기업의 더 효율적인 소프트웨어
선택을 위한 17년 지원 경험

Promo.com 사용 후기 및 리뷰

4.3 (211)

Promo.com 정보

Promo.com은 기업 및 에이전시를 위한 최고의 온라인 비디오 제작 플랫폼입니다. Promo.com은 고객이 무엇이든 효과적으로 홍보할 수 있도록 도와줍니다.

Promo.com 자세히 알아보기

장점:

Since social media integration is possible they can help you with insights to select templates that are trending.

단점:

They make it as difficult as possible to cancel.

Promo.com 등급

평균 점수

사용 편의성
4.3
고객 서비스 소프트웨어
4.2
특징
4.0
비용 대비 가치
3.9

추천 가능성

7.5/10

Promo.com은(는) Capterra에서 211개의 사용자 리뷰를 기준으로 별 5개 중 평균 4.3점을 받았습니다.

Promo.com을(를) 사용해 본 적이 있나요?

귀하의 사용 경험을 다른 소프트웨어 구매자에게 알려주세요.

리뷰 필터(211)

Ashley
Ashley
미국의 Agent Marketing Lead
검증된 LinkedIn 사용자
보험, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

The best promo video service I have found yet.

5.0 6년 전

주석: With Promo we are able to make original content to keep our social media sites fresh with new videos. Promo also allows us to easily create individualized content for our agents to use on their own social media pages that brands them as their own business with their own contact information rather than the corporate information.

장점:

Great selection of stock videos to choose from. Premade templates available for easy editing. Suggestions of premade videos provided for the specific industry that you declare on sign up. Great selection of music to add to videos. Great selection of text overlay options to make videos look anywhere from fun to professional. Easy to change video format to fit different platforms. Easy to download video once completed. Customer service team is readily available to answer questions. New features and functionality being rolled out frequently.

단점:

I have not found anything about this software that I do not like. When I start to think to myself it would be nice if it had this feature, a feature similar if not exactly like that becomes available. I think they really listen to their customers feedback and requests.

ruengelo
퀴라소의 Dj /Audio /Produce
컴퓨터 게임, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Slidely Promo

5.0 5년 전

주석: i had and still have a good Experience with it good live services good feedback on the chat help god bless u guys

장점:

the first time when i try this software webs was i say omg this is so coool i had to save some money so fast that i could buy it 1 this software is so nice 1 fast 2 easy u can get all your video in full Hd videos

단점:

what i like is its easy for work whit it and cool

Bill
미국의 Content Maker
마케팅 및 광고, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Dishonest billing practices

3.0 3년 전

주석: I've used them for 5 years. I've had problems in the past but have dealt with it. I'M DONE WITH PROMO. There are many, many other options out there not to have to deal with dishonest/deceptive billing practices.

장점:

Easy to use and implement. Pretty basic.

단점:

THEY'LL RUN YOUR CARD WITHOUT AUTHORIZATION. When done in error, they refuse to give refunds. Dishonest billing practices. Not responsive customer service.

Promo 응답

3년 전

Hello Bill, Thanks for posting, and we have looked further into this for you. As agreed with you last year, you had a discount on your monthly plan for 12 months which was valid until February inclusively. As discount was over as scheduled, the price went back to the original one starting from March. As we can see you have contacted us via email, and to help you out, we offered you 2 free months plus discount for 12 months after 2 free months are over. We are sorry that both options did not work for you. I have also contacted you via email and would be happy to further discuss any questions that you have. You can email us at support@promo.com. Thanks

Eyüp
튀르키예의 Industrial Engineer
금융 서비스, 자영업
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Promo.com EO

5.0 3년 전

주석: The people around me like to watch the videos I create. This increases my motivation.

장점:

There are many features that are very helpful in creativity when creating and editing videos. This creates very good content.

단점:

It can be difficult to reach customer service when there are some problems. They help of course, but until they do, I usually take care of myself.

