기업의 더 효율적인 소프트웨어
선택을 위한 17년 지원 경험

Webroot Business Endpoint Protection 사용 후기 및 리뷰

4.5 (213)

Webroot Business Endpoint Protection 정보

바이러스 및 맬웨어에 대한 다중 벡터 보호를 통해 오늘날 모든 복잡한 맬웨어 위협에 대해 완전한 보호 기능을 제공할 수 있습니다.

Webroot Business Endpoint Protection 자세히 알아보기

장점:

I haven't had any virus infections since installing the software. It's easy to navigate through the different functions and set up specific parameters.

단점:

Mac integration has been difficult since Catalina. Sometimes endpoint updates have adverse effects on performance.

Webroot Business Endpoint Protection 등급

평균 점수

사용 편의성
4.6
고객 서비스 소프트웨어
4.4
특징
4.4
비용 대비 가치
4.4

추천 가능성

8.4/10

Webroot Business Endpoint Protection은(는) Capterra에서 213개의 사용자 리뷰를 기준으로 별 5개 중 평균 4.5점을 받았습니다.

Webroot Business Endpoint Protection을(를) 사용해 본 적이 있나요?

귀하의 사용 경험을 다른 소프트웨어 구매자에게 알려주세요.

리뷰 필터(213)

Steven
Steven
미국의 Operations Support Specialist
검증된 LinkedIn 사용자
금융 서비스, 501~1,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Best of the best, but you pay for it

5.0 5년 전

주석: I continue to use the software at home and recommend to anyone out there to include Webroot in their list of vendors to evaluate. Do not let the technology get to you. Just because the software does something different than what you are used to, try it out before disregarding Webroot as a solution. We found Webroot easy to deploy with a light footprint which more than made up for the additional cost.

장점:

Webroot does an amazing job of removing and detecting threats to computers. We also found it very simple to install with a very light footprint on the computer. Users never complained about computer slow downs due to virus scans when we had Webroot deployed.

단점:

We faced two issues with Webroot. Their technology is impressive, but complicated. We never were able to really wrap our heads around how their technology worked compared to other antivirus / antispyware solutions, but it did work, and was quite successful at it. The other concern with Webroot was its price. It is the best software out there we have found for computer protection but it is among the most costly.

Rob
미국의 Senior Administrator
정보 기술 및 서비스, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Simple, light weight, and effective antivirus

5.0 4년 전

주석: We were a large enough deployment that we had assistance in our initial installation from a Webroot Engineer to setup the different policies for workstations, servers, and remote desktop servers. The understanding of the setting in the policies and having someone guide us to making the right decisions was key to making sure that we were protected and that Webroot did have any performance impact especially on our servers.

장점:

We use the software daily and find that it is easy to use and do not get any complaints from users about it slowing down their systems. Deployment and licensing is simple and can be done by sending an email with a link, group policy, or manual installation. We get alerts in near real time of any threats found and while we sometimes have to do additional remediation we have not had a serious outbreak.

단점:

We get false positives around generic Trojans that need to be whitelisted. The whitelisting of programs in by the MD5 hash of the files contained in the programs. The method for identifying and whitelisting the MD5 hash of files in the programs is not intuitive and is done by what Webroot sees as unidentified files. Since Webroot does not have the traditional whitelist a folder so it doesn't scan the folder for viruses that other AV systems use we are often having to explain and butt heads with software vendors who blame the AV for issues. Technical support is knowledgeable, but we had issues getting a hold of technical support and response to tickets is often 24 - 48 hours.

OpenText 응답

4년 전

Thank you for all of the valuable feedback!

Nathan
검증된 LinkedIn 사용자
자동차, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처
출처: GetApp

Speed, but with sacrifices.

3.0 9년 전

주석: I've used Webroot Endpoint Protection for a little over two years. I've found every aspect of the product to be excellent except (and this is a big except) actual detection of threats, and client speed on OS X systems. Webroot allowed several common worms through at my client's location, and did not detect them on a standard Windows 7 installation, even on repeated scans, after I was able to confirm that the infected downloads and compromised .dll files were within the scope of protection. Needless to say, this did not inspire confidence. I wound up using a Kaspersky live stick to remove the infections, and installing a realtime threat detection system using Suricata and ClamAV to meet the data security needs of our clients and ensure we were meeting the obligations of our contracts.

