itself.

단점:

Customer service was sometimes unavailable when needed.

Vladimir
러시아의 Head of Risk-Tech
금융 서비스, 501~1,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

SEON is a great platform for Fintech lenders

5.0 4년 전

주석: 1. Seon provides a lot of raw data that may be used for creation your internal fingerprinting algorithm. Based on that data we improve our internal engine that helped us to prevent from on-boarding customers with same device but different application data (fraudsters), also this info were used at our internal graph algorithm for establishing connections between applicants and detect a fraudsters groups
2. For customers with thin credit we have found a lot of useful variables that improved the predictive power of our scoring models, especially variables, devoted to social networks. Customers with thin or even zero credit report is quite common case, especially for PDL segment at South-East Asia region due to lack of public resources such as credit bureau.

장점:

We have been working with SEON more than 2 years and their technology help us a lot both in terms of fraud prevention and enriching data for customers with thin credit report. Each API is well documented, transparent and easy to go from integration perspective. Personal account provides a lot of opportunities beginning from overview of current situation with fraud cases ending with sensitive adjustment of their cloud solution - brilliant. SEON is the one of the few companies that completely opened to their customers' suggestions. Our idea was turned into production feature within a couple of months, and such synergistic in action helped us to score customers more accurate and achieve greater results at our business model.

단점:

Sometimes when we faced with problems on our IT side monthly reconciliation part was rather routinely: finding and comparing requests that hadn't been reported at our IT environment but was at SEON's took some time, probably that process may be refactored to ease that pain for customers.

SEON. Fraud Fighters 응답

4년 전

Thanks for your review, Vladimir! We're grateful to work with you and happy that you're satisfied with our product. Keep on giving suggestions for us. We take your needs seriously.

Vlad
아일랜드의 Casino & Marketing Manager
도박 및 카지노, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

An Indispensable Fraud Tool that Will Make Your Life Easier!

5.0 2년 전

주석: When I first heard about our plans of integrating SEON, my expectations were rather low and I was somewhat doubting that it will be of any substantial help. However, after only one or two weeks of daily use, it became quite clear to everybody involved in Risk ops that going back to a life without it wasn't going to be an option. Almost two years passed since that time, and during all this time, not a day went by without needing & using SEON,

장점:

Pretty much everything, from the visually appealing and user-friendly platform to the huge volume of useful features, from its surprisingly high accuracy and efficiency to the lovely team behind it... bottom line, it's a must-have tool for any risk department that wants to up its fraud prevention game.

단점:

Very few sections/areas that are too general for the iGaming vertical, 1 or 2 max, but then there are other sections with which you can cross-reference in order to narrow the search down to the info that interests us.

Sarah
영국의 Fraud & Risk Executive
도박 및 카지노, 201~500 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Very Thorough Investigating

5.0 4년 전

장점:

A really complex system with so many different helpful features that makes the investigation side of our job so much more thorough. Being able to see so many different links between accounts and being able to search the system using lots of different features such as IP address etc and being able to block via email address etc is incredibly helpful and makes our job ten times easier.

단점:

It is a lot more complex than the previous system we used (Iovation) so took longer to wrap my head around the system. Not necessarily a con, it just takes more time to get used to.

SEON. Fraud Fighters 응답

4년 전

Thanks for your review, Sarah. "makes our job ten times easier." - feels so good to read this. Sure, the switch between systems can be a little challenging for the first couple of weeks, so we truly encourage you to contact us if you need any assistance. We're happy to help!

Sándor
헝가리의 CEO
금융 서비스, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Helpful team you can rely on

5.0 4년 전

장점:

As the first customer of SEON we are growing together with them. They have been improving their platform and add new features constantly. The UI look great and it is user friendly. The rule engine is very flexible and so far we managed to create rules for any problem.

단점:

The UI is slow sometimes, but the support team helps if we are stuck.

SEON. Fraud Fighters 응답

4년 전

Thank you for your review, Sandor. We are more than fortunate to have Barion as our first customer. We have come a long way together and can celebrate every step of our journey. Thank you for believing in us.

Georgiy
몬테네그로의 Risk Team Leader
금융 서비스, 501~1,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Best fraud prevention tool

5.0 4년 전

장점:

The very best thing is that SEON is super flexible tool which allows to create/modify different rules online using multiple parameters. Back office is running as smooth as a Swiss watch. Additionally I would love to highlight Support Team that provides an excellent service.

단점:

would like to have an online roadmap with the requested features with the possibility to modify and add comment in there

SEON. Fraud Fighters 응답

4년 전

Thanks for your review Georgiy. Thank you for your feedback, we're going to consider the online roadmap.

Carles
스페인의 Software Engineer
금융 서비스, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Easy to integrate and a lot of information to help with fraud detection

5.0 4년 전

장점:

The integration with SEON was very easy. The information that we receive from them is very useful to detect fraud. The communication with them is very friendly and they answer any doubts in short time.

단점:

Some fields on the documentation where not very well explained and we had to ask them.

