기업의 더 효율적인 소프트웨어
선택을 위한 17년 지원 경험

Forms On Fire 사용 후기 및 리뷰

4.7 (130)

Forms On Fire 정보

정확한 조사, 감사, 안전 보고서, 주문 및 기타 작업을 완료하기 위한 모바일 앱입니다. 사용하기 쉬운 엔터프라이즈급 성능을 지원합니다.

Forms On Fire 자세히 알아보기

장점:

It's a blank canvas, you can create any type of form you require. With a little bit of technical knowledge it can be made extremely powerful.

단점:

Not having cell service at all locations, could have an offline version.

Forms On Fire 등급

평균 점수

사용 편의성
4.5
고객 서비스 소프트웨어
4.8
특징
4.6
비용 대비 가치
4.7

추천 가능성

9.1/10

Forms On Fire은(는) Capterra에서 130개의 사용자 리뷰를 기준으로 별 5개 중 평균 4.7점을 받았습니다.

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리뷰 필터(130)

Joanna
Joanna
미국의 Director of Marketing
검증된 LinkedIn 사용자
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Fun to use, so robust for small businesses looking for efficiency

5.0 7년 전

주석: Ability to gather info from guys in the field and turn it into nice-looking reports for customers and actionable knowledge for the office.

장점:

When my business needed a form built and I was tired of waiting for programmers to build stuff for us that cost a lot of money and our time trying to explain to them what we needed, then wasn't quite right because they still don't really understand our business, I decided to build one myself. I then spent a lot of time looking at different products, and most of the ones that had the core functionality I needed (the ability to automatically create PDFs) were either too annoyingly simple and couldn't make the calculations I needed or they were so complex I would have to learn a lot of programming. Thank goodness I found Forms on Fire! It's the perfect middle ground that lets me do amazing things with a little work and playing around but takes care of the basics in the background.

단점:

They have a knowledge base that is great for getting started, but often doesn't show enough examples for me to quickly understand how to make their more advanced features work. And sometimes they go ahead and release new features (yay!) without fully debugging or writing up how to use or the bugs they've already found and are working on.

Forms On Fire 응답

6년 전

Hi Joanna, we appreciate your kind words and we now have a process in place for adding examples to our knowledge base, which occurs every week!

Paul
영국의 Sales & Marketing
재생 에너지 및 환경, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Technical Surveys

5.0 3년 전

주석: We needed a way to capture survey information from our engineers and have that data distributed to our designers and sales people to assess the results - many of our customers are in rural areas with no internet coverage, so the ability to work off-line was critical.
We use the software on a regular basis and are able to instantly update the survey forms with engineer feedback for re-use within minutes.
It has helped us conform to industry documentation requirements as well as provide consistent data for our designers to work with.

장점:

Easy to use and create sophisticated data entry forms for our engineers to capture customer data. The killer feature for us is the off-line ability to capture data and then upload automatically when next connected. Customer support is amazing!

단점:

It does a whole lot more than we need, so it would be good to be able to use a simpler cut-down version

Terry
캐나다의 Past CEO
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Team was very attentive to our needs at the time along with ongoing support.

3.0 7년 전

장점:

We were able to customize it to meet our needs of both the developers and the end users. The ability to take a few steps back was important to get the software working they way we wanted it to

단점:

The inability to change the structure of the software once we went too far down the development path.

Forms On Fire 응답

7년 전

Hello Terry and thanks for writing. Many of our clients find it easy to change the structure. Please contact support@formsonfire.com to schedule a complimentary session with a platform specialist to help you make the changes you want.

Paddy
영국의 Systems and Support trainee
정보 기술 및 서비스, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Customer support review

5.0 3개월 전

장점:

What really sets this Forms on Fire apart is their incredible customer service. Every interaction we've had has been professional, timely, and solution-oriented. The support team is knowledgeable, responsive, and genuinely cares about helping us succeed. They go above and beyond to ensure that every problem is resolved quickly and effectively.

단점:

I have found nothing to dislike about forms on fire.