장점:

Very easy to use and deploy, administrative console allows excellent granular controls of client privileges, scope of protection, and endpoint groups. Integrates with Windows server products for deployment (though I use Samba instead, so this was not an option), and provides a centralized point for administrator notification and action when compromised/infected systems are detected. Client seems relatively fast and works on multiple platforms, though see below re. OS X.

단점:

In my experience, Webroot, though the exposed end is fast and well-designed, does not reliably block or detect common threats. This is obviously a Big Deal in a product billed as enterprise-grade antivirus/antimalware. One employee at the affected client's office was able to download three separate third-party software installers containing malware payloads on a Saturday, install them, and work for a full weekend before I arrived back on Monday to complaints that her machine was being "slow and weird". I discovered that Webroot, though fully deployed and set to monitor downloads, warn on browsing, and scan the affected directories, simply had not alerted on anything. At that point, it doesn't matter how beautiful the interface may be: antimalware software which lets common malware through is essentially useless. Also, while there is an OS X client, it's buggy and slow. It causes problems with network browsing and network virtualization with both VirtualBox and VMware Fusion, and it results, for some reason, in systemwide UI slowdowns, which suggest to me that there may be some elemental problems with the codebase: use of deprecated APIs, memory leaks, etc.—not usable.

OpenText 응답

7년 전

Thanks for sharing your feedback with us, Nathan. All threat related matters need to be handled by our Threat Team directly. You can open a ticket or contact our Team by phone for immediate assistance. Open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA Business Technical Support: Call 1-866-254-8400 Regards, Josh P. Digital Care Coordinator

Anthony
미국의 Sr Systems Admin
컴퓨터 및 네트워크 보안, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Clear Winner in a Crowded Field of Protection

5.0 5년 전

주석: Overall it is very easy to find antivirus protection but when it comes to minimal false negatives and no resource hogging clients this is the clear winner.

장점:

Webroot is a thin, non-system resource intensive anti-virus and malware protection suite. We have tried countless renditions of protection but none offer the amount of protection and ease of use as Webroot. We deploy the client from the web panel and each user is managed in groups with group policies set within our management console. All viruses, malware, and other threats are reported and handled by the client and admins are notified of the threat. The good thing is that the deployment talks to our cloud based management whenever internet is accessed. Users can't disable the client either without our administrative overview.

단점:

The only con I can see is we have had a couple clients that appeared twice in the management and with no rhyme or reason. This was fixed by removing both an reinstalling the client on those particular clients. The good news is that it only happened once or twice.

검증된 리뷰어
검증된 LinkedIn 사용자
컴퓨터 및 네트워크 보안, 자영업
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Excellent Antivirus software

5.0 4년 전

주석: My overall experience has been positive, I have no issues with this product and I use it for all of my customer which is almost 100 at this time.

장점:

Simple interface, easy to use, no update necessary, streaming definition, easy to install, and takes seconds to deploy

단점:

I wish the firewall was more advance and has more customization, I believe they need to work on this.

OpenText 응답

4년 전

Thank you for the honest feedback!

Carl
미국의 CEO
정보 기술 및 서비스, 자영업
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Webroot found the virus & kept my computer protected well !!

5.0 4년 전

주석: I used many computer security companies but Webroot overall gave me and my friends our monies worth in virus protection alone. Almost everyone I suggested Webroot to bought & installed it, they were quite impressed at how much better their computers & other devices ran so much smoother.

장점:

The first initial scan found a virus that another security software couldn't detect. I also like how I and my friends could use this software on multiple devices for free.

단점:

The price escalating about ten dollars or more per year subscription but still a great value. The password protection needs to be more user-friendly.

OpenText 응답

4년 전

Appreciate your feedback about our need to make things more user friendly!

