Omnisend 사용 후기 및 리뷰

The sales engine

장점:

Omnisend is one of our powerful sales engine, it just delivers! If you handle your campaigns well with their fresh features, you should increase your results from day one. We're happy customers from the beginning of our first newsletters.

단점:

That we are not using the tools at it's highest capacity :)

Easy to use, lots of features for the cost

주석: Love it, we evaluate annually and it continues to be the best bang for the buck, plus they keep adding features which is great.

장점:

Omnisend has been a great ESP solution for my business. I have used several marketing & digital platforms in my professions career and overall, the ease of use and features for the cost are outstanding.

단점:

Inability to have more custom landing pages and use custom domains for landing pages

Cost effective email marketing

주석: I like it. It's not perfect, but neither are we. It helps us get the job done efficiently and has the opportunity to grow. Plus, I have been happy with the support.

장점:

We have 2m contacts in our database, and no other tool is as cost-effective for efficiently emailing them. Omnisend also has great e-commerce functionality, like SMS and easy-to-use form builders. Our account manager has been very helpful.

단점:

This is great for B2C, not B2B. Creating lists is difficult and managing our database is almost impossible..

Best decision for our small business

주석: Customer service is always amazing, they never leave you stranded. QUestions got answered quick!

장점:

Easy creating email and workflow, the company also keep improving their service very quick!

단점:

The connectivity to shopify and just need more features, but you get what you have paid for, i feel that Omnisend is powerful enough for the price

Choose Omnisend, you won't regret it!

주석: We have been Omnisend clients for about two years and are quite happy with our experience thus far.

장점:

They have great account managers, I have always been able to get into contact with my account manager or a support team member quickly. They are also constantly updating features, if there isn't a feature available you can request them to look into it. Most of my requests have been addressed or fixed. Lastly it is a very cost-efficient platform, I researched many others and Omnisend had an extremely competitive cost.

단점:

Originally the SMS program was very simple, but it has evolved with feature changes and updates. Now it gives the functionality of most other platforms.

Our #1 choice for email marketing for our clients

주석: We’ve been using Omnisend for over 5 years and recommend it as our #1 email marketing platform due to the personalized support and learning resources. The ease of use is perfect for anyone looking to get started with email marketing in a quick and highly effective way.

장점:

Working with our CSM and strategizing how we can improve our email marketing for our clients each month. I also love the customer support and how helpful the team is with all of my questions and product feature requests.

단점:

Limited integrations with tools such as Yotpo.

Satisfied customer

주석: pretty good and am satisfied, but some functionality could be improved

장점:

Good templates easy to use, good reports

단점:

No individual drip functionality, no easy copying of sequences for more channels

A great Shopify marketing platform!

주석: Their dev team is available, will get on a call with you, and will help you troubleshoot any issues!

장점:

Data sync with Shopify and you can easily setup automations and campaigns off of that data.

단점:

Missing some features in reporting and automations and sms that would be extremely helpful.

Easy to use and affordable email marketing platform

주석: My experience with Omnisend has been very positive. It's easy to use, has all of the important features that I'm looking for, and the plans are affordable for a small business owner

장점:

Easy to use and plans are affordable, and has good functionality

단점:

Have to purchase additional credits to send SMS messages.

Great App if You Want to Make Sales

주석: It's been great, since day one this company keeps updating its App and it just get better and better, I like his you tube channel and how close they are to their partners.

장점:

its simplicity inside the platform, it is very friendly and easy to navigate, the templates they provide are very professional and the whole App looks very polished

단점:

I have to check with them if I clean my lists and got less contacts, will they downgrade my plan automatically?

Omnisend is great! Highly recommend!

주석: Omnisend has been great! I have friends trying to get me to switch to their provider all the time but they haven't used Omnisend and I'm hesitant to move anywhere when it's so easy to use and the customer service is so great. If it's not broken, don't fix it - right?!

장점:

The process of moving my emails over in the beginning was seamless. I love the copy feature so I'm not making a new email each week. I can just replace the content with relevant content to my new email campaign. Customer service is always very helpful and available through chat instead of waiting for an email that might not even answer the question I have (that's why I switched from my old provider).

단점:

The only issue I ever had was trying to type inside the content box, but they have since fixed that so it's no longer an issue.