Eric C.
Eric C.
미국의 Co-Founder | Marketing Communications Director
검증된 LinkedIn 사용자
인터넷, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처
출처: GetApp

Promo works well for simple videos but could be better

4.0 4년 전

주석: I don't use it as much anymore because the product simply hasn't evolved the way I want it to so that I can get the creative results I want. It's somewhat frustrating. We do still use it though. It enables me to do a custom video of 10 - 30 seconds quickly and easily. I own an executive recruiting firm and we produce a custom video to accompany every new job search, pushing it out over social media and on our website.

장점:

Promo is relatively simple to use, even for non-tech people. There is a wide range (millions they claim) of video clips available and a pretty good selection of music---all royalty-free. You own the final product and can do whatever you want with it. The price is moderate.

단점:

Promo began by allowing users to start from scratch with a blank template, but then created their own templates that you are forced to use or get creative about to customize. No amount of logic or pleading with their customer service ever made a difference. Their in-house creative videos are almost all really amateurish creatively, except for the exercise videos. The music selection hasn't seemed to expand or improve much during the two years I have used Promo. So, you have to work with what they have, which isn't all that bad. They are always trying to upsell me on a plan I don't want. Some of the instructions on how to use their products are confusing. Despite repeated requests for the capability of doing voiceover narration with the videos, they still do not offer this. A partnership with VoiceBunny or Voices.com or Fiverr would enable users to hire voiceover talent to create videos that didn't just consist of video, slides, and music.

Greg
Greg
미국의 Owner
검증된 LinkedIn 사용자
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Promo by Slidely is the Perfect Tool for Creating Facebook Ad Videos

5.0 7년 전

주석: Promo by Slidely allows me to make quality videos for my Facebook Ads auickly and easily.

장점:

What I like most about Promo by Slidely is that it makes perfect videos for my Facebook Ads. I don't have to worry about format or file size, they just work. Promo is simple to use, too. In minutes someone can go from a complete novice to a seasoned pro using this application. I like that it handles both rectangular and square video. This way I can use it on both Facebook and Instagram with ease. The audio library is impressive. The selection is vast and the clips are easily sortable so I can find what I want. They're also available in various lengths and are easily edited for the perfect duration. The biggest reason why I use Promo is the video clip library. They have a huge library of top quality video clips to use in your videos. This is the main thing that sets Promo apart from services like Animoto.

단점:

What I like least about Promo is that I cannot use more than one clip in a video and I can't make long videos. I have to use their stock format and length. This works for a lot of things, but it really limits my creativity.

검증된 리뷰어
검증된 LinkedIn 사용자
고등 교육, 1,001~5,000 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Doesn't stand out from the pack

4.0 2년 전

주석: It's perfectly fine, it just is not the type of software that becomes essential. If you are SOLELY going to make videos then sure, go for it, but if you are a small shop and can't afford multiple platforms, this one would end up on the chopping block because you can get another all-in-one-solution with overlapping functionality.

장점:

Promo has nice-looking templates and is fairly easy to use. It definitely is something that folks with little to no video editing experience could easily onboard so you don't spend time training people to use it.

단점:

It is fine enough it's just that there are other platforms that do more and are more all-encompassing. At the end of the day, I couldn't justify paying for this on its own merits when I could just do the same thing with something like Canva.

Arika
Arika
인도의 Manager
검증된 LinkedIn 사용자
금융 서비스, 10,000+ 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Video creation made simple

4.0 2년 전

주석: I have created a number of social media videos using Promo. The templates are well designed for social media video creation.

장점:

Promo is a very good tool to create social media videos. It has a lot of templates curated for social media use case. All the possible video dimension templates are available.

단점:

This is a tool to create basic videos. They should have option for creating animated videos as well.

검증된 리뷰어
검증된 LinkedIn 사용자
회계, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Unethical conduct in billing

4.0 3년 전

주석: They dropped their price by about 60% because the rest of industry offered the same service for that price point. They auto renewed us for the full price. Then when we said cancel it, they offered us a "discount" of the amount they never should have charged. They asked if we wanted the discount deal or cancel, we said cancel. They said "too late" you missed the cut off, read our policy. We are done. We will not do business with a company that acts this way. They got to keep our money but we are not using their service.