Evan
미국의 Vessel IT Team Lead
운송/트럭/철도, 1,001~5,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Small, Easy to Deploy Cloud Endpoint Protection

5.0 5년 전

주석: we were able to stop a zero day trojan that came through almost immediately. That was impressive.

장점:

The web console is very easy to use, and allows you to control profiles and quarantine files or paths.

단점:

It has a few times marked good files as bad, and caused some software not to run or work correctly. These instances are few and far between

OpenText 응답

5년 전

Thank you so much for writing this review! I'm glad to hear that Webroot's cloud-based protection was able to catch that 0-day Trojan! This is a huge benefit of the tech we used compared to our competitors - your protection is ALWAYS up to date! -Webroot community team

Nathan
미국의 IT Coordinator
비영리 조직 관리, 51~200 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Easy to use and setup

4.0 2년 전

장점:

Quick setup, runs well in the background

단점:

more reports/alerts on clean scans, what was scanned

OpenText 응답

2년 전

Thanks for the feedback!

Robert
Robert
미국의 IT
검증된 LinkedIn 사용자
컴퓨터 및 네트워크 보안, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Great low noise AV

4.0 2년 전

주석: This has been a great product for the lower priced AV out there.

장점:

It's very non-intrusive on the desktops. It only lets you know it's working when it finds something. I like the low overhead vs some of the others out there.

단점:

It's not as full featured as others with AI detection. Not sure how zero-day detections are with this vs higher end products

Gary
Gary
미국의 Public Information Officer
검증된 LinkedIn 사용자
정부 행정, 201~500 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Keeps computer secure

4.0 5년 전

주석: We've had no issues with Webroot to date, so it seems to be a pretty good security suite that runs unobtrusively.

장점:

We got this security software package when purchasing computers and support package from Best Buy/Geek Squad. The program runs in the background with minimal CPU usage and hasn't allowed any suspicious malware, viruses, etc. on the computers (as far as I can tell). It also has a web browser app that keeps you secure when browsing the internet on your phone.

단점:

There's not much reporting with this software. I like to see what it scanned, what it discovered, and actions taken, but in more detail.

검증된 리뷰어
검증된 LinkedIn 사용자
컴퓨터 및 네트워크 보안, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Webroot, a powerful antivirus to keep your computer safe.

4.0 6년 전

주석: Currently I am administrator of a Webroot console in which I have the management of several organizations and it has been a good experience when you compare the behavior of the endpoint in different equipment, complies with that is due to find threats, generate reports and prepare exceptions. In the latter the exceptions merit a little time to get more out of it, it is not easy to elaborate them if you do not have knowledge of how Webroot works. The deployment of commands facilitates progress to perform some activities.

장점:

I have been working with Webroot for more than 2 years and has covered part of our needs. Your database is kept up to date for any threat, the management of the console is attractive and the documentation is very helpful. The control of policies is worth highlighting because if you have a large organization you can set parameters for different sectors and with different configurations that are very useful, even the notifications via email for the followers of the console serves as support.

단점:

Webroot has many nice things in its projection as antivirus, but has some things to adjust, for example the generation of report endpoints without updating after a certain time. In mobile devices I have had little experience but it has happened that the update must be done manually. I think they should improve it.

Tammy
미국의 Business Manager
의료 실무, 자영업
소프트웨어 사용 목적: 1년 이상
리뷰어 출처
출처: SoftwareAdvice

Cost effective Antivirus Software

5.0 4년 전

주석: Overall I like Webroot. I had a lot of problems with other antivirus software causing some programs not to function properly so I will continue using Webroot for now.

장점:

The software is easy to use and seems to do a thorough job of scanning all files. I haven't had any virus infections since installing the software. It's easy to navigate through the different functions and set up specific parameters.

단점:

There are some programs that Webroot blocks and will not let me access. This has caused me to have to access these programs on a laptop instead of the desktop it's installed on which is cumbersome. I think it's a firewall issue but I haven't found a work around yet.

