기업의 더 효율적인 소프트웨어
선택을 위한 17년 지원 경험

Acobot 사용 후기 및 리뷰

4.9 (31)

Acobot 정보

Acobot은 웹 사이트 또는 온라인 상점을 위한 스마트한 AI 챗봇을 만들어줍니다. 기존 트래픽으로부터 더 많은 리드 또는 매출을 전환할 수 있습니다.

Acobot 자세히 알아보기

장점:

Within the first day I saw it helping my customers, closing sales, and capturing email addresses. BY the end of the first month, I saw a 30% increase in revenue.

단점:

There wasnt much flexibility to choose the Icon representing the bot.

Acobot 등급

평균 점수

사용 편의성
4.9
고객 서비스 소프트웨어
4.9
특징
4.8
비용 대비 가치
4.8

추천 가능성

9.7/10

Acobot은(는) Capterra에서 31개의 사용자 리뷰를 기준으로 별 5개 중 평균 4.9점을 받았습니다.

Acobot을(를) 사용해 본 적이 있나요?

귀하의 사용 경험을 다른 소프트웨어 구매자에게 알려주세요.

리뷰 필터(31)

Terry
Terry
영국의 Organiser
검증된 LinkedIn 사용자
부동산, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Outstanding system with brilliant customer service

5.0 6년 전

주석: Our enquiries are now responded to in real time at any time.
As we changed our system or our website Acobot changed with us.
We seemed to help new users better than previously.

장점:

The ease of installation and the continuous help and assistance from the support staff, they went far beyond the norm and never had any qualms integrating our numerous requests.

단점:

The option to add additional languges, however, I understand these are already under development.

Lon
미국의 CEO
마케팅 및 광고, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

The Acobot WordPress Sales Chatbot

5.0 5년 전

주석: GREAT! My experience was So amazing, I actually wrote a book about my experience with Acobot called "A.I. Chatbot, Unexpected Positive Consequences" which hit #1 on Amazon in three categories for more than a week! Thank you Acobot!

장점:

I was predisposed to not liking chatbots and found them annoying. I thought I would set up Acobot on my ecommerce web site www.PaperModelsOnLine.com. It was VERY easy to set up and only took minutes. Within the first day I saw it helping my customers, closing sales, and capturing email addresses. BY the end of the first month, I saw a 30% increase in revenue! I then saw that same 30% increase every month since I installed Acobot!

단점:

I honestly don't have any dislikes. At first, the web site was difficult to navigate, but since then, they have improved it!

Parna
인도의 Intern
소비자 가전, 11~50 직원
소프트웨어 사용 목적: 무료 체험판
리뷰어 출처

Acobot Review

4.0 5년 전

주석: It was good and helpful.

장점:

Acobot is a really good software to try in your website. It helps the visitors of your site get directed towards what they are seeking hence it gives them a good experience. It's easy to use and the features are also good.

단점:

I did not find many cons however with more R&D may be the product could be made more interesting.

Acobot 응답

5년 전

Thank you for the suggestions. We'll work hard to make Acobot not only valuable but also interesting!

Oren
이스라엘의 Vp
디자인, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

You can use it in every way

5.0 4년 전

주석: In conclusion I really like working with the software and would recommend to anyone who cares if graphics or forms to use it

장점:

I like to use Acrobat mainly for graphic works to send customers proofreading for products . they can see the product and sign the work certificate easily and efficiently. If there are text corrections or a change in the image, it is not a problem to do the correction in acrobat, which saves time by switching to another software.

단점:

Basically there are no things I do not like about the software. There are a variety of options that can be made in the software. The only thing that bothers me is that it is not possible for the software to automatically select according to the region the color profiles that correspond to the same geographical area, including the millimeter or inch dimensions.

Cecelia
버뮤다의 Managing Director
마케팅 및 광고, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Excellent Chatbot/Virtual Assistant

5.0 4년 전

주석: Acobot have been amazing. Their customer support is excellent. The product is incredibly built and the console easy to use. We won't look anywhere else because this product is the best on the market for both sales leads and customer support on websites and for eCommerce. Genius work by the founders!!

