PaySimple

Agrxis Review on PaySimple

주석: I have had a wonderful overall PaySimple experience. I need a payment system that is both dependable and effective for my business, and PaySimple meets both requirements. I find it simple to create and manage invoices, handle online payments, and keep track of transactions thanks to the platform's user-friendly design. The detailed reporting and analytics tools offer insightful data on the financial health of my company. Additionally, knowing that PaySimple is committed to data security gives me confidence that my customers' private information is well-protected. Every time I've had a query or required help, the customer support staff has been accommodating and supportive. My billing and payment procedures have been significantly simplified using PaySimple, saving me time and effort. I heartily endorse PaySimple to any company searching for a complete payment system that integrates convenience, security, and reliability.

장점:

I adore PaySimple for their all-inclusive payment solution, which has completely changed how my firm operates. The seamless integration of payment processing, online invoicing, and reporting is one of the unique aspects I like most. I can accept a variety of payment options, such as credit cards and electronic payments, with PaySimple, making it convenient for my consumers and increasing my revenue streams. I am able to keep up a polished and effective billing process because to the platform's user-friendly design, which makes it simple to create and send professional invoices. Furthermore, PaySimple's extensive reporting and analytics tools give me important insights into the financial status of my company, empowering me to decide wisely and improve my operations.

단점:

Even though my whole experience with PaySimple has been great, the pricing structure would be the thing I dislike the least. I discovered that PaySimple's pricing plans can be a little on the expensive side compared to some other providers of payment solution because I am always mindful of minimizing my spending as a small business owner. Although the platform has great features and functionality, the price may be an issue for companies with tight budgets.

CreditSmarts Review

장점:

Ease of use and customer portal. Albeit, the customer portal could use a few key improvements. Otherwise, great design.

단점:

There is no statement of accounts for the company to generate and email. There is no ability to auto generate invoice numbers (optional).

Paysimple

주석: Payments

장점:

Easy to set up good to use easy interface

단점:

No way to see total transactions cant set payments on days

Okay Replacement for Quickbooks Online ACH functionality.

주석: Very hard time getting clearing house established. The first transaction was a large security / first / last month's rent. It took 2 weeks to FINALLY get the funds released from the clearing house. I also had not realized the extra fees charged by PaySimple for the larger transaction over 5K so was surprised there and will bill future large bills directly from QBO. Since that poor start, monthly payments have gone smoothly other than having to manually enter rent invoices for each apartment in PaySimple every month and still needing to generate monthly (unsent) invoices in QBO as the the invoices generated on PaySimple to not transfer over to QBO.

장점:

It saved me >$50 per month in a real estate setting with multiple tenants each paying >1K per month

단점:

1) There are no ways to set up automatic recurring monthly invoices. You need to duplicate existing invoices manually and change the dates. 2) If multiple payments transfer on a single day, QBO gets confused and you have to manually track down which ones paid.

Simple to use

주석: I've been using PaySimple for 6 years now. It's easy to use. Makes billing effortless. I will be a long time customer.

장점:

I don't have to pay somebody to do billing for me each month. I spend about an hour each month updating new accounts and im done. So payments come out automatically.

단점:

I really wish there was an estimate creating option. There is an invoicing option. But because I have to create an estimate first, I currently use a different software for my estimates. That software converts over to invoices. I would consider letting the customer pay through paysimple platform is I was using it in this fashion.

PaySimple 101

주석: My overall experience has been great but PaySimple wasn't a necessity for my company so I stopped paying for it after 6 months.

장점:

PaySimple made it really easy for me to bill and to send my invoices to my clients. I love how it automatically generates my invoice once the template is built. Its a very efficient and time saving software!

단점:

Not everyone knows PaySimple in my organization and with my clientele. They are used to software like quickbooks and paypal for payments which could be a problem at times.

I like it !

장점:

The software has helped reduce losses. This year will be my first 0 loss/collections accounts year. :D The processing is quick & accurate & worth the cost. Customer service is always super friendly.

단점:

I don't really have any complaints about this product.

overall very good.

주석: very very positive.

장점:

It helped me grow into automated and mostly electronic commerce.

단점:

Batch fees and overall price of product were overkill for the size and current operating model of my business

PaySimple is just that-Simple!

장점:

It is so simple to use and train people on. The customer service is out of this world. I needed help with a customer payment issue that was really out of their scope of service, but they went out of their way to help me get some answers! They are also one of the only companies we have found to take electronic checks as well as credit cards. This helps us keep credit card fees down and some of our clients prefer that method of payment.