OpenText 응답

4년 전

Thanks so much for leaving a review for Webroot! Regarding the blocking of certain files/programs, this can be resolved by using the whitelist functionality within Webroot. If you need assistance using this feature, please see this link: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#ManagingQuarantine/BlockingOrAllowingFiles.htm%3FTocPath%3DManaging%2520Quarantine%7C_____2

검증된 리뷰어
검증된 LinkedIn 사용자
이벤트 서비스, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Keeps us safe!

5.0 4년 전

주석: It provides a safe environment for our online activities.

장점:

Webroot is always running in the background, and updating me when needed, about the status of our online security. It's an affordable and reliable product.

단점:

I haven't experienced any aspects that I would want to improve, so I would have to say that there is nothing to report here.

OpenText 응답

4년 전

Thanks so much for the glowing review! Stay safe out there!

Luis
포르투갈의 CEO
컴퓨터 소프트웨어, 자영업
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Webroot

4.0 3년 전

장점:

Low CPU use, with high efficiency and simplicity

단점:

Everything works, but when the computer don't report, reinstall is the solution.

OpenText 응답

3년 전

Thank you for leaving us some feedback - have you tried working with our support team to resolve your "non reporting" issue? They can be reached here: https://www.webroot.com/us/en/business/support/contact

nyeisa
미국의 facilities assistant / sales
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Why i choose Webroot over other antiviruses

5.0 7년 전

주석: Webroot is a all around simple antivirus that keeps all your devices safe from harmful files and viruses. You can cover up to 5 devices under one membership

장점:

Webroot is fairly priced in my opinion and not only that but you are allowed to have up to 5 devices per each membership. So you could cover your cell phone, labtop, desktop PC and whatever devices under the same membership. It runs smooth and it hardly ever slows up your PC or device while it is running, sometimes it will a little bit when you are scanning with it, but not slow enough to complain about unlike other antiviruses.

단점:

There are certain options it has that I have been trying to figure out and has been time consuming for example It took me forever to figure out and set up the password manager it offers, but it is something I really needed in my life. It has system optimize and system analyzer with it but it should have more options such as defrag or uninstall apps etc etc.

검증된 리뷰어
검증된 LinkedIn 사용자
정보 기술 및 서비스, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Maybe the best antivirus solution for a MSP

5.0 6년 전

주석: Webroot SecureAnywhere its fits so well we our business, allowing us to secure all our costumer’s network with a minimal footprint agent installed on every endpoint. Is an easy deployment solution and even easier to manage, because it’s a cloud-based solution that allow us to monitor every costumer easily in a few minutes. And because it’s a cloud based solutions, we don’t need additional software or hardware installed to start to secure the network. Another AV solutions offer different kind of licenses according to what kind of device you want to secure, but with webroot one license work with workstation and servers the same.

장점:

The small footprint of the agent, because it help with an easy and faster deployment

단점:

Dosn't support Linux distribution and that is something that make you thing if is the right solution when you have many linux endpoints

Rich
미국의 Owner
원격 통신, 자영업
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Excellent program at amazing price

5.0 6년 전

주석: The problem my customers want to resolve are false positives and a high impact on computer response. With Webroot, customers are no longer required to shut down their AV software to access internal website that do not have security certificates. Additionally, they arne't waiting 10 minutes for a computer to be ready at bootup while the software scans. This software scans in the background with no noticeable impact on performance.

장점:

I love the price of the software. It is easy for me to sell to my clients and easy to promise virtually no impact on their computers processing speed. For those system I have this installed, I have seen a dramatic reduction in malware.

단점:

It's hard to figure out what I like least about the software. I suppose it would be having to purchase password security.

검증된 리뷰어
검증된 LinkedIn 사용자
정보 기술 및 서비스, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Great endpoint protection

4.0 2년 전

주석: It has been a great value for money and helped us keep our clients secured and satisfied.
Helped us monitoring and managing devices.

장점:

Easy to install, manage and monitor. Really time protection and updated on cloud base. Threat intelligence working really good. Admin center easy to use. Can create group for each client.

단점:

Admin center sometimes keep computers been uninstalled. There is no report of devices been offline or not connected to database. If they can offer mobile devices protection

OpenText 응답

2년 전

Thank you for the feedback and leaving a review!