Forms On Fire 응답

3개월 전

Thank you so much for your wonderful review! We're delighted to hear that our customer support has made such a positive impact. It’s our goal to provide professional, timely, and solution-oriented service, and we're thrilled that our team has been able to deliver that for you. Knowing that we’ve gone above and beyond to help you succeed means a lot to us. We truly appreciate your kind words and are glad that you’ve had such a great experience with Forms on Fire!

Carlos
미국의 IT Director
식품 및 음료, 201~500 직원
소프트웨어 사용 목적: 무료 체험판
리뷰어 출처

Evaluating this software

4.0 2년 전

주석: No sure, I just test it on a trial version and still on evaluation

장점:

easy to implement, low code or no code, streamlining processes

단점:

No sure, I just test it on a trial version and still on evaluation

Forms On Fire 응답

작년

Hello Carlos, we are very grateful for you starting a trial of the platform and we hope you found it useful. Please contact us on support@formsonfire.com for any help you require.

Jennifer
미국의 Environmental Engineer
토목 공학, 10,000+ 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Data collection made easy

5.0 6개월 전

주석: I have been using Forms on Fire for almost 7 years in my job at an international engineering firm and cannot speak highly enough of this product! I have designed forms from basic single-page fill-in-the-blank type forms to incredibly complicated multi-page forms using pre-populated repeating tables, subforms, and even approval steps. I am not a coder but have been able to design forms that do everything my clients have asked, including making stepwise decision-making fields. Some of our field techs have been resistant to using digital forms but most of them report back that they love how easy-to-use the forms are and they don’t ever want to go back to paper. The project managers are equally enthusiastic about the data they receive since they no longer have to decipher handwriting or deal with entries that do not conform to their requirements. My company’s firewall does not allow direct posting to SQL so we had to use the API and go through the Sync connector. Forms on Fire support was very helpful through this process, working with our IT department to get everything set up correctly. In fact, the support team has always been wonderful, responding quickly with suggestions or work-arounds whenever I have gotten stuck on a complicated solution. If you need to collect data in any remote setting, you can not go wrong with Forms on Fire.

장점:

It's easy to learn and easy to use. You can make edits without interrupting field team. You can get your data in practically any way you need it. The data is clean and consistent.

단점:

My only complaint is that I can't use the repeating table with a repeating table with the Sync SQL connector - I have many projects that could use this. I do have a work-around (subforms) so I can deal with it but sure would be nice!

Forms On Fire 응답

6개월 전

Thank you so much for your detailed and positive review! We're thrilled to hear about your successful experience with Forms on Fire over the past 7 years and how our platform has been instrumental in your projects at the international engineering firm. Regarding your feedback about the limitation with the Sync SQL connector and repeating tables, we appreciate you bringing this to our attention. We're excited to let you know that integrating repeating tables with the SQL connector is currently in development and will be included in a future update. We believe this enhancement will make your projects even more streamlined and efficient. Thank you again for your support and for being such a valued member of the Forms on Fire community. We look forward to continuing to serve your data collection needs with even more functionality!

Colin
캐나다의 Aspire Leader
비영리 조직 관리, 51~200 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Forms on Fire is a great investment!

5.0 6개월 전

주석: Forms on Fire made managing complex and dynamic data flows easy and straightforward. It's an investment which is worth every penny.

장점:

Forms on Fire offered to build first form which was great. We can collect data from 14 different organizations in real time and can assess performance easily. Tutorials and walkthroughs of the site were fantastic. When compared with 4 other competitors Forms on Fire had the best quality product. Customer service has been very impressive to date. I would recommend Forms on Fire for any firm looking to build an infrastructure to manage lots of complex information across different organizations and streamline processes.

단점:

No drawbacks, Forms on Fire is fantastic!

