기업의 더 효율적인 소프트웨어
선택을 위한 17년 지원 경험

EmailOctopus 사용 후기 및 리뷰

4.8 (500)

EmailOctopus 정보

잠재 고객의 성장과 참여를 원하는 기업 및 개인 크리에이터가 쉽게 사용할 수 있는 저렴한 이메일 마케팅 도구입니다.

EmailOctopus 자세히 알아보기

장점:

Integration was easy, the software is easy to use overall. Easy to manage your contact lists for ab testing.

단점:

Lack of functionalities as for automation and possibility of team work.

EmailOctopus 등급

평균 점수

사용 편의성
4.7
고객 서비스 소프트웨어
4.7
특징
4.5
비용 대비 가치
4.8

추천 가능성

9.3/10

EmailOctopus은(는) Capterra에서 500개의 사용자 리뷰를 기준으로 별 5개 중 평균 4.8점을 받았습니다.

EmailOctopus을(를) 사용해 본 적이 있나요?

귀하의 사용 경험을 다른 소프트웨어 구매자에게 알려주세요.

리뷰 필터(501)

Jasmine
Jasmine
미국의 Marketing Coordinator
검증된 LinkedIn 사용자
비영리 조직 관리, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

EmailOctopus: A Great Email Marketing Solution for Small Businesses and Non-Profits

5.0 5개월 전

주석: The cost to value with EmailOctopus has been incredible. Reaching out when you need help is easy, and the response is fast. I am glad we made the switch and would recommend more small companies to give them a try.

장점:

EmailOctopus has a robust template system that makes it easy for anyone to create marketing emails that look nice. The branding template is smooth enough to upload your brand colors, and the tagging, segmenting, and contact field sections allow for customizing demographics for specific emails. EmailOctopus is user-friendly and a wonderful tool at a wonderful price.

단점:

I would like to see more flexibility in custom reporting, especially when comparing campaigns. In addition, email automation is not intuitive and needs more work.

Susan Page
미국의 Owner
글쓰기 및 편집, 자영업
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

GREAT newsletter platform, alternative to pricey competitors

5.0 2개월 전

주석: Great for sending out monthly newsletters. Will continue using for the foreseeable future and may upgrade to Pro!

장점:

Very customizable without forcing me to do HTML. Gives me everything my previous newsletter platform (MadMimi) did and more. Lots included with the Free version that most competitors charge an arm and a leg for.

단점:

There are many pages to each process, and the automation process specifically is quite confusing. Help articles are good but some portions could be better labelled.

EmailOctopus 응답

2개월 전

Thank you for reviewing us, Susan! We're happy to hear you've had a great experience since you switched. Regarding your comment on the automation – would you be able to tell us a bit more about what wasn't clear enough? We strive to make our features and documentation clear and easy to use, so any feedback would be super helpful. Thanks again for recommending us!

Rachel
미국의 Volunteer
비영리 조직 관리, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Not Impressed due to lack of deliverabilaty and one poor customer service rep

1.0 9개월 전

주석: Yuck. I am bummed, but the customer service was lacking, regardless of a free account or not. As a small, volunteer-run nonprofit, we are frugal, and apparently not paying equates to a not good experience.

장점:

The initial customer service was just fine, but when inquiring about bounce-back rate, the individual responding was simply "icky".

단점:

We experienced an extremely high deliver-ability issue, when we had zero with the previous platform. When inquiring about the drastic swing between the two platforms, I was met with extreme disrespect by the customer service agent, [sensitive content hidden], who proved that he is simply not a good person. While I had positive experiences with other reps, he proved to not be one of them. Any organization would be curious about why there was such a large swing in numbers, in post-actively reading reviews, lack of deliver-ability was a constant.

EmailOctopus 응답

8개월 전

Hi there, Thank you for taking the time to feedback. At the time we reviewed the bounce rates and we confirmed, via email, that these were hard bounces as a result of importing "Cleaned" contacts from your previous provider, Mailchimp. Cleaned contacts are contacts who have previously hard bounced or marked your emails as spam. As a result, you had a high hard bounce rate (but otherwise strong open rates). I appreciate poor results are frustrating and we are happy to help where we can. However in some instances we need to limit the support we can offer, particularly on our free plans, where our repeated recommendations and guidance aren't followed. Wish you the best with your new platform.

Edwina
영국의 Author
글쓰기 및 편집, 자영업
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Best ESP Ever - And I've Tried Them All

5.0 3개월 전

주석: Fantastic. Easy to set up and get going, and any issues or queries I had were responded to promptly by helpful, friendly customer service representatives. Overall, I absolutely love using EmailOctopus and highly recommend them.

장점:

Easy to use, uncluttered user interface. All the features I need, great pricing plans, excellent customer service.