단점:

Their fees are on the higher end-but definitely worth it!

a distinct payment app

주석: I am just so used to making online transactions and it has never failed me for once.

장점:

I love being able to track all payments made and also make graphical comparison on my duration of payment on a monthly basis. Its a user friendly app which is very easy to understand.

단점:

The customer service is not encouraging in any way. You can hardly ever speak to a customer with the paging service.

Paysimple ACH limitations - Good Customer Service

주석: This questionnaire in itself is a bit misleading. Doesn't ask the appropriate questions or cover most of the products or services that pay simple actually offers.
Background to my complaint:
My company sells supports and services point of sale systems for restaurants in the hospitality segment. Our equipment is not cheap one entire system can easily run from 10 to $25,000.
The computers that we sell are $2000 each. The maximum amount of ACH debit I'm allowed per transaction is only $1500. We are required to run multiple ACH transactions for one sale, for each customer who exceeds the $1500 threshold. This is an extreme embarrassment. Complaint:
My major point of contention with Paysimple, when we signed up with them; the sales Rep said after six-months are account can be reviewed for any risk factors and at that time the Per transaction limit of $1500 would be Increased or removed altogether. Obviously, this is very embarrassing to explain to a customer when you have to run multiple ACH transactions when they purchase a $3200 piece of equipment from you. “What kind of Kitty clown show are you running over there Mr. Mills?” The sad answer I gave him was “The vendor I use has limitations.” I have personally called back to Paysimple on different occasions asking for an increase or review of my account, what they want to see is my books. They're not getting my books. They have no business in my accounting.

장점:

We only use the ACH Product. We like using the ACH product very much. Setting up recurring in ACH accounts is very easy. Managing, suspending or terminating recurring a ACH accounts is also very easy. Paysimple has a very good and accurate reporting system if you know how to use it. Personally, I don't use it too often, it's was a bit confusing at first, but I was able to find my way around. Then I called support and received some guidance.

단점:

Paysimple added an online "store" / tool / program/ app. I did not request it, yet I'm forced to pay $49 (ish) monthly for this. We get my ACH bill early in the month and latter in the month we get billed again for this online store product. Mind, you, the store product is actually pretty nice. I'm being emotional and feel as if this was slid under the front door when I was not looking.

It’s simple

주석: I don’t mind paysimple, it’s not good nor bad. It’s gets the job done and it’s not pricey.
Now if someone else’s was to pitch on the same product and they happen to
Have a cleaner look and better service. I will be willing to pay Tesla prices for the experience

장점:

I love paysimple because it’s easy to use. And I know. I remember awhile ago 5+ ago when I got it. The customer service was amazing the walked with me hand in hand

단점:

That customer service is no longer there, it seams I will reach a machine before a human(that’s thr new norm though) It’s not a clean look. Toyota and Tesla do the same thing but Tesla looks amazing. But I am paying Toyota prices so I don’t mind. To be honest I don’t go around referring the product like you will find someone who has a Tesla won’t shut up about it. Hope that makes sense

A little pricy, but with more bells and whistles than most.

주석: Straightforward and streamlined system with few favorable card reader options that does a fantastic job for our recurrent revenue operation.

장점:

Recurrent billing schedules, a great POS interface, and customer databases with the ability to store multiple payment methods makes it easy and effortless for new staff to learn and repeat or subscribed customers to use contactless methods of payment.

단점:

The price in comparison to some of its peers stands out as disconnected from the goal of driving down per-transaction costs for smaller businesses.

Overall Great Product

주석: Customer service is very friendly and helpful, but sometimes the things I need to change are complicated/confusing and time consuming requiring multiple forms not able to complete online (change of address, limit increase requests etc). Other similar things that are convoluted--In a current situation with a customer who made a chargeback due to not recognizing our business name, and he is confused by steps required to get us non-restricted, and it's been a huge time suck for all parties, and no sign of ending.

장점:

Reliable, consistent and easy to use product --lots of options for customizing for your needs.

단점:

I did not like how it integrated with Quickbooks Online, and gave up on that after a few weeks--it was faster and more accurate for me to do on my own (trouble matching customers etc).

We love PaySimple!

주석: PaySimple is a great asset to our business. Customer service is fantastic with quick responses to question via phone and text support. Highly recomended.

장점:

Recurring billing is by far the most useful feature for us. In combination with the online store, our clients will register and set up their recurring billing and then it goes on until cancellation. Very easy and convenient!

단점:

It's a bit complicated to give partial refunds. I with this process were easier. It's nice that there is a feature where you can add a custom field for clients but this custom field is not searchable and I wish it were.