Forms On Fire 응답

6개월 전

Hi Colin, The whole team wishes to express our deepest gratitude for the incredible review you wrote about Forms On Fire. Your kind words mean the world to us, and we are truly humbled by your feedback. Your review not only highlights the features and benefits of our product but also reflects the dedication and hard work of our team. We are thrilled to hear that our tutorials and walkthroughs were helpful in getting you started, and that our customer service has been impressive. We take great pride in the quality of our product and the level of customization it offers. Your recognition of these aspects is a testament to our commitment to providing the best possible experience for our users. Your recommendation of Forms On Fire to other firms looking to manage complex information across different organizations is a true honor. We are grateful for your trust in our product and your willingness to share your positive experience with others. Thank you once again. -Forms On Fire

Alex
미국의 Restoration Coordinator
건설, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

The best customizable app for businesses

5.0 9개월 전

주석: Overall, Forms on Fire is a great program and really helped elevate our company. With the ease of use, and the simplicity of it, we were able to switch all of our divisions to the app seamlessly. Our customers are happy, and we were able to minimize issues and complaints with them.

장점:

The ease of customization on the app for our technicians. It was so easy to learn how to code and build the paperwork and app form. The customer service team was so quick to respond when I had a question about my form.

단점:

Sometimes, it takes a few minutes for the paperwork to come through once our technicians submitted. Thy sometimes have to press the "force sync" button or leave the app open.

Forms On Fire 응답

8개월 전

We're genuinely touched by your kind words and thrilled to know how much Forms On Fire has positively impacted your company. It warms our hearts to hear about the seamless customization experiences of your technicians and how our customer service team has been there for you right when you needed us. Your success story, from the smooth transition across divisions to the happiness of your customers, fills us with pride and joy. We understand the hiccup with the syncing process and appreciate your patience as we strive to enhance every aspect of our service. Your journey inspires us to keep improving and to continue providing support that makes a difference. Thank you for letting us be a part of your company's success story.

Tom
캐나다의 Network Manager
식품 생산, 201~500 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Very easy for end users to grasp

5.0 8개월 전

주석: Had a use for the product and everyone I talked with, was more than helpful getting us comfortable and up and running quickly.

장점:

Easy to get end user paper documents and processes converted to electronic format. very customizable product.

단점:

I really don't have a dislike for the product.

Forms On Fire 응답

8개월 전

Thank you so much for your positive review! We're thrilled to hear that our product's ease of use and customization have met your needs for converting documents and processes to electronic format. Your satisfaction is our top priority, and we're here to continue providing you with the help and solutions you need. Thanks again for choosing our Forms On Fire and we look forward to supporting your success in the future!

Alex
싱가포르의 CEO
소비자 서비스, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Mobile Forms

5.0 6개월 전

주석: Very positives. Will be using it for years to come.

장점:

Easy customise and professional fast respond from support.

단점:

Only if it can be cheaper on subscription

Forms On Fire 응답

6개월 전

Thank you for the amazing review you left us. Your thoughtful words and detailed feedback are not only incredibly appreciated but also instrumental in helping us serve you and others better. Please remember to reply to the original email we sent out.

Dustin
미국의 Director of Automation
부동산, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Highly customizable and critical to our operations!

5.0 작년

주석: Generally a great experience. Any issues have been quickly resolved by the FOF team.

장점:

Forms on Fire is highly customizable and allows me to import my data to various platforms like Excel, PowerBI, and custom databases.

단점:

No real complaints. The software meets our needs.

Forms On Fire 응답

작년

Thank you so much for your review. Be sure to reach out to support whenever you need us.

Nick
미국의 Technical Project Delivery Lead
재생 에너지 및 환경, 5,001~10,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Forms on Fire Review.

4.0 5년 전

장점:

In one word: flexibility. Basic forms can be developed by almost anybody. More advanced forms can be developed by getting a little creative, though you may need to reach out to Forms on Fire to help implement your desired solution.

단점:

Forms on Fire can be incredibly complex, requiring users to do a lot of learning.

Manuela
미국의 Principal Scientist/Project Manager
환경 서비스, 10,000+ 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Forms on Fire

5.0 5년 전

주석: We are using Forms on Fire on all our field tablets to gather resident and sampling information. Greatly reduces the use of paper, and minimizes with pull down menus the typing errors, etc.