장점:

The ease and product were equal to others in the industry.

단점:

Their customer service and business ethics.

Promo 응답

3년 전

Hi there, Thanks for reaching out, and we would be happy to take a look into your account to help out. We were unable to locate your account. Can you email our team at support@promo.com, and we will answer within a few minutes, our support team is here 24/7 to provide immediate support? All monthly and annual plans can be canceled from within the billing section of the website if you decide not to continue. Thank You

검증된 리뷰어
검증된 LinkedIn 사용자
보험, 201~500 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Great product to make simple videos

4.0 5년 전

장점:

Promo makes it easy to put together a quick video that looks great for any format, social, instagram, stories.

단점:

There isn't a lot of flexibility with this software. You cannot delete an outtro screen. Most of their stock videos are repetitive and not the best quality.

Kimberly
Kimberly
미국의 Founder
마케팅 및 광고, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

I Create Videos that Convert for Client in 4 Minutes

5.0 5년 전

장점:

Social ads, email, all content - when I want to express an emotion or add a branded message, Promo is my go-to platform to create videos that not only convey, but convert because the content is classic, or fun, or anything I can imagine. I can do this in as little as 4 minutes to spending more by uploading my own video content to add with the licensed video on the promo platform. That's key. The biggest thing though I would say is if I have a problem, this team has a chat button so easy to use and I've literally never ever waited to get help. Tell me where else right now that happens. Not even Facebook or other video platforms have this. They are always eager to help. That helps me...helps my client..helps my sales.

단점:

I am not able yet to upload transparent image overlays...yet. These guys are always creating new stuff monthly - new tool, which is why I always keep on coming back.

John
미국의 Principal
경영 컨설팅, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Promo Is an Outstanding Tool

5.0 4년 전

주석: Love this product! Great tool, exceptional support team, excellent value especially now with the unlimited premium videos (thank you for that)

장점:

1) The software allows us to be creative and quickly bring our messaging vision to life without having to worry about the technology. 2) the clips, both free and Premium, are excellent, have high production quality, and are constantly growing in number, 3) this tool is a huge saver of time and money. We can create and customize our message in-house without having to rely on expensive agency solutions that take way to long and don't take the time to adequately understand our business, clients, culture, and messaging goals.

단점:

1) The timeline is clunky. I have a pretty high-powered iMAC and moving clips around on the timeline is a laborious task, especially if using 5 or more clips, 2) would love to see more music options. Many of the audio clips within a genre start to sound alike and is counter to the wonderful variety of video clips you offer. Bottomline, better curation of the audio clips is needed. 3) Would love more flexibility with formatting the text, especially the outro.

검증된 리뷰어
검증된 LinkedIn 사용자
마케팅 및 광고, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처
출처: GetApp

Disappointing

3.0 5년 전

주석: I had quite a few video credits (when I cancelled I still had 6) but this whole idea of making you pay a monthly fee just to keep your credit is very shady and disappointing for a company I have supported for many years. I know most companies chase the mighty dollar I just wish some kept the same honest attitude they had when they started.

장점:

The software itself has come a long way over the years and is easy to use and gives you decent video content.

단점:

-The price has been steadily increasing. -Customer service has been disappointing.

Promo 응답

5년 전

Hi, Thanks for your feedback/review and we would be happy to help out. All unused credits rollover with an active plan and we have several options including pausing the account if you require. All published videos remain yours forever. Can you email us at support@promo.com so we can take a look at your account and help out with a solution that will help out.

Lonny
미국의 CEO
정보 기술 및 서비스, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Features severely limited.

1.0 4년 전

주석: I think they have a good concept, but they are far from being user friendly and too limited to be valuable. Too many other services that can provide better services.

장점:

For simplistic videos it is OK. Good variety of videos.