Using PaySimple in a one-person Business

주석: Very good - I wouldn't be able to handle my business and all the billing by myself without PaySimple.

장점:

I'm able to easily add new customers, reference existing customer's data, and set up recurring emailed invoices or recurring payments.

단점:

If a customer has a recurring invoice and they send me a physical check, if the check arrives before the payment is due I have to go thru a bunch of manual steps to create an invoice (the recurring one hasn't been created yet), then change the scheduling so the invoice that was going to come out doesn't.

Best decision for AR

주석: My overall experience has been great. PaySimple has been one of the best decisions for our AR department. I have seen a positive response from our customers. Especially now after the pandemic, this is a great source to have since technology is key and a more simple way to collect.

장점:

It is very easy to navigate for me and our customers.

단점:

There is one feature I would like. Currently there are two different companies that I work for and I would like the option to be able to switch over to each companies portal without having to login each time.

Great product for our business needs!

장점:

We use PaySimple on a daily basis from in person transactions, future billing and payment plans.

단점:

We have not found flaws for our business needs at this point but we do not use all the platforms Paysimple has to offer.

Merchant Value & Options

주석: PaySimple gave us the ability to easily send payments links to customers and connect with our online software.

장점:

Accessibility and ease of use for customers.

단점:

Number of steps to reprocess for a customer payment. In the past, have used systems where you could click on last customer payment, enter new amount and process with 1-2 steps.

Payments made easy!

주석: Overall we love using Paysimple. The set up was easy. Adding the pay now button on our website has made my job so much easier.

장점:

The option to pay online by check or credit card has helped us get paid faster and the clients love it! We love that they have a choice to use a check or credit card.

단점:

We have not used the partial payment option yet. It seems like it would be a good idea we just have not had the chance to set it up.

It has simplified my life!

장점:

PaySimple is easy to use and has allowed me to set up payment options for the courses we provide and for our subscription program. It’s been awesome for that but also because I’m able to use it to predict income and deposits. Also… they provide AMAZING customer service and will walk me through any challenges I’m having with the system. Now that I’m comfortable with the system I rarely call in with questions.

단점:

There are a few minor things that I would love to have tweaked but they don’t bother me enough to make me switch systems.

Easy to use

주석: Paysimple is an easy product to work with except when payments get rejected because they are over the limit set by Paysimple. I then have to contact the client and let them know that they have to resend the payment.

장점:

On the administrator side, it is easy to use.

단점:

The caps on client payments is the biggest problem. People have to split their payments into multiple transactions when they reach a certain limit. I find this ridiculous since Paysimple deposits the money and can easily take it out. Plus it takes DAYS for the deposit to hit our bank anyway.

Great for ACH billing

장점:

We use this for tuition billing, exclusively using their ACH billing capability. This allows us to save lots of time from processing checks and also lots of money from processing credit cards.

단점:

Be careful when you first set up PaySimple. We were accidentally set up with credit card processing when we needed to be ACH only (but with an emergency option for credit cards). Since there wasn't a way to hide the credit card feature, it is what most people defaulted to and we lost quite a bit of money to credit card processing fees.

ZERO INTEGRITY.

주석: Called to close my account on June 14' They continue to bill my account and I just now got them to close my account on September 3rd 2015. 14 mo later I called in June of 2014 to cancel any charges to my account because I simply never used their service. We are a fairly large company with many expenses every month and I just now, on September 3rd 2015 realized that they have continued to bill my account $39.95 a month up until today. Upon calling them today, they have admitted fault however their policy is that they can only refund up to 3 months. In other words I called to cancel, confirmed everything about my identity with mine/their company to validate myself. I think everything is OK and then they try sneaking a "survey" by you through email... hoping that you do not fill it out so that they can continue to charge your account and hope you do not notice. BOTTOM LINE-- STICK WITH A BETTER KNOWN COMPANY WHO STANDS BEHIND THEIR SERVICE, NOT A COMPANY WHO TRIES TO MAKE IT INCONVENIENT TO CLOSE YOUR ACCOUNT JUST SO THEY CAN KEEP CHARGING IT.

Paysimple Review

주석: It works. The customer service is lacking most days. Rarely can you get a hold of someone same day. As I said... it works, not great, but works.

장점:

The idea is great. It is easy to use. The processing fees are decent.

단점:

It does not do what was were told it would do when we signed up. It was supposed to collect a fee on certain transactions and not collect on others and it doesn't know how to tell the two apart.