기업의 더 효율적인 소프트웨어
선택을 위한 17년 지원 경험

Mentionlytics 사용 후기 및 리뷰

4.7 (38)

Mentionlytics 정보

듣고, 분석하고, 보고할 수 있습니다. 브랜드 멘션을 관리할 수 있는 완벽한 웹 및 소셜 미디어 모니터링 솔루션입니다. 데이터 품질 및 수량.

Mentionlytics 자세히 알아보기

장점:

A software that is very user friendly and comprehensive.

단점:

One of my keywords was difficult to monitor, due to the wide range of results, many of which were irrelevant.

Mentionlytics 등급

평균 점수

사용 편의성
4.7
고객 서비스 소프트웨어
4.9
특징
4.7
비용 대비 가치
4.6

추천 가능성

9.1/10

Mentionlytics은(는) Capterra에서 38개의 사용자 리뷰를 기준으로 별 5개 중 평균 4.7점을 받았습니다.

Mentionlytics을(를) 사용해 본 적이 있나요?

귀하의 사용 경험을 다른 소프트웨어 구매자에게 알려주세요.

리뷰 필터(38)

Despina
Despina
그리스의 Project Manager
검증된 LinkedIn 사용자
리서치, 1,001~5,000 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Very helpfull

5.0 5년 전

주석: We recently used Mentionlytics to check the dissemination efforts of a European H2020 project we are coordinating. It provides helpful insights and it suggests ways to improve our online presence.

장점:

Although we had no previous experience with monitoring tools, the whole set up was pretty straightforward and easy. We are able to check all of the mentions right away and get a clear perspective of our exploitation efforts. Boolean search works wonders and the alerts and reports are a major plus.

단점:

We would like more facebook results, although Mentionlytics brings most of them compared to other tools.

Mentionlytics 응답

2년 전

Thank you so much for taking the time to provide feedback!

Konstantinos
그리스의 Data Scientist
화학, 10,000+ 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

The brand reputation management tool that you should rely on

5.0 작년

장점:

Mentionlytics has been a game-changer for our data analysis efforts in my company over the last two years. Its comprehensive social media coverage, real-time monitoring, and advanced sentiment analysis have empowered us to stay ahead in our industry by monitoring our brand's reputation, tracking market trends, and responding promptly to customer feedback. The competitive benchmarking, customizable reporting, and user-friendly interface make Mentionlytics an exceptional tool. The outstanding customer support provided by their team has been a standout feature, ensuring a seamless experience. Mentionlytics is undeniably a must-have for organizations seeking to harness the power of social media analytics to gain deeper insights and maintain a positive brand image. Highly recommended!

단점:

As a new platform with a wealth of data and features, it did take us some time to become fully familiar with all its capabilities. However, it's worth mentioning that Mentionlytics' customer support was instrumental during this process.

Geeti
인도의 Doctoral student
경영 컨설팅, 501~1,000 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Mentionlytics is a great way to monitor web and social media presence.

3.0 2년 전

주석: Mentionlytics is an effective tool to monitor mentions and engagement across multiple sources. It provides insights in one place and is very easy to use. However, the lack of sentiment analysis and hashtag tracking features is a limitation.

장점:

I liked the fact that it provides insights from multiple online sources in one place, which helps in understanding the bigger picture and getting an overall view of the conversations. It is also very easy to use, which makes it ideal for both beginners and advanced users. Furthermore, the real-time analytics feature is quite impressive as it provides up-to-date insights about the conversations.

단점:

I wasn’t very impressed by the lack of features such as sentiment analysis and hashtag tracking. These features are quite important for understanding the sentiment of the conversations and analysing the effectiveness of campaigns using hashtags.

Mentionlytics 응답

2년 전

Thank you for taking the time to share your experience with us. I would like to let you know that the platform supports sentiment analysis (in every language!) and it is available in trial accounts and of course in every subscription plan. Sentiment analysis is one of the primary features of the platform. Furthermore, a keyword you can enter into the platform can be anything, a brand's name, a product, a competitor's name/product, a public figure's name, a hashtag, a topic, etc. We'd be happy to contact us and show you how to enter a hashtag as a keyword and how to view your sentiment analysis.