Amazing, beginner-friendly email marketing software with great customer support

주석: Awesome! Great, friendly and quick customer support, easy to use pre-made automations and templates, free course to get started, useful contacts and segment lists. I wouldn't use any other software for my email marketing!

장점:

I am a small business and I knew how important email marketing was. However, I struggled to understand how to implement it - how to create segments, how to send out relevant emails for my target audience, how to create automations, etc. It's has truly been so easy with Omnisend! First of all, they have a free course to get you started on their software and set up your first automations (welcome, abandoned cart). This course was very helpful. They have pre-made automations which was super useful for a beginner like me. I connected Omnisend to my website and with the right set up, I now have all my contacts put in segments that are relevant to their purchases and interests, which is great to send them THE email that will make them buy my products. Bonus points for their team, who is always super quick to respond to any questions you may have and is very friendly!

단점:

The only thing that I don't really care for is email templates, but it's probably because I'm a Webdesigner and I'm used to creating my own. However, you can save pre-made layouts so that's the way I do it to gain some time when I create my emails. Their automatic branding tool could be better honestly, but it's not the main aspect of the software so I don't really care that much.

Omnisend - A very welcome improvement!

주석: Very positive experience. We switched to Omnisend after having delivery and subsequent support issues with different major service. Omnisend support offers very quick and knowledgable responses to questions via on-line chat. Very easy design platform helps generate new campaigns quickly without hassle.

장점:

Versatile design editor and list moderation. Straightforward pricing. Prompt accurate support via on-line chat.

단점:

While they do have quite a few very usable pre-made design templates, we would still like to see a few more holiday/event specific templates as well as some with a bit more 'modern' flair.

seamless marketing platform with Affordable pricing

주석: Great experience and enjoy the consistent and reliable automated email marketing that frees up my time

장점:

The seamless experience and its simplicity in the to design and automate email campaigns, and forms.

단점:

The email templates that you build do not always look the same when you open them on mobile devices. Specifically, I noticed the mail app on Apple Iphone's do not display the email in the same way that the gmail app would display it.

Loving Omnisend

주석: Omnisend customer support is very responsive and helpful. Overall I really love this product and would recommend it to other businesses.

장점:

I love that we can create newsletters well in advance and automate them to go out. I also love the automation flows and the wonderful robust reporting. This product really has been helpful for growing our business!

단점:

The new builder has issues that the old one never did. You can't put a background on your email, the movement of blocks is strange and not always effective, the product linking is both a good thing and a bad thing.

Omnisend - A good alternative to Mailchimp

주석: Our small business has been a paid user of Omnisend for 2 years now and I really love how everything works well and get our mailers and abandoned cart emails delivered to customers' inboxes on time!

장점:

I like that the staff are very prompt and attentive to our inquiries and that the email automation actually works (not being categorised as 'spam' by email providers) with reports of opening and clicking rate.

단점:

I wish there was a one-click button option for us to request for installation or integration of the Omnisend mailers with our website as it is quite frustrating to have to manually request in the chat system everytime we change our site template. Apart from that, I think it would be good if the automation form could auto-generate a promo code everytime a customers registers a valid email address with us so customers do not have to wait for the email containing the discount to purchase with us.

Easy-to-Use Marketing Tool with Great Automation, but Limited Design Options

주석: Overall, my experience with Omnisend has been good. It’s easy to use, with helpful email and SMS automation, and the templates save time. While design options are a bit limited and costs can rise as your list grows, it’s a solid tool for marketing.

장점:

What I like most about Omnisend is its seamless integration of email and SMS marketing, allowing for easy automation and personalization across multiple channels. The intuitive interface and detailed reporting tools also make it simple to track campaign performance and optimize for better engagement. Plus, the pre-built templates save a lot of time!

단점:

What I liked least about Omnisend is that some of the design options are a bit limited, and the pricing can get high as your contact list grows.

Surprised at the difference certain features have made

주석: I use the product every week and it has proved to be a valuable marketing tool which has helped generate revenue

장점:

Until recently I had not tried the email list sign up options... within 1 month using the wheel of fortune automation my mailing list has grown by 30%

단점:

I'd like access to master classes to help me build my ability to use the various features. Or have one to one support to help me build campaigns the way I have it in my mind.

Best Email Marketing Tool for Shopify

주석: Omnisend is second to none in terms of managing my email campaigns and automations. Once set up, everything just runs smoothly in the background so the majority of our marketing is on auto-pilot.