단점:

When then went to their premium video selection, some videos can cost multiple credits. Same videos are much cheaper elsewhere. Cannot upload quality videos without a headache. Even after speaking with tech support they wanted me to upload my video to a third party so they could check it out. I don't have time to mess with this program. With newest upgrade, previous videos can no longer be accessed because of the new system. Total waste of years with this group.

Promo 응답

4년 전

Hi Lonny, Thanks for the feedback on the simplistic and good variety of the videos. Sorry to hear you had an issue uploading your own content and I will reach out for the file to see what the issue may have been. Thank You

Bonnie
미국의 Owner
마케팅 및 광고, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

By far, the best customer service of any company I have dealt with!

5.0 5년 전

주석: Promo is what got me into the business of video marketing and it plays a HUGE role in grabbing my customers' attention and actually making the sale. I am still new - had never made a marketing video in my life a little over a year ago, but with Promo, it didn't matter. I am now making videos every week, making sales and have no doubts my business will be a huge success, sooner rather than later!
I have looked at other products in the past year and have yet to find something comparable to Promo!
Thank you, for giving this entrepreneur a solid foundation to build a reputable marketing business!

장점:

The number of clips, the wide range of subjects and videos available. Sometimes I type in something off the wall to search and used to be amazed there were actually clips available. Now, I almost always say, Oh, I bet they will have that! No matter how odd it might seem.

단점:

Sometimes there's a hang up when changing ratios, but it's rare.

Lucy
캐나다의 Creative Consultant
마케팅 및 광고, 자영업
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

고려된 대안:

Promo.com can help you create a video fast

5.0 2년 전

주석: It's a good software that has great potential. Would like to see the option for a pay per use instead of monthly or yearly - or maybe some kind of hybrid Lots of templates, good libraries and simple to follow

장점:

Easy to useLots of templatesExtensive Library for footageExtensive music libraryFun to create and explore

단점:

Too expensive for what I need - I'm not producing every single week, and you can't opt out of the monthly plan too often. Clunky - my system crashed several times when using it. The preview on the video was problematic often so I felt like I was editing in the dark - doing what I needed to get done and then able to build and preview after - buggie

Nirav
인도의 Manager
자동차, 501~1,000 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

A good alternative to advanced video editing tools

5.0 2년 전

주석: We are one of the most popular automobile brands and have an active social media account with millions of followers. We need to maintain consistency when it comes to video creation. Consistency can be in the form of branding, tonality, fonts, overlays, etc. With Promo's brand preset features we can easily do this.

장점:

1. A person with zero video editing skills can also get started 2. You can make videos from scratch in less than 15 mins 3. Completely online platform - no need to download anything 4. Very easy to use. You do not need to watch any tutorials to get started 5. Option to choose from multiple templates (5000+) 6. They provide a free content calendar with templates 7. Templates available in multiple dimensions 8. You can integrate with social media handles and publish videos on social media directly using the tool 9. Since social media integration is possible they can help you with insights to select templates that are trending

단점:

1. Very expensive (cheaper alternatives are easily available) 2. If you want to make personal videos like birthday invitations then you do not have a lot of templates. Their focus is more towards social media creator 3. Video rendering time is a bit on the higher side

Ryan
미국의 Marketing Head
마케팅 및 광고, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Pumped on Promo

5.0 5년 전

주석: Promo has helped our marketing team save time while driving traffic through our social platforms. We ran into some problems with our billing and the Customer Service team was outstanding. They went out of their way to accommodate our situation and were more than fair with the resolution. We recommend Promo to fast-growing businesses who want to save time while offering high-quality promotions and advertisements.

장점:

Ease of use and speed of content creation for our team.

단점:

We wanted to add our own videos on occasion, then Promo added the feature! No complaints but we always appreciate more video download options.

Cori
미국의 CEO
리테일, 2~10 직원
소프트웨어 사용 목적: 제공되지 않음
리뷰어 출처

Pricey and not enough options

3.0 7년 전

주석: We got some good ideas but could not implement them.