단점:

Honestly can't think of anything. I've used a lot of email service providers in the past, including all the 'big names', and EmailOctopus is my favourite by far. Absolutely love it.

EmailOctopus 응답

3개월 전

Thanks for your lovely review, Edwina! We're thrilled to hear you enjoy using EmailOctopus, and we're honoured to be part of your email marketing journey. Thanks again for recommending us. You know where to find us if you need anything along the way ;)

Danny
이탈리아의 Co-Director
이벤트 서비스, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Great for events and mailing lists

4.0 3개월 전

주석: Very easy to schedule and send emails, and a simple, user-friendly experience which I'd recommend to other organisations who use mailing lists.

장점:

It's user friendly, and it's free. I found out about EmailOctopus when Mailchimp started charging extortionate fees for having 1500+ subscribers. Email Octopus was a great alternative.

단점:

Some of the features are still a little basic, so I look forward to some new and improved design options in the future (fonts, shapes, etc)

EmailOctopus 응답

3개월 전

Hi Danny, I'm happy to hear that our price point and simplicity turned out to be a match for you! We're constantly working on improving our platform, so if you have any feature requests, please reach out to our support, and we'll be happy to add your +1 vote ;) Thanks for recommending us.

Carmen
미국의 Sole Proprietor
게시, 자영업
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

User-Friendly and Easy to Use

5.0 3개월 전

주석: It's been great and I love how straightforward it is compared to MailerLite, which is the platform I was using before.

장점:

I love how easy it is to use and how user-friendly it is.

단점:

There are some instances where I'm not able to add content blocks where I need them, or where I'm not able to get images centered properly.

EmailOctopus 응답

2개월 전

Hi Carmen, Thank you for recommending EmailOctopus! I'm glad to hear our platform matches your email marketing needs. If you have any issues with our editor, please reach out to our Customer Success team, and we'll be happy to help ;)

Sal
미국의 CTV Coordinator
엔터테인먼트, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Sal's official review

5.0 2개월 전 신규

주석: 10/10 barrier to entry is low with a very straightforward UI.

장점:

Ease of access. I juggle 3 companies at once and EO helps easily navigate different campaigns!

단점:

One con is Embedded Videos. I'd love to see this option revamped down the road. Also, I wish there was a support line even if I have to pay for a tiered service the option would be nice.

EmailOctopus 응답

2개월 전

Hi Sal, Thanks for reviewing EmailOctopus! We're happy we can help you manage the email marketing for your three companies easily and efficiently. When it comes to adding videos into emails – is there anything specific you'd like us to change? Just to clarify, we don't allow embedding a video directly into your email just because most email clients don't support this option. However, if the support across ISPs increases, we'll definitely update this option. We're here if you need anything else along the way! Thanks again for recommending us ;)

Paige
미국의 President
소비자 서비스, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Easy and professional

5.0 2개월 전 신규

주석: I have been using EmailOctopus for a couple years and love everything about this platform.

장점:

I love how easy EmailOctopus is to use. I can make a professional email in less than five minutes to draw in new customers. My clients have told me that they look forward to getting my emails. Thanks EmailOctopus!

단점:

I don't see any cons. I love EmailOctopus.

EmailOctopus 응답

2개월 전

Hi Paige, Thank you for reviewing us! It's great to hear that our ease of use works out nicely for you – and what a nice piece of feedback from your clients! Thanks again for recommending us – we're here if you need anything ;)

Tigran
네덜란드의 Owner
게시, 2~10 직원
소프트웨어 사용 목적: 무료 체험판
리뷰어 출처

고려된 대안:

Perfect for beginners

5.0 3개월 전

주석: Smooth, well documented and I like the integrations out of the box.

장점:

Features, features, features and features

단점:

Few if any. The pricing is super competitive.

EmailOctopus 응답

2개월 전

Thanks for your lovely review, Tigran :)

Jere
핀란드의 CEO
음악, 자영업
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

EmailOctopus Review

5.0 2개월 전

주석: EmailOctopus have been very good for my business.

장점:

I really like the UI, also the site is very easy to use.

단점:

There's not really a thing a don't like, but if I have to say maybe more email templates.

EmailOctopus 응답

2개월 전

Hi Jere, Thanks for your review! I'm happy to hear you're enjoying our UI – our tech and design teams continuously work to improve it, so it's always a pleasure to see positive feedback. I've got some great news, too: we're adding many more templates in the next few weeks, so hopefully you'll find something you like ;)

Ian
미국의 President
마케팅 및 광고, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Everythin we Need

5.0 2년 전

주석: We have used email octopus for many years. I can't comment on the support - because we have never really needed them - their product just runs properly and without issues. We use it for a lot of things, but primarily for email lists for our users and list management. Their API was easy to integrate into our app, and it makes things really smooth and easy.