장점:

Easy to use, excellent product, easy to integrate into websites or use with Shopify. We have tried quite a few and this is our preferred software. It is brilliant. My clients love it and we use it, gaining a lot of leads and new business.

단점:

Customer service was excellent when we found a few things we needed to understand with the AI scripts. Overall nothing that was a disadvantage.

Alex
미국의 VP Business Development
검증된 LinkedIn 사용자
리서치, 11~50 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Great Tool

5.0 6년 전

주석: Overall we have 24 sales individuals that drive sales to our company. We are extremely happy to have found this tool. Our customers are asking us the name of the tool because they would like to implement the same system.

장점:

We like how we as a company can add the responses from the questions our clients could ask. Also the AI engine learns from the website content and that save us a lot of time. It will immediately engage customers and ask for specific information that otherwise they will not give us. Specially if the request are after hours.

단점:

Would love to have control of when the voice gets activated.

Acobot 응답

6년 전

Thank you for the comments and suggestions. We're sure to improve the voice feature and give customers more control on when and where to trigger the voice. Will keep you posted when we have made any progress with the feature. Thank you again!

Lon
Lon
미국의 Ambassador (First Ever)
검증된 LinkedIn 사용자
마케팅 및 광고, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Acobot Makes You Money

5.0 6년 전

주석: Many customers and prospects came to my site before Acobot and left frustrated because they couldn't find something. I had no idea! Now, they either get the information they are looking for or I get their email address so I can help them and convert them into new customers. Acobot is worth every cent. It pays for itself everyday!

장점:

It was very easy to install. The chatbot actually indexes your entire site to provide custom responses and links to pages and files. You can easily customize the chatbot icon. You get a complete transcript of every chatbot conversation. The chatbot continually asked for email so you can capture the lead. Acobot turns frustrated prospects into happy customers!

단점:

The main web dashboard needs some work, but you only use it when setting up.

Lucy
Lucy
벨기에의 Web Developer
검증된 LinkedIn 사용자
정보 기술 및 서비스, 자영업
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

An amazing bot

5.0 6년 전

장점:

Easy to use. The chatbot automatically answers user questions based on the website. You even don’t need to teach it. Smarter than any other bots I ever tried. It brings more enquiries and lower bounce rates. I strongly recommend Acobot for every business who wants to grow online.

단점:

Acobot would be perfect if it supports languages other than English.

Padyala
Padyala
인도의 Vice President
검증된 LinkedIn 사용자
정보 서비스, 11~50 직원
소프트웨어 사용 목적: 무료 체험판
리뷰어 출처

My Aco Bot experiance

5.0 5년 전

주석: It is ok but has a got a long way to go and needs to improve quite a bit.

장점:

It does some fundamental job of greting a person and introducing itself

단점:

It can easily do a lot of other things which can be built but I find it absent It can talk about the company or Website It can be fed about the latest news so that people won;t fel it is just a bot out there It needs to know a lot of basic information which is missing right now

Acobot 응답

5년 전

Thank you for the comments and suggestions! Acobot is a goal oriented chatbot, designed for sales boosting or lead generation. For the most use case, the news might not be proper. Still we recognize news and other services might be helpful to some websites like yours. We'll make improvement by allowing customers to customize services and topics for their unique needs.

검증된 리뷰어
검증된 LinkedIn 사용자
인터넷, 51~200 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Easiest Wordpress Plugin Ever

5.0 6년 전

주석: Overall has been great. Really terrific development team and customer service

장점:

Easy to Use It learns your website and then answers questions about your products and services. We are optimizing our new website to work with this chatbot. Will report on our progress as our experience evolves. Customer service has been outstanding and again, the tool has been easy to operationalize and goes right to work.

단점:

Probably the only downside is understanding clearly yet how to optimize the tool. It does a great job but if your website is not clear enough the chatbot can only work with what you give it. We are simplifying and recreating our site so I'm sure Acobot is going to get alot smarter in the near future.