Melis
튀르키예의 Global Brand Manager
인쇄, 1,001~5,000 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Tracking share of voice by using Mentionlytics

5.0 4개월 전

주석: We truly recognize the importance of tracking online brand performance to create successful data-driven strategies in multi-regional markets.
With Mentionlytics Share of Voice insights, we can demonstrably prove the effectiveness of our marketing activities to leadership, ensuring continued support and resources. Also, this data-centric approach helps us stay focused on outperforming competitors in every region.

장점:

-Social listening across all social channels -Performance by country/channel/keyword -Measuring share of voice against competitors -Analyzing industrial trends

단점:

-Irrelevant matches and needed optimization -Few missing platforms like Line (Japan), WeChat (China), but they're in progress.

Katie
대한민국의 marketer
교육 관리, 51~200 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Good, but need improvement

4.0 2년 전

주석: Need effort to set to collect accuate data. Quick response and assistance help.

장점:

To see the collected mentions and customer service is quick and careful

단점:

Data collection that is not costomuzed. I would like to designate the priority of the category we collect

Mentionlytics 응답

2년 전

Thank you for sharing your experience with us. Depending on the keyword/s, further optimization may be necessary. For this reason, our customer support is there to help you and advise you on how to enter the right keyword/s, since every platform out there has its own unique way to function.

Johana
케냐의 Sales consultant
온라인 미디어, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Tool for social media marketers and influencers

5.0 3년 전

주석: It's a good tool I can recommend to anyone running social media marketing company .

장점:

Actually if you are an influencer or social media marketer you will like this tool , I use this like dairy , I can't compare it with another tool , it is easy to use and for sure you don't require a lot of experience everything is direct and straightforward . This platform is even good for anyone with a startup company ,I am able to view all my social media analytic and I use this platform to check and monitor competitors performance.

단점:

I don't have much to say about this tool except they should try to reduce cost it's slightly expensive .

Mentionlytics 응답

2년 전

Thank you very much for sharing this with us! We really appreciate your kind words.

Andrea
독일의 Business Developer
마케팅 및 광고, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Our go-to tool for clients monitoring

5.0 2년 전

주석: We chose Mentionlytics over 2 years ago and keep renewing because of their outstanding customer service, besides the great value of the platform and service it helps us provide to our clients.

장점:

Customer service above all. They are always a call away, literally and they will bend over backwards to help. The platform: comprehensive, easy to use, visually effective, great reporting and summary

단점:

We always run out of mentions and the mentions sometimes are repeated, not relevant.

Mentionlytics 응답

2년 전

Thank you so much for your kind words!

Naya
Naya
그리스의 Co-Founder
검증된 LinkedIn 사용자
식품 및 음료, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Valuable insights & great capabilities

5.0 5년 전

장점:

Mentionlytics brings much more results than other social media monitoring tools I have tested, it’s very easy to use and Customer support is awesome.

단점:

Only that the mobile app doesn’t provide the same capabilities as the desktop application. E.g. I couldn’t add a new keyword from my mobile app, I had to open it in a browser.

Mentionlytics 응답

2년 전

Thank you for sharing your experience with us! Our mobile app was recently updated and you may now add new keywords from it!

검증된 리뷰어
검증된 LinkedIn 사용자
비영리 조직 관리, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

An intelligence easy-to-use tool!

5.0 5년 전

주석: With the features and social intelligence advisor, it's super easy for an organization to monitor and manage its online image efficiently.

장점:

Boolean operators, a social media publisher, and social intelligence advisor are features that allow us to have a trust-worthy and efficient social media monitoring.

단점:

I don't have something that I dislike until now

Mentionlytics 응답

2년 전

Thanks for sharing your rating with us and the community.

Aretousa
Aretousa
그리스의 Shop Owner
검증된 LinkedIn 사용자
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Nice and easy to use!

5.0 7년 전

장점:

The platform has a nice user-friendly design and is informative at the same time. Contains loads of info from different sources, so you get the whole picture at once. Since I made a small research before choosing mentionlytics, I `d like to highlight the huge number of features that it offers even in the startup plan (ideal for a small business like mine), compared to other similar tools, which provide those info only at their high-cost packages.

단점:

One of my keywords was difficult to monitor, due to the wide range of results, many of which were irrelevant. It gave us some hard time, but with their help we managed to optimize it for my needs after all.

Mentionlytics 응답

2년 전

Thank you for your kind words!