장점:

I love the idea of throwing together a video for our customers, quickly. Also love the calendar suggestions for Promos to run. A lovely place to start coming up with ideas!

단점:

I know their pricing is comparable for others like them, but whew! That's more than we pay Shopify each month. And not all of our ads would be video. So a slow month, where we only needed one video, would be a waste of capital. I did ask their customer service for a pay as you download option (and it Too way to many tries to get a direct answer, which is why I gave them 3 stars for customer service) but you can only download if you have a subscription. So the try for free is not true. You can play with the editor for free. But as most said, it's nothing fancy. Instagram videos Perhaps some options for small businesses would be a good idea here. Love the convenience but hate the price, when we have so many other things we need to spend money on.

검증된 리뷰어
검증된 LinkedIn 사용자
애니메이션, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

The best video maker

5.0 5년 전

주석: Great experiences,
Promo made us pro with no video making experiences.

장점:

The simplicity to making and editing videos, The calendar which made our life easy to get pre made videos. The customer support very professional and swift service we are receiving every day, The photo bank is one of the best i have ever seen

단점:

I love everything about it. everything is working as it should be.

Cornelius
미국의 Minister
비영리 조직 관리, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Outstanding

5.0 4년 전

주석: What was going to initially cost us with a graphics designer per video we were able to pay less a year with unlimited promo's.

장점:

The easy method of use and direction in doing so.

단점:

In my opinion I would have like to have found a more balanced catalog of urban communities within the videos. To better enable us to reach all types of people within their everyday familiar surroundings.

검증된 리뷰어
검증된 LinkedIn 사용자
리테일, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

About as quick and easy as it gets for video editing

5.0 2년 전

주석: We use the software to crank out quick little videos to use on social media and PPC ads.

장점:

The video templates are super easy to use, and the video asset library is extensive. It's easy to upload your own video and combine that with stock footage and in just a couple minutes, you have a professional looking video. Also, it allows you to export the same project in multiple aspect ratios for stories, reels, square, landscape, etc.

단점:

The built in templates are both a blessing and a curse. They are great when you are willing to work within their frameworks, but if you'd like additional customizations, Promo is not as flexible as a traditional editor like Adobe Premiere.

Luisa
미국의 Owner
화장품, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Promo User

4.0 6년 전

주석: An excellent experience over all! Very satisfied. Looking forward for the new features to share directly on instagram.

장점:

I like the user friendly applications and the exceptional customer service. All my questions have been addressed within 3 minutes directly on the work page... do not have to leave the window, which makes it easier to chat with the assistant while implementing the recommendations. NOTE: I work late at night, usually after midnight, and the response time frame is withing the 2 to 3 minutes. I am very satisfied with Promo.

단점:

that i cannot implement photos of my product within the video frame.

James
미국의 President
종교 기관, 자영업
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Outstanding Product - Operation Heal America LLC

5.0 5년 전

주석: Outstanding product - highly recommend! Engagements on social media accounts went up 60 times norm with first posting.

장점:

Ease of Use Quality of Production Materials: Video, Templates, Music files, etc. Ability to produce quality videos in a timely manner Reasonably priced

단점:

There is nothing I dislike about this software. As a former FBI agent and Navy Pilot, I am, by nature, a detail guy. Whoever designed this product thought of every conceivable detail to product high-quality videos with minimal expense and effort! Kudos Promo.com!

James
캐나다의 Partner
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Idea is ok but their claimed flexibility is not what it seems

2.0 7년 전

장점:

Decent inventory of clips but that's about all I can say that I like.

단점:

According to their claim, you can do anything you want with their videos... but later on, after you dig through the site and ask numerous questions to their customer support, you get the reality. You can only edit the clips on their platform (useless if you have any editing skills in ordinary software), you can't edit anything you bought later, it can't be more than 15 seconds, etc etc. For novices maybe it's an option. For anyone needing anything halfway professional, it's pretty much useless.