장점:

Easy to use, almost never a bug, affordable

단점:

UI can be a bit weird, but is super minor. Its a really great product

Phillip
영국의 Illustrator and Director
리테일, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

고려된 대안:

A friendly, clean and reasonably priced mailing list company.

5.0 2년 전

주석: I moved from a different mailing list company which had significantly raised its' prices and bloated its' product full of "features" I didn't need. I was nervous switching, but it was completely painless, even though I had to setup templates and sign-up forms from scratch. Moving my list of 1500 subscribers across was also very easy.

장점:

The interface is extremely clean with no clutter or bloat. The website runs smoothly with no lag when I'm adding lots of info to a newsletter. Block management is easy to understand and it's simple to test the emails before deploying. I appreciate the the simplicity of campaign reports and automations are easy to setup.

단점:

It's not quite as feature-rich as some of the big mailing list companies. However, this isn't necessarily a bad thing as it makes it very simple to use.

Thomas
미국의 Publisher
신문, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Fantastic Newsletter Publishing and List Maintenance Service

5.0 작년

주석: After a service I'd been using for eight years started developing functionality problems, I checked out competitors and came to EmailOctopus on the basis of a recommendation. Haven't looked back.

장점:

Everything WORKS. It's easy to import lists. It's easy to set up lead capture pages to get new subscribers. It's easy to create newsletter templates. It's easy to publish campaigns and get them delivered.

단점:

There's nothing I dislike about EmailOctopus, but if I could suggest one feature it would be social media account linking as opposed to having to manually post links to campaign emails to Facebook and Twitter.

Ahmed
이집트의 Co-Founder & CTO
인터넷, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

고려된 대안:

The most to-the-point software I have ever used

5.0 2년 전

주석: My overall experience is very positive; I wished that I had switched earlier

장점:

EmailOctopus comes as an acronym for value-for-money; it does the job as efficient as a $4k/month software but doesn't leave the guilt when skipping some campaigns

단점:

With a lack of direct integrations, using Zapier is easy but costly. However, they provide a straightforward API that I'm planning to make use of, but of course, it'd be even better to have direct integration available

Darko
스위스의 Web Developer
비영리 조직 관리, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

고려된 대안:

Features, Pricing, Pros & Cons

5.0 작년

주석: EmailOctopus offers a clean interface, competitive pricing, and speedy support. It's preferred over competitors and has gained popularity among users since 2016. Despite some feature limitations, it delivers on user-friendliness, making it a valuable choice for email campaign and marketing.

장점:

EmailOctopus is appreciated for its user-friendliness, quality templates, drag-and-drop editor, and strong customer service. Its value is highlighted, along with positive feedback from Capterra and G2 reviews.

단점:

While praised for its ease and value, some users desire improvements in email list segmentation and additional template options.

Koen
네덜란드의 www.skool.com slash spm
이러닝, 자영업
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Would recommend this to my friends

5.0 4개월 전

주석: great support and link clicks analytics works well

장점:

the freedom in free plan allows you to explore all features in EO

단점:

I mean the interface is great but could use some refreshment. Like Manychat's automation interface

EmailOctopus 응답

4개월 전

Thanks for your review, Koen. Happy to hear our support and analytics work well for you. I noticed you mentioned you'd like a refreshed editor – we're actually working on revamping many parts of our interface, so hopefully, it'll be more intuitive to use ;) Thanks again for recommending us!

Ana
미국의 Owner
의류 및 패션, 자영업
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Simple, straightforward, not overly complicated.

5.0 3개월 전

장점:

It's free for my needs, it was easy, and it has templates that were simple for me to figure out.

단점:

Making a template *before* starting a campaign almost hung me up, but now that I know, I know!

EmailOctopus 응답

3개월 전

Hi Ana, I'm really happy to hear you find our editor easy to use. Simplicity is one of our main goals, so it's great to see that it works out for you. Just to confirm: you don't actually need to create a template before setting up your campaign, but it's indeed an option ;) Thanks again for recommending us!

Lynne
미국의 owner
글쓰기 및 편집, 자영업
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

very satisfied

4.0 4개월 전

장점:

EmailOctopus is flexible in their pricing. Instead of suddenly breaking into an expensive category because of additional subscribers, EmailOctopus has a gentler system. They even reduce the charge if you lose subscribers! Perfect for someone like me with a modest budget.

단점:

The dashboard was a little bit difficult to negotiate at first, and the emails hard to design until I got the knack--now it's not hard at all.

EmailOctopus 응답

4개월 전

Thanks for taking the time to leave us a review, Lynne. We strive to cater to many different use cases, but our main goal is to make email marketing accessible for teams with big ambitions, but smaller budgets. So I'm really happy to hear our pricing works out well for you ;) It's also great that you got a hang of our editor, but feel free to contact our Customer Success team if you need a hand in the future! Thanks again for recommending us.