SEON. Fraud Fighters 응답

4년 전

Thank you for your review, Carles. There is documentation in progress that will explain most of the functions of our product. Utill then, please feel free to contact us whenever you need assistance. We are happy to help you out :)

Vaughan
몰타의 Risk & Payments Manager
도박 및 카지노, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Fraud detection and prevention at it's best

5.0 4년 전

주석: Seon has helped us reduce multi-accounting, bonus abuse, affiliate fraud, self-exclusion fraud and much more. The amount of time saved not having to go through manual checks on accounts and the amount of information it provides so you get a complete overview. If you want a fraud prevention and Fraud detection tool which is easy to use, fantastic support and is great value for money, then look no further.

장점:

How easy it is to use and the support from the team

단점:

Nothing! The whole process was smooth. Integration was fast and simple and support is always active

SEON. Fraud Fighters 응답

4년 전

Thank you for your review, Vaughan! So good to read your super positive review! We're really happy that we can be a part of your success story!

Anita
헝가리의 Fraud analyst
항공사/항공, 10,000+ 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Great tool in fraud detection

5.0 4년 전

장점:

- user friendly interface - superb customer support 24/7, fast response and resolutions - broad variety of functionalities - regular updates and developements

단점:

- some minor unreliable results in manual email search, probably been corrected since

SEON. Fraud Fighters 응답

4년 전

Thanks for your review, Anita. Glad you like our product and customer support. Please, do not hesitate to contact us for assistance in case of email search issues. We're happy to help.

Rita
나이지리아의 Credit collection/Data confirmation Officer
금융 서비스, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Credit Collections/ Data confirmation Officer

5.0 2년 전

주석: Seon has been greatly help useful for my daily KPI and it has help in the filtering of users that are fraudulent and thereby reducing the financial risk.

장점:

The feature that shows location.The email of the User showing if or not it is functionalThe Custom fields which shows all the vital information of the User.The transaction information of the User

단점:

seon is too slow and it takes time to load and sometime it do not display data untill much reload of ones gadgets.

검증된 리뷰어
검증된 LinkedIn 사용자
도박 및 카지노, 201~500 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Best Anti-Fraud tool ever

5.0 4년 전

장점:

Seon is very user friendly and useful for the purpose.

단점:

IP geolocation could be improved to minimize the risk of mistake

SEON. Fraud Fighters 응답

4년 전

Thank you for your review! We appreciate the kind words and glad that you like our product! Our team works hard to provide the best experience possible, we will look for IP geolocation inaccuracies. Thank you for your feedback.

Giuseppe
몰타의 Senior Chargeback Analyst
도박 및 카지노, 501~1,000 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Awesome Fraud Fighting Tool and amazing support

5.0 4년 전

주석: I'd describe SEON as professional, efficient, helpful and friendly

장점:

A 360-degree check on customers, very useful tool to monitor traffic in the high-risk industries. Also providing the chance to build precise rules that fit the business. The assistance is always quick, efficient and friendly

단점:

To build a personalised rule can be challenging, however, the assistance is usually just a message away, always ready to help.

SEON. Fraud Fighters 응답

4년 전

Giuseppe, thanks for your review! Love to hear that you like our solution and that it's a great fit for your needs. Please let us know if you need further assistance with the custom rules, we're happy to help.

Ricardo
브라질의 CEO
엔터테인먼트, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Friendly Plataform

5.0 4년 전

주석: We like the platform and the team that is always friendly with us

장점:

We like the practicality and efficiency of the platform

단점:

We have nothing to complain about the platform

SEON. Fraud Fighters 응답

4년 전

Thank you for your review, Ricardo. We're glad you find our product practical. Let's keep on fighting fraud together.

검증된 리뷰어
검증된 LinkedIn 사용자
은행, 11~50 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

One of our most useful tools fighting fraud

5.0 4년 전

주석: It's been working really well. Using it in all our credit transactions! We feel protected with SEON

장점:

Easy manual integration and of use, outstanding performance in fraud prediction

단점:

The cost it's a little high, specially for API acccess for a small start-up.

SEON. Fraud Fighters 응답

4년 전

Thank you for your review! Glad to hear that the integrated system works really well in your company. Let us if we can be of any help in the future.

Tiago
포르투갈의 Sysadmin & Deliverability
마케팅 및 광고, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Fantastic Fraud prevention tool for online payments

4.0 4년 전

장점:

Ease of use and ease of implementation of it's Fraud API and it's user fingerprinting features.

단점:

Automatically created Machine learning rules need to have a better way of filtering as many are not useful.

SEON. Fraud Fighters 응답

4년 전

Thanks for your review, Tiago. Great to hear you highlighting the fingerprinting features, we've been working hard to improve it day-by-day. Thank you for your feedback on the rules as well!

Jeff
오스트레일리아의 Payments and Abuse Associate
도박 및 카지노, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Fantastic solution

5.0 4년 전

주석: Absolutely love this. The information available and the level of control make my life a million times easier. I wouldn't be half as effective in my role without it.

장점:

Anyone can log in and get started busting fraudsters with this software. It scales with your experience. The more time you spend with it, the more powerful it gets.

단점:

It's not immediately intuitive, but once you get the hang of it you're good to go.

SEON. Fraud Fighters 응답

4년 전

Thank you so much for your review, Jeff! Let's keep on Fighting Fraud together!