Adil
튀르키예의 Principal Manager, Cyber Security TP
정보 기술 및 서비스, 10,000+ 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Stable and solid security

5.0 2년 전

장점:

Never let you down in terms of security. It is an app that deserves its money, if you don't feel safe surfing the internet, you should definitely use it.

단점:

I had an excellent experience, but your internet may slow down for security reasons, remember that.

Beth
미국의 Managing Partner
법률 서비스, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Works in the background and doesn't screw up our system

5.0 6년 전

주석: Lack of malware.

장점:

Webroot runs on our business platform and works and plays well with others. In the past we've had anti-malware software that conflicted with other virus protections and brought things crashing to a halt. Webroot runs in the background and does it's thing without bothering anyone.

단점:

I understand it can't do anything once the computer has already been attacked and gained certain types of access. That said, we are using this as part of a suite of products to keep our data secure and safe. It's not as cheap as some others, but it is designed for the business environment.

Tahseen
미국의 Resident Physician
병원 및 의료, 10,000+ 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Nice and Trustworthy Security Program

4.0 4년 전

주석: I would recommend using Webroot to anyone, especially new computer users with less knowledge of security.

장점:

Webroot has been around for a while and is trusted by many. I have used it since it often comes free with new computers, and I have never had any issues with viruses or malware.

단점:

The interfaces is a little outdated, but, as I always say, if it ain't broke - don't fix it! Online web-browsing protection could be expanded.

OpenText 응답

4년 전

Appreciate the constructive feedback about our UI. We're actually in the midst of a total UI overhaul which will release in the near future - keep an eye out for that!

Olena
미국의 Graduate Assistant
고등 교육, 1,001~5,000 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Great Security Solution

5.0 4년 전

장점:

Webroot SecureAnywhere Endpoint Protection was installed on my laptop in the BestBuy store when they repaired my laptop about 7-8 months ago. Since then, I haven't had any issues pertaining to my computer's security.

단점:

I have used it for less than a year. I haven't seen any issues so far.

OpenText 응답

4년 전

I'm glad that the switch to Webroot has left you feeling safe while online! Welcome to the team!

Racey
미국의 IT Operations Manager
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Easy deployment, minimal footprint, and excellent protection

5.0 7년 전

장점:

Webroot is literally "fire and forget". I deployed Webroot to more than 100 endpoints by myself. The process was quick and easy, and now I do two things: enjoy not dealing with infected machines and renew my subscription each year. I do layer this with Malwarebytes Anti-Malware, but since I deployed Webroot in my environment I have a not had a single infected endpoint in the more than three years we've had the solution in place. As in zero. As in nada, zip, zilch.

Daniel
캐나다의 IT Coordinator
정부 행정, 201~500 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Webroot has a fresh new way of looking at anti virus.

5.0 7년 전

주석: This product is every easy to deploy, administer and maintain.

장점:

Webroot is a very effective and fast reacting anti virus program that is light on resources and a breeze to install, configure and maintain.

OpenText 응답

7년 전

Hi Daniel, Thanks for taking the time to write a review about your experience with Webroot SecureAnywhere Endpoint Protection. We pride ourselves on making it as easy as possible to setup, deploy, and install. Glad that you feel the same way we do! Thanks again for the review and if there's something that you think we can do to improve, please let us know.

Clifford L.
Clifford L.
미국의 President
검증된 LinkedIn 사용자
건설, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Webroot is not For me

2.0 5년 전

주석: Everything is not for everyone. This software is just not for me and my company.

장점:

I can't really say anything positive about this software. Like my mother said if you don't have anything good to say don't say anything at all.

단점:

The software seems it is more of a hindrance than anything else. Our systems was still susceptible to viruses.

OpenText 응답

5년 전

Hey there, I'm sorry to hear that you had difficulty using Webroot or didn't find it up to your standards! I'd love to get some more specific feedback from you regarding how it was a "hindrance" or kept you open to viruses/malware. Please feel free to send an email to khumphrey@webroot.com so that I can help you in any way possible!