Andres
멕시코의 Project Coordinator
마케팅 및 광고, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Wish I could filter the mentions by hour

4.0 2년 전

주석: Pretty good. It's an easy-to-use tool to analyze data for social media.

장점:

It's simple and easy to use for social media monitoring.

단점:

Wish I could filter the mentions by hour so when doing monitoring reports, mentions don't overlap in two different reportsd.

Mentionlytics 응답

2년 전

Thank you for taking the time to share your experience with us, we really appreciate it. You can use labels or tags to download daily reports and avoid having the same mentions in different reports. Please contact us and we'd be happy to show you how you can avoid having the same mentions in more than 1 daily report!

Stathis
그리스의 Digital Media Specialist
숙박업, 201~500 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Your Social Media ally

5.0 2년 전

장점:

Easy to use with many features that help analyze sentiment, reach and engagement.

단점:

Sometimes it lags when you load too many mentions.

Mentionlytics 응답

2년 전

Thank you for taking the time to rate us, we really appreciate it!

Ivette
스페인의 Publicista
방송 미디어, 11~50 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Entérate de lo que dicen sobre tu marca

4.0 작년

장점:

Tiene algunas ventajas sobre sus competidores, por ejemplo, la sencillez desde el principio y la facilidad para empezar con todo, las funciones IA que etiquetan como positivo, neutro o negativo cada comentario o mención funciona muy bien, también la IA reconoce patrones sobre las menciones y te da consejos para aprovecharlos. Además puedes crear reglas de automatización para etiquetado y demás, lo cual ayuda mucho en el monitoreo de RRSS.

단점:

Es bastante caro, ya que si quieres actualizaciones constantes (que es lo deseable) debes tener uno de los planes más caros, lo cual sube mucho el precio (4 veces el paquete básico).

Daniel
멕시코의 Marketing Director
원격 통신, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Great Tool to Measure the Brand Social News and Mentions

4.0 2년 전

주석: Provides the team with a good scope of mentions for the brand and the most important competitors, and summarizes the activity beyond social media in a useful manner

장점:

It's very easy to use and provides a good summary of mentions for the brand and keywords

단점:

Sometimes retrieves mentions that are old, and/or not relevant

Mentionlytics 응답

2년 전

Thanks for taking the time to review us! We appreciate it!

Vangelis
그리스의 Digital Marketing Specialist
마케팅 및 광고, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Mentionlytics Review

5.0 5년 전

장점:

It's very useful because you can get many insights for your brand just by putting your brand name.

단점:

I haven't experienced any negative side yet. It's useful, easy to use, cheap and with great customer support.

Mentionlytics 응답

2년 전

We are so grateful for your kind words!

Pierre
독일의 Managing Director
마케팅 및 광고, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Excellent Service

5.0 2년 전

주석: The communication with the customer support is exemplary!

장점:

The software is easy to use. Product features are quickly implemented. If you want to reach out to a client's help it is outstanding! Great Support! Excellent features!

단점:

There is nothing I can complain about - and if there were, I'm sure they would fix it if I ask for it!

Mentionlytics 응답

2년 전

Thank you so much for your kind words!

Jobst
미국의 Head of Content & Legal Market Startegy
법률 실무, 자영업
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Useful social listening tool

4.0 2년 전

주석: Heading into year 2 and looking forward to expanding use.

장점:

Social listening and share of voice analysis are easily setup and utilized with Mentionlytics.

단점:

There are too many add-ons and functionality tiers and limited flexibility in that regard.

Mentionlytics 응답

2년 전

We're really grateful and appreciate you taking the time to share your rating with us.

Irini
그리스의 Designer
정보 기술 및 서비스, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Excellent reports!

5.0 5년 전

주석: We use Mentionlytics in the marketing department and we are very pleased with the tool. It’s very easy to use, the support is excellent and they is nothing we are not able to perform with it. Also the feature that lets you label a mention and assign it to one of your team member is really helpful, totally works for us.

장점:

Within a simple dashboard everything is there.. mentions, hashtags, share of voice. All the important info that my colleagues and I are interested in, without losing a single mention. I really like the email alerts and the reports that are being delivered. They are well integrated and make our monitoring life easier.

단점:

So far, so good! Everything work as they should.

Mentionlytics 응답

2년 전

Thanks so much for sharing your experience with us!

Osvaldo
멕시코의 Gerente
교육 관리, 201~500 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Excelent service

5.0 2년 전

장점:

Cost, designe, friendly. The reports are very nice.

단점:

Maybe the monitoring of Facebook and Instagram.

Mentionlytics 응답

2년 전

Thank you for your kind words and for rating us! We understand that getting every mention out there is important for you but some channels have some restrictions that we (and every third party) must follow.

Kavon
자메이카의 Assistant Manager
회계, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

10/10 the best app ever!

5.0 작년

주석: Mentionlytics is literally the best at tracking and monitoring social media which helps with users to gain information about a brand and automatically track mentions.

장점:

It a very cheap app that helps track and monitors your social media an easy to use.It's Very easy to navigate this tool witch is amazing.

단점:

Its a well integrated app that ..it has some quirks but thats irrelevant.it amazing.

Nikos
그리스의 Software Developer
소프트웨어 사용 목적: 제공되지 않음
리뷰어 출처

Opened a window to the overview of our internet reach

5.0 9년 전

주석: When we started our evaluation of Mentionlytics we were looking for an efficient tool to help us track our reach on the web in general. What we needed was to be able to easily have a detailed overview of who talks about us and our products in the internet, either in the web or in the social media echosystem. Mentionlytics did exactly that. Once we registered and added the keywords we wanted, it took about 15-20 mins to scan and bring up all the mentions for the last month! All the info we wanted was there and presented in an easy to use and understand manner, plus it had the infographic which is both really helpful and a tool to use with our customers. What is more important it showed us a couple of ways that users are using our products for, that we weren't aware of and was really fascinating to find out. It is an excellent choice and it has already become an important tool in our shed!

Mentionlytics 응답

2년 전

We're really grateful and appreciate you taking the time to share your rating with us.

Natassa
그리스의 Head of Digital Marketing
마케팅 및 광고, 51~200 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Great Tool

5.0 5년 전

장점:

We have been using Mentionlytics the past year for a variety of clients, who need to monitor their Digital Word of Mouth, as well as sentiment, versus their major competitors. As everything moves digital, opinions, sources of information etc, it is a very valuable tool that offers everything it claims to.

단점:

None major, the team is already working on a small yet valuable task, regarding Mentiolytics integrator to major Dashboard / Reporting platforms.

Mentionlytics 응답

2년 전

Thank you so much for taking the time to leave us feedback!

Fotini
그리스의 Market Research Manager
마케팅 및 광고, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Mentionlytics: Definitely Worth Considering

4.0 2년 전

주석: The tool provides a user-friendly interface that is easy to navigate, making it simple to set up and start monitoring social media activity. The Mentionlytics team is knowledgeable, responsive, and always willing to help. If you're looking for a tool to help you monitor your brand reputation and engage with your audience on social media, Mentionlytics is definitely worth considering.

장점:

Ease of set-up and deployment. Great customer service.

단점:

The user interface is visually cluttered.

Mentionlytics 응답

2년 전

Thank you for taking the time to share with us your experience!

Marina
영국의 Digital marketer
정보 기술 및 서비스, 2~10 직원
소프트웨어 사용 목적: 무료 체험판
리뷰어 출처

User Friendly and helpful information

5.0 5년 전

주석: I can monitor my social media channels and digital appearance. Everything is in one dashboard so there is no need of multiple tabs opened. Also the SIA advisor provides some very interesting predictions, which have helped me to the improvement of my marketing strategy.

장점:

I loved the user interface and how easy it was to use! The information that I've acquired from the software helped me a lot and it was as great as I've imagined!

단점:

To be honest, there was not anything that I did not like!

Mentionlytics 응답

2년 전

Thank you for sharing your experience with us!

Mohamed Amine
튀니지의 E-Reputation Manager
마케팅 및 광고, 11~50 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Great monitoring solution

4.0 6년 전

주석: It was a pleasant experience and I also would like to point out that the two of the customer representative are extremely helpful.

장점:

It's user-friendly, it also provides excellent monitoring solution and neatly presented

단점:

Loading mentions takes a while when dealing with numerous results also the lack of customized dashboard ( changing colors, picking specific graphs to display ...)

Mentionlytics 응답

2년 전

Thank you for your kind words!