John
인도의 Manager
소비자 상품, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Amazing chat bot

5.0 5년 전

주석: we need to manually attend less user questions.

장점:

It worked more than what we expected. it's ability to select particular product as per user instruction is amazing

단점:

The little problem we felt is not able to feed some custom data. like in our case shipping cost to particular country etc...

Acobot 응답

5년 전

Glad to know you're happy with the chatbot! As for the problem you mentioned, you can teach Aco to answer any questions by one of the following method. 1) Add the question/answer to a web page, typically your FAQ page. 2) Add the question/answer using FAQ feature included with your Acobot account. One more thing, we've published a new edition of Acobot, Virtual Shop Assistant for WooCommerce, since you've added Aco to your beautiful online store. I recommend you upgrade to it for even better performance. Thank you for your continuous support! We're here if you need help with upgrading.

Umair
파키스탄의 Manager
정보 기술 및 서비스, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Best Platform to Increase your E-commerce Business

5.0 4년 전

주석: I have a very professional experience with Acobot, because I have improved my email marketing through this platform. Acobot provides me best techniques to boost my E-commerce sales. I am really happy with Acobot.

장점:

Acobot is the best platform that grow your E-commerce business in a professional way. Acobot will engage the visitors of your business website and will turn them into buying customers. You can increase the views of your product page.

단점:

All features of Acobot are extraordinary professional and incredible without any kind of cons. I never faced any kind of issue during the use of this platform.

Mrityunjay
인도의 Founder
정보 서비스, 자영업
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Great for all Sort of businesses

5.0 5년 전

장점:

Easy to use Engage perfectly with visitors Delivers what it says

단점:

Less Voice options No realistic widget option

Ankit
인도의 Founder
컴퓨터 소프트웨어, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Acobot

5.0 5년 전

주석: It was great. I have seen the bot evolve since last two years and it really great what the Acobot team is doing. Great job!

장점:

Very easy to set up. Doesn't require any coding skills. The knowledge db is built automatically, and page redirect happen s automatically on the site.

단점:

Could be cheaper, and apply to more website types and maybe even mobile apps.

Acobot 응답

5년 전

Thank you for the feedback! We're striving to provide better service at more affordable prices. As we continuously improve the algorithm and system, we'll be able to offer better prices finally. Thank you for the continuous support!

AJ
인도의 Co Founder
금융 서비스, 2~10 직원
소프트웨어 사용 목적: 무료 체험판
리뷰어 출처

Acobot - convert visitors to customers.

5.0 6년 전

주석: The idea is to increase form conversions on our website. Acobot was recently installed on the site to achieve this goal. The Share Gems team is still tracking how effective Acobot is in helping us achieve this goal.

장점:

Great customer support and varied chatbot features - enough to deserve an install.

단점:

There's not much to not like. There's a bit of a hassle in integrating with Wix premium. However, the technical team is very responsive and quick to help with any integration support.

Joachim
남아프리카의 Director
온라인 미디어, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Must have

5.0 6년 전

장점:

Absolute no brainer, saves time, saves effort.

단점:

nothing really, avatars should maybe be more customisable

Acobot 응답

6년 전

Thank you for the feedback! We've just improved the navigation so the custom avatar feature can be found easily as below. 1) Choose "UI" - "Widget" from the main menu. 2) Click the cog icon to expand the dropdown menu and then choose "Custom avatar". You can then upload your own avatar or specify URL for it. Feel free to contact us if you need any assistance in preparing your custom avatar.

Doug
미국의 President
마케팅 및 광고, 2~10 직원
소프트웨어 사용 목적: 무료 체험판
리뷰어 출처

Outstanding Product and Great Customer Service

5.0 6년 전

주석: The thing I thought was very unique was the fact that the President of the company was very helpful to me. He even responded to my email, which is rare these days. I know because I am the past president of a bank and I always made it a priority to have good customer service. Vic at Acobot understands the same.