장점:

System is flexible, powerful, and easily adaptable to a lot of different applications. We were able to use existing templates and got them integrated into our user platform relatively easy. User friendly, app does save any information entered if you have to quickly exit and loose service. Fantastic customer support.

단점:

Some features are still being worked on, at times can become unstable and crash on us in the field. Fortunately, the entered data is being saved and we loose little time until we are back up and running.

Evgheni
독일의 Product Manager
의료 기기, 1,001~5,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Powerful and customisable app

5.0 3년 전

주석: Collecting an extensive amount of information and submitting it to the CRM via REST Requests.

장점:

The level of flexibility you get in FoF is insane. You can basically create any form that will be tailored to your business needs. A variety of integration options supports this statement.

단점:

More design customizations and remote user management would make a great addition to the features set of FoF.

Forms On Fire 응답

작년

Thank you Evgheni for your review. We have a number of clients who manage their users remotely from the mobile app. Reach out to our support group for instructions on how to add/delete/modify users directly from the mobile app. :)

Tyler
미국의 Safety Coordinator
정부 행정, 1,001~5,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Easy and Friendly

5.0 3년 전

주석: The app allows me to complete site inspections quickly and accurately identify hazards across the city .
Very easy to use and when I get stuck forms on fire support is there to help when needed.

장점:

This software application allowed us to build a easy to use inspection form that captures information and pictures. the system then turns this data into the final report allowing department managers an easy to read report to identify corrections. the forms on fire app does away more than our IT department allows great ways to capture data this is amazing product.

단점:

The only con is that I am not allowed to use all the awesome features available with this product.

Forms On Fire 응답

작년

Tyler, we really appreciate your review and we're happy that you are completing inspections quickly and accurately. If there is a feature you think you could implement to improve your experience, don't hesitate to reach out to our support group for assistance. :)

Albert
미국의 Senior Operations Manager
물류 및 공급망, 501~1,000 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Think it's a great product

5.0 5년 전

주석: Overall experience with this product has been great

장점:

Easy for end users to complete and share information

단점:

Data not always the way you want for presentation

Karley
미국의 Property manager
부동산, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Amazing app!

5.0 2년 전

주석: My overall experience has been great. I’ve been using Forms On Fire for almost 3 years and have no complaints!

장점:

I love how easy the app is and the different apps we have been able to build within forms on fire. It makes our day-to-day easier.

단점:

At this time I cannot think of any features that need improvement.

Forms On Fire 응답

작년

Thanks again for your review, Karley. We appreciate your loyalty and we are here to support you along your journey.

Elizabeth
미국의 VP
병원 및 의료, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

We have had a couple glitches mostly with time issues, but overall the product has worked well.

4.0 7년 전

주석: Ease of doing forms online in the field

장점:

Once you learn the program it is easy to use. The setup is easy to use with tablets in the field.

단점:

There is a learning curve on creating the forms. When there is an error in your form it is not always easy to trace back. I also think that the program is the most glitchy when I am creating a large form.

Forms On Fire 응답

7년 전

Hello Elizabeth, thank you for your feedback. If you think there is ever a glitch, please send an immediate email to support@formsonfire.com. We are happy to help you. Also, for your large form, please reach out and we'll give you a complimentary 1 hour help on your large form.

Stephen
미국의 Analyst
리테일, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

A great platform to put mobile data in the hands of your users

5.0 5년 전

주석: [SENSITIVE CONTENT HIDDEN] at Forms on Fire helped us to build a mobile app to support all of our merchandising representatives visiting retail stores across the country. They have up-to-date store data at their fingertips as well as all the notes they took the last time they visited.

장점:

The platform provides the standard infrastructure along with incredible flexibility to build the app that your business needs.

단점:

I only wish I was able to spend the time learn how to do more of the programming myself.

Christopher
캐나다의 Sales Director
운송/트럭/철도, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Our experience with forms on fire has been nothing but positive right from the start.

5.0 7년 전

주석: We chose to move to electronic forms because our tech lost the occasional work order and this incurs costs for our company and we wanted to eliminate losses from that department. With forms on fire there is no reason to ever lose a form again.