장점:

I love Omnisend. Having used it for sveeral years now, it is incredibly intuitive and easy to use. Setting up automations and forms and managing email campaigns in so incredibly easy.

단점:

The email campaigns functionality can be a bit slow to respond. The automations are great once set up, but not very intuitive and difficult to manage and copy over to new automations.

Best Email Marketing Software for our Ecommerce Brand!

주석: It was a nice experience with the Omnisend. We overall loved this tool for our automations and customer engagement.

장점:

Omnisend is the best email marketing tool for our fashion brand. We have used this tool a lot for our automations and campaigns, on a daily basis.

단점:

It's kind of a complete tool in the email marketing industry, and we loved this tool a lot.

Best email service for new bloggers!

주석: Amazing! Even the customer service is really good.

장점:

I love how easy it is to use this email service. I used Mailchimp for years, and struggled with the outdated features. There was nothing keeping me loyal to Mailchimp so I looked around for a new email service. I used plenty of email services (mailjet, sendinblue, Mailchimp) out there before I came across Omnisend. Mailchimp sucks - just trying to create 1 email takes forever because it’s so laggy. Mailjet is ridiculously buggy and has no brand customisation which is obviously a major aspect when creating brand loyalty and trust with your subscribers. Omnisend is by far the best. And on their free plan you get 15,000 emails FREE per month, which is a crazy amount for FREE! But the most amazing feature has to be the unlimited subscribers - now this is the biggest benefit, because most email services charge you depending on how many subscribers you have. Which for a blogger SUCKS because it’s almost as if they are punishing you as you get more and more successful!

단점:

Honestly, I’ve been using Omnisend for a few months now and I can’t think of anything I dislike about the service. After using so many crappy email services, I can’t believe I didn’t find Omnisend sooner.

We love Omnisend!

주석: Love Omnisend so much!

장점:

Our favorite part is the dedicated account manager - Sydney! She is always looking for ways for us to optimize and helps with any issues that come up! I love having one person who helps us with projects rather than feeling like you are lost in a cog with many other programs/companies.

단점:

Would love more segmentation options, but software is awesome overall!One thing I would love to improve is just having a drop down for time when scheduling a campaign. The current time selector is very sensitive and easy to make a mistake on. Perhaps splitting date and time into two drop downs.

You're in for some billing surprises...

장점:

The software itself is really intuitive and useful. I enjoyed it very much.

단점:

This billing issue has really soured my feeling about this company. The monthly price that they show on their account page is wrong. They changed pricing over the years that I have been with them - which is absolutely fine. What isn't okay, however, is that where the pricing is shown on the account page is calculated completely wrong. That means, their website was showing that I would be billed $540 per month, and when the bill came in, it was $690. It's very upsetting to not know what to expect. I reached out to omnisend about this and spoke with [SENSITIVE CONTENT], but they showed me their pricing page, which still has a different number ($640). Their own team couldn't figure out what I should have been paying! Now they are not taking responsibility for updating their own website to match the real bill. If you value knowing how much something costs every month and transparency, I would not go with this company.

Definitely Recommend Omnisend

주석: Overall - A++. I considered migrating to some other platforms like Drip, but the team at Omnisend is so helpful and responsive that I would never switch. I really feel that I have been growing with a small company that I am by now a part of.

장점:

The product is easy to use and set up. What I would most recommend is the excellent customer service, that I cannot compliment enough. The team is very helpful and has been with me through all issues over the years.

단점:

The reports could be done better. I would like it if they were customisable, and some features are lacking for no apparent reason. For example, when reporting on Campaigns, you can see the amount of sales generated through Omnisend Campaigns and the average order value, but not the amount of orders. Conversely, when looking at the same report for Workflows, you can see the amount of orders. The UI could also be done better, as I feel there is a lot of wasted space that makes things harder to read / see than they should be.

Is Omnisend for me?

주석: Very pleasant. Good feedback and support when you need it. For me it is user friendly.

장점:

I really do appreciate the live visitor feature, as it lets me see who and how many potential customers are interested in a specific collection or product. I usually use the same template, less time spend on trying to figure out is any link is live. Time is money as they say, plus what's familiar, is easy.

단점:

I like to see when new signups happen. See their info to give them a special treat with their shipment. At the moment I don't see that option, though it may just be me not the system. As I say, I don't have much time to explore.