장점:

Leaning my website and being able to get more business and help my customers.

단점:

There was nothing I found bad about their products and services.

Sridhar
인도의 Director
정보 기술 및 서비스, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Perfect Support Agent and List Builder

5.0 5년 전

주석: Acobot is performing much better than my expectations. Interacting with site visitors and collecting emails every day.

장점:

Acobot is interacting with my site visitors just like how a human chat assistant works. Collecting emails almost every day.

단점:

So far did not find any. It need to find one.

Acobot 응답

5년 전

Thank you for the positive review. We're happy to know you like Acobot! We're always here if you have any questions or requests. Be sales with you!

Jonathan
Jonathan
미국
검증된 LinkedIn 사용자
소프트웨어 사용 목적: 6~12개월
리뷰어 출처
출처: GetApp
4.0 7년 전
Vivek
인도의 Director
교육 관리, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Great bot

5.0 5년 전

장점:

It gives very polite response to customers. You can make it learn very easily

단점:

More avatars that look like professionas should be added

Acobot 응답

5년 전

Thank you for the suggestion! We're sure to add more professionally designed avatars. For your information, we're also making avatar selection easier and improving customer support by adding more resources. Thank you again!

검증된 리뷰어
검증된 LinkedIn 사용자
정보 기술 및 서비스, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Using Acobot for my project

5.0 6년 전

주석: Customer support was awesome, they guided me through the grey areas. the online documentation may need some more elaborate pictures especially for first time users.

장점:

Acobot afforded me the space to automate my online support. It was very fast understanding of my business and gave good answers that suited client searches within acobot ai

단점:

There wasnt much flexibility to choose the Icon representing the bot

Acobot 응답

6년 전

Thank you for the frank review. Currently the following options are available for the AI avatar: stock images and custom image. For custom image, you can either upload it to Acobot server or host it yourself. If you have questions about custom avatar, feel free to let us know. We would like to help you with it, at no extra cost. Thank you again!

BIDYA SAGAR
BIDYA SAGAR
인도의 Founder
검증된 LinkedIn 사용자
회계, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Very Good

5.0 5년 전

주석: So far good.

장점:

I can see this is working better on my website. Easy to installed. Highly recommend.

단점:

Can have bit smaller bot icon -too big for use.

Acobot 응답

5년 전

Thank you for the review! We will review the size of chatbot avatar on various screens. Basically we'll make it adaptive to screen so it looks nice on all devices. Thank you again!

Harendra
인도의 Owner
정보 기술 및 서비스, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Awesome Software

5.0 5년 전

주석: This is a nice tool we are using, Most of the chatbot provides the simple answer and when you update the information you need to update the chatbot also but Acobot read all the information exist on the website and collect the information automatically.

장점:

Help the customer to find information and save time. Make search very easy.

단점:

Sometimes the icon show over complete moble screen and user not able to find the close button.

Acobot 응답

5년 전

Thank you for pointing out the usability issue with mobile edition. We've make an improvement based on your feedback. The new design ensures the uses can easily open or close chat widget on mobile devices and thus improve the usability greatly. Please test it and let us know if it works as expected. Thank you again!

Mohammad
Mohammad
요르단의 Software Architect
검증된 LinkedIn 사용자
컴퓨터 소프트웨어, 11~50 직원
소프트웨어 사용 목적: 무료 체험판
리뷰어 출처

Excellent chat bot

5.0 6년 전

주석: I would like to say Aco chat bot is an amazing chatbot, that is easy to use, install, and excellent support. Keep up the good work.

장점:

That it will navigate the user to required page. This is amazing feature

단점:

Some of my clients face a slow in respond time for the chat bot.

Pavan
인도의 CEO
이러닝, 11~50 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Simple and Effective

5.0 6년 전

장점:

It is super easy to set up and requires minimal effort to get started and start answering customer queries.

단점:

Some integrations and APIs would help. But I am sure the team is working on them and they'll be available soon.