장점:

Price: We're a small business so we didn't want to spend huge amounts of money on this solution and the folks at forms on fire have been able to give us everything we wanted at a very fair price. Work performed: The work they put in our forms was astounding and the effort to meet our deadlines was impressive ( we met the deadline btw). The end result is a very intuitive form that we're proud of showing off to our customers and that our employees love.

단점:

As far as I'm concerned there are no cons, you could argue that the software has a bit of a learning curve but I would argue back that any powerful ( feature packed) software has a steep learning curve.

Forms On Fire 응답

7년 전

Thanks again Christopher for your review! Hope you're enjoying your app.

James
미국의 Administrator
창고 관리, 501~1,000 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

This Program is User Friendly

5.0 3년 전

주석: Creating templates that are easy to follow and use as a end user that help productivity for the company with a minimum chance of workflow stoppage has to be something to special. My overall experience has been really great at this point. Very impressed!!

장점:

It is simple to use and I'm not that tech savvy. My company uses this program and it was new to me but the initial introductory into learning and navigating through it was not too difficult as I started to use it. The ease of navigation is what I would say I like most about it.

단점:

I used the app for my mobile which is overall good app and gets the job done also. However, it did clamp on me at one point but I'm not sure if it was my network on my end or the app. This was not a big deal because it did pick back up. Which goes to say I that my least issue was not that much of a issue.

Forms On Fire 응답

작년

Thank you James. Don't hesitate to reach out to our support team if you ever require assistance.

Dennis
미국의 Global Business Analyst
마케팅 및 광고, 10,000+ 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Forms on Fire - First Project Review

5.0 2년 전

주석: We were addressing many business needs on the marketing demos side and can now coordinate those into efficiencies. Then merge that into analytics to drive business needs and strategies.

장점:

Format is very easy to use. Easy to save and return access. Easy for users navigate and easy for developer to build.

단점:

Compared to other migration projects I really cannot answer this question at this time. We literally built, tested, and had users operational in week and that was with the education time. The instructor in this case was [SENSITIVE CONTENT] and he seems to have the right combination to coach/train developers like me that have just been introduced to the tool prior to the project development.

Forms On Fire 응답

작년

Thank you so much for your review Dennis. We are here to help you and your company whenever you need it. :)

Lloyd
미국의 Firefighter
공공 안전, 자영업
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Absolutely the best

5.0 9개월 전

장점:

Saves so much time which saves money for my company.

단점:

Nothing absolutely love it best thing I have purchased

Forms On Fire 응답

8개월 전

Thank you immensely for your glowing review! We're overjoyed to hear that Forms On Fire has been a valuable time-saver for your company, ultimately contributing to cost savings as well. It's incredibly rewarding for us to know that our product stands out as the best investment you've made, with no drawbacks in your experience. Your satisfaction and success are what we aim for with our service. Should you have any suggestions or need further assistance, we're always here to support you. Thank you for choosing and trusting Forms On Fire!

Rhiannon
미국의 COO
건설, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Amazing Software!!

5.0 8년 전

주석: Forms on Fire has saved our company so much time and made us highly efficient. It's so nice to work with people who are not only great at customer service but know their own software fowards and backwards!

Forms On Fire 응답

7년 전

Hey, thanks again for your review. Hope you have found some terrific improvements for your business.

검증된 리뷰어
검증된 LinkedIn 사용자
부동산, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Great app for getting feedback as forms

4.0 6년 전

장점:

- The software is packed with lots of features so that I can get almost any type of data from the user - The elements that can be used in the doc is extensive, and I can build great richer forms

단점:

- There is not freemium model and the pricing seems to high - The knowledge base provides tutorial for the basic level of data. But we need to figure out on out own for more advanced features. - Lots of bugs in the features

Forms On Fire 응답

6년 전

Please be sure to sign up for our free training class by sending an email to engage@formsonfire.com. Also, we encourage you to ask support@formsonfire.com about any potential bugs you may be seeing. We pride ourselves on quality software and we would like to understand what you're seeing in this area as soon as possible. Thank you,