David
미국의 Owner
사진, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Keep it SImple

5.0 작년

장점:

Email Octopus is the only email program I could connect with. I can do almost anything with any program on a computer. But email marketing has always been overly complicated, in my opinion. I can write copy and set up great graphical design, but email marketing is like this bag of complications that the occasional email marketer doesn't get very proficient in. EmailOctopus simplifies all of this to the point that even if I don't become an expert in email marketing, I can still start and run a campaign and get good feedback on the quality of that email campaign. I like the fact that I can just relax after hitting the send button, and Email Octopus does the rest. For me, I like simplicity. Overly complicated doesn't work for me. Email Octopus is simple.

단점:

I am waiting for AI tools to be incorporated into EmailOctopus. I also think it would be cool if an email audience could be created right within the app.

Jeff
미국의 Online Lead Generator
마케팅 및 광고, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Great "out of the box" features!

5.0 2년 전

주석: I have been able to build an email list because of ease of integration into my

장점:

Started out using the free version. It has all of the features of the paid version which you can't say that about their competitors. Can immediately have more than one list as well as use automations. Gave me a great idea. how the program works and now I'm paying and a huge fan.

단점:

I am able to integrate Email Octopus pretty much everywhere I want. But, occasionally I need to use a third party software to do so. Which isn't a huge deal, but I'm sure that will start seeing email octopus in more and more native integrations.

Jaime
미국의 Artist
순수 미술, 자영업
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

EmailOctopus makes it easy to stay connected with my art collectors

5.0 5개월 전

주석: So far, EmailOctopus has been a good experience for me and my art business.

장점:

I find it easy to use EmailOctopus. It reminds me of using blocks in my website provider. It's basic but does everything I need.

단점:

I haven't found anything yet that I don't like about EmailOctopus.

EmailOctopus 응답

4개월 전

Hi Jaime, Thank you for your review! We're delighted that EmailOctopus turned out to be easy to use, cost-effective, and overall beneficial for your art business. We're happy we can support you in your growth! Magdalena, Customer Success Manager

Sonja
미국의 Writer
게시, 자영업
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Great and Easy

5.0 2년 전

주석: I am using Email Octopus for email marketing for my publishing business. It's a very low-cost and effective way to gather my readers in one place and hold them there.

장점:

Email Octopus is extremely straight-forward. The way you use it and the pricing are easy to unserstand and make sense.

단점:

Nothing to add. I like it, and can't think of anything I dislike. Customer service was prompt at answering my inquiries.

George
불가리아의 Marketing Admin
소비자 서비스, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Very happy

5.0 작년

주석: great! Their customer service is also very responsive.

장점:

I love that Email Octopus is easy to use and navigate. Has a lot of automation options that are very flexible.

단점:

I would really love if they implemented a search bar for campaigns and exporting of reports.

Maisarah
Maisarah
말레이시아의 Marketing Executive
검증된 LinkedIn 사용자
원격 통신, 1,001~5,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Simple and cheap for a email marketing manager software

4.0 3년 전

장점:

EmailOctopus provides a dependable platform at a reasonable price, with exceptional customer service. Questions are swiftly and thoroughly answered. The platform is simple to use and offers a wide range of options that i have use to write our newsletter and email marketing content.

단점:

I'd want to see the email builder drag and drop functionality enhanced. It works okay, and the emails are attractive, but it isn't as polished as some other newsletter builder software that I have used. The email template should be more customizable and easy to add a design into it.

RYAN
RYAN
미국의 Trustee, Area 7
검증된 LinkedIn 사용자
고등 교육, 1,001~5,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Best Email Service Anywhere

5.0 6년 전

주석: Outstanding. I have so much control and flexibility to use this service for so many bulk emailing applications and I can scale up or down to mirror my busy seasons. I have been thrilled with this service for years.

장점:

I have been a user of EmailOctopus for years and have seen the company, services, and functionality grow and develop over time. The customer service has been extraordinary whenever I have had questions and I have always received highly respectful communications from this company. They know that your success makes them succeed as well so they are in your corner every step of the way and they treat customers fairly at all times. The ease and flexibility of this web-based program are outstanding and I have made recommendations in the past that have since been implemented. What the service is now is a godsend for anyone needing to send bulk emails whether frequently or occasionally because they allow you to scale up or down to your needs, which I see as further proof of their customer first philosophy. The setup is easy if you follow the instructions or ask for any help and once you are setup with amazon and email octopus, you can be confident that you will achieve everything you desire with this service. Best of luck to you all in future endeavors.

단점:

None Exist. Try to change my mind. This